I was charged even though my account showed no active paid subscription. I contacted support, and they were polite, helpful, and quick in escalating my refund. I appreciate how they were quick to fix... See more
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Company details
- #296 of 344 best companies in Software Company
Written by the company
Introducing Undetectable.ai, an innovative tool crafted specifically to circumvent AI content detectors. Leveraging cutting-edge algorithms and sophisticated techniques, it guarantees human-like and imperceptible output. Ideal for writers, bloggers, researchers, and content creators seeking to generate undetectable content, our tool produces unique and search engine-optimized material that confidently evades all AI detectors.
Contact info
1309 Coffeen Avenue, 82801, Sheridan, United States
- contact@undetectable.ai
- undetectable.ai
Replied to 8% of negative reviews
Typically replies within 2 weeks
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10/10 Costumer support
A big thank you to them as their service is very useful and it is working 100% perfect, smooth, 100% reliable exactly as promised.
But the most important thing is their customer support. It is unique, professional, fast, etc. It is unlike anything I have ever experienced before. The level of care, attention to detail, and perfection that the team is bringing is just exceptional.
Massive respect to the team behind this an absolute fantastic service experience.
Absolutely despicable business tactics
Absolutely despicable business tactics. I paid thinking I have three days to try. Site didn't work properly, everything was extremely slow and kept crashing. Contacted them within two hours to cancel, and they refused. But first, try to tricked my by saying "no problem, we have canceled your subscription and no further payments will be charged. That meant they already took what they could, canceled, but won't refund anything.
Stay away! Scam not a legitimate company.
very kind and willing to help
Really nice and helped me with payment…
Really nice and helped me with payment problems
Top Notch Customer Service
Bianca in customer service helped me with my many questions and helped me with my subscription. She was quick to respond and extremely nice. I would recommend this service based purely on my interaction with Bianca.
I wish I could give them a negative…
I wish I could give them a negative star. I cancelled my subscription, yet they kept taking money from my account even after I had sent them an email. Totally not worth it.
The customer service was really good.
The customer service was really helpful. I had a problem with the subscription and they tried to assist me as much as they could. Refund was timely.
Solved my refund issues easily with no…
Solved my refund issues easily with no questions asked
The customer service was incredible!
The customer service was incredible. Although there are policies, they make sure to help you out to the best of their ability and they respond quickly. They’re super friendly and understand. I was able to get my issue fixed within half an hour!
Ava replies really quick with clear…
Ava replies really quick with clear addressing.
Customer service was amazing
Customer service was amazing, they were very helpful with my own mistake and they were able to proceed with what I requested. Overall, I think Undetectable AI is a great app with an amazing customer service team. 5/5 stars, no less than that.
no refund
accidental charge of $114. Haven't used a single word. Contacted support but they are playing dead and ignoring my refund request. Will initiate a Visa chargeback soon if not resolved.
REFUND
On May 4th, $232 was suddenly deducted from my account. They say they will refund $201, but they are stalling. Please, can you refund my money?
Account information
Ozan Enterili
credit card last 4 digits : 9807
Top 5 customer support provider
She got to me quickly and answered all my questions and she made a effort to get me my refund. She is one of the best customer support provider I have ever been with
They were very helpful in solving my…
They were very helpful in solving my issue promptly. They were understanding of what I needed and delivered it. I am truly grateful.
Great customer support
Great customer support. Waiting to see the tool better designed for many other languages besides English
The Humanize service is terrible
The Humanize service is terrible. Don't trust it, as it often produces irrelevant information. Additionally, there is no unsubscribe button; they ask you to send an email to cancel, but they ignore it and continue charging you. The best option is to contact your bank to prevent further charges. It's completely a scam.
customer service
Their customer service is really on hand to their clients. I love how understanding and how willing they are to assist me. Will definitely consider to subscribe in the future!
A scam. Do not use!
A scam. They use the free-trial advertisement to get you to sign up.
As soon as you join, you will immediately be charged full price.
Please do not use this website! Read the real reviews on here!!
Free Trial is Not Free
When you activate the free trial, they will charge you for your monthly or yearly payment immediately. Just to keep in mind.
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