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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the website's ease of use and navigation, finding it convenient. Several people also highlight the smooth and fast process for deposits and withdrawals, often receiving their money very quickly. However, some people were dissatisfied with the customer service, describing it as unhelpful and providing only pre-written responses. A significant number of customers also reported issues with account blockages and difficulties in withdrawing funds, with some experiencing prolonged verification processes and concerns about payout delays. Additionally, some reviewers felt that the pricing was unfair, particularly regarding game payouts and bonuses, leading to concerns about the fairness of the site.

What people talk about most

Website

Customers consistently note ambiguous experiences with the website. While some reviewers praise its easy... See more

Payment

People report ambiguous experiences with payment. Many customers praise the ease and speed of deposits and... See more

Product

Reviewers mention ambiguous feedback about the product. Some customers praise the massive selection of games,... See more

Customer service

Consumers express significant dissatisfaction with customer service. Many report issues such as unhelpful... See more

Price

Reviewers express strong dissatisfaction with the pricing and payout structures. Many consumers report that... See more

Based on these reviews

Rated 2 out of 5 stars

The website is actually good and convenient. The choice of betting options is decent, design is minimalistic but quite intuitive. However, all of the positive impressions are destroyed when you try... See more

Rated 4 out of 5 stars

I've played in various online casinos but I like unibet the most. Obviously I don't always win - but when I do, at least I win a nice prize 😊 . Of all the online casinos, unibet has the nicest and mo... See more

Rated 4 out of 5 stars

I have used the casino part of this site for about 3 years but never really thought very much of it at all. This is mainly due to the limited number of casino promotio... See more


Company details

  1. Online Casino or Bookmaker
  2. Gambling Service
  3. Online Sports Betting Vendor

Written by the company

Unibet is one of the fastest growing online gambling operators in Europe; offering industry leading sports betting (pre-match and live), casino games, bingo and poker to over 10 million registered customers in more than 100 countries. We are a digital leader, with more than 20 years’ experience in providing safety and pioneering development in the digital world. We are a regulated operator and hold licences in several European Union countries (France, Belgium, Netherlands, Denmark, Finland, Sweden, UK and others) as well as Australia. We are now publicly-listed company on the NASDAQ OMX Nordic Exchange with offices throughout the world; including Sweden, Malta and the UK.


Contact info

3.0

Average

TrustScore 3 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 1% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Do not play Blackjack on Unibet, here's why:

Do not play Blackjack on Unibet. They so obviously rig the game, especially the Blackjack game by "Relax Gaming".

The higher you bet, the more you lose. And the longer you play, the higher is the chance to lose even more.

They will get rid of 90% of your balance, and then you might win a few bucks again. But the longer you stick to it, the more you lose - every single time.

You will quickly notice if you have 2 kings for example (20), they will somehow get 21, 80% of the time.

If you get 18, they will always get 19 somehow. Meaning they're always 1 card above you.

Unibet.se is garbage, absolute garbage. So is any other gambling website, along with paf.se. Also garbage, same methods.

January 27, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

My fault for not reading the reviews before using this poor betting site. I fulfilled the requirements for the welcome bonus but they refused to give it and went against their terms and conditions. It’s false advertising and their customer care is horrendous. Avoid at all costs.

January 18, 2025
Unprompted review
Rated 1 out of 5 stars

Crash 💥💥💥 💯💯 scam 👿👿

"Being scammed by a Crash game was a painful lesson in the dangers of online gambling, but it's one that has made me more vigilant. I share this story not just to warn others but to foster a community where we can protect each other from the pitfalls of the internet's darker corners."

January 22, 2025
Unprompted review
Rated 1 out of 5 stars

Run away

Run away! They are The worst bet, they do problems with withdraw.

January 6, 2025
Unprompted review
Rated 1 out of 5 stars

Don't bet on corners

Don't bet on intervals corners.
If a corner is awarded on your interval that you've bet i.e. my case 80:00- 84:59 and taken after the 85th minute, your bet is lost. I've learned my lesson!
Unibet have their own rules when there is a corner !

December 31, 2024
Unprompted review
Rated 1 out of 5 stars

As soon as luck smiled on me and I made a big win, the unibet casino immediately blocked my account

I would like to warn you against cooperating with Unibet Casino! As soon as luck smiled on me and I made a big win, the casino immediately blocked my account, stating that they have the authority to do so unilaterally. My attempts to withdraw my winnings were unsuccessful, as the casino stated that the amount I had withdrawn had already exceeded my initial deposits! Can you imagine that?

I would be very grateful if someone could share the contact information of a Maltese lawyer who could help me recover my funds. I intend to appeal to the courts.

July 17, 2024
Unprompted review
Rated 1 out of 5 stars

Lost 250 without a bonus

Lost 250 without a bonus, played 1 slot at 40p a spin, not a single bonus, dead spin after dead spin, the RTP bar says -200 not a single bonus in that amount of spins, I'm going to charge back with my bank if they dont stop robbing me.

December 27, 2024
Unprompted review
Rated 2 out of 5 stars

Unibet is for losers

Signed up over a year ago, playing from Netherlands.
No-win slots, no-win promotions. Slow to start playing live casino, lots of pop-ups. Unibet is for losers.

December 17, 2024
Unprompted review
Rated 1 out of 5 stars

Pure trash casino

Pure trash casino. Can't even make a deposit because mysterious error with name missmatch however my payment methods and unibet details are same...
We have 2024 and you can't even make deposit for casual plays, This company is really bad...

November 29, 2024
Unprompted review
Rated 1 out of 5 stars

Unibet is the worst online casino

Unibet is the worst online casino. I had a terrible experience with the casino when I lost my money and then when I did won some money I was not allowed to withdraw my winnings, I was blocked and all my winnings confiscated including my net deposit . This is very unfair and I do not wish anyone to their next victim. Please people be informed that Unibet is a scam

November 5, 2024
Unprompted review
Rated 1 out of 5 stars

This casino is fraud STOLE 6000€

This casino is pure fraud. I got my account verified, deposited there 1600€ and after I requested withdrawal of 1000€ they asked for selfie and additional proof of address. After I provide them with it, they closed account and stole 6000€ out of my pocket. HIGHLY NOT RECOMMEND THESE FRAUDSTERS! you will not get paid if you win...

November 12, 2024
Unprompted review
Rated 1 out of 5 stars

If you hate your money bet wit Unibet

The business model is a 'never-lose' model for Unibet. You are allowed to place bets as long as, over a longer period, Unibet takes more money from you than you take from Unibet. I wasn't excluded, but playing was made practically impossible. Most bets were either rejected or limited to one euro or less. Any other industry would face massive fines from the European Commission for unfair trading practices. Be smart and steer clear of Unibet

October 14, 2024
Unprompted review
Rated 1 out of 5 stars

score 0

score 0, this site is worth it, I want everyone to stay away, there are much better sites. if I see that you have withdrawn some money, I will close your account or reduce your deposit limit, I will not allow you to play thieves anymore

October 21, 2024
Unprompted review
Rated 1 out of 5 stars

TERRIBLE CASINO

probably one of the most deceptive online casinos RTP is nothing near to what the say it is , why do the british goverment allow what basically is theft happen ,you cannot possibly win on this SCAM site,These bigger casinos pay huge of advertisment money ,Then take it from people wanting genuine casino fun SHOCKING

October 20, 2024
Unprompted review
Rated 1 out of 5 stars

FKN SCAM

FKN SCAM. AVOID. 600 Euros played, NOT A SINGLE WIN. How trustpilot have this review is beyond me. I am guessing thewy are bribing these people to post postive results. FK you!

September 27, 2024
Unprompted review

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