Union Hand-Roasted Coffee Reviews 

I've ordered coffee multiple times over the years from Union Coffee after switching over from Pact. I think they have a great selection, including some limited edition coffees from microlots, so there's always something new to try.

Since lockdown I’ve gone through a lot of coffee beans (several KGs, I love coffee!), good selection of flavours and the roast to cup time is amazing. Normally within 2-3 days of ordering I have a knock at the door and the postie has another box of beans for me.

The only thing I would say is most of their ‘special’ roasts or microlots are always light roast and I’ve yet to see a dark roast version. And I always time it wrong for my orders, I place an order and end up with a 10% voucher appearing the next day in my email!

If you order more than 1x coffee pack it doesn't fit through the door; order-to-doorstep takes longer than all other coffee pack co's I've tried; a website that often is buggy and doesn't respond randomly; you can't order a bag if you are short easily, instead having to wait till the next plan interval comes up.

The do very nice coffee, and it has the favourite pack I have used. Where Union *really* fall down on the rest of the service though. Lost patience.

The quality of the product is amazing, fast delivery and we'll worth the money.

Been using Union for a while now as my coffee source. No problems and great phone customer service when Royal Mail was a little late delivering a parcel during Christmas period. Coffee is always great and freshly roasted only days before delivery is commenced. Highly recommend.