I bought a lovely bed from here 5 years ago and it's still going very strong the young man with tattoos is very helpful and answered all my questions would definitely recommend 👍👍
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I had a hip replacement did not realise my old mattress would not be taken back. I did try to alter this on my account but not successful, I rang elk mill store spoke to a lovely lady who understood,... See more
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Very helpful staff in the Rochdale store, talked us through the options & what weight of carpet etc would be good for the bedroom. Easy booking of a delivery/fitting slot. The fitting was wonder... See more
Company replied
Plenty of choice in the store and no hard selling. Delivery was super fast and the carpet fitters were excellent. No fuss, no mess a professional job completed within an hour. They even helped move f... See more
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Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company

- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise

Contact info
6 Union Street, OL16 1DH, Rochdale, United Kingdom
- 01706 715588
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 48 hours
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United top of the league 👌
Great job from consultation in shop to final installation 👏

Reply from United Carpets & Beds - Rochdale
We have used united carpets at Rochdale…
We have used united carpets at Rochdale for about 4 times, the salesmanship is excellent not pushy & very knowledgeable, the carpet fitter is excellent and professional and we are so impressed with his work highly recommended

Reply from United Carpets & Beds - Rochdale
Finding a carpet
I had a stress free, helpful experience today with Rhys.
He listened to what I needed and helped me find the right carpet for the room and budget.
No hard, pushy, sale just good customer service.
Really happy with pricing (which was clear) and booking a suitable date to be fitted. Highly recommend

Reply from United Carpets & Beds - Rochdale

Reply from United Carpets & Beds - Rochdale
Purchased and fitted within a week and…
Purchased and fitted within a week and before Christmas, great service

Reply from United Carpets & Beds - Rochdale
Recently bought a new carpet from them
Recently bought a new carpet from them. Good quality and very happy.
More recently bought a new mattress. Again happy, although the store said delivery within the week, but when customer services rang, it was a two week delivery

Reply from United Carpets & Beds - Rochdale
Good service
Lovely company,will be getting other carpets from here in the future. Carpet fitter was great measured my stairs for me as those are getting re-carpeted soon.

Reply from United Carpets & Beds - Rochdale
Ian was very helpful and knowledgeable.

Reply from United Carpets & Beds - Rochdale
Good range of options
lots of choices, great deals and very friendly approachable
staff

Reply from United Carpets & Beds - Rochdale
Nothing to much trouble. orthweinto the shop they were really…
Went into the shop they were really good ordered the carpet, the fitter turned up with the carpet, he was very nice he fitted the carpet nothing was to much trouble l would definitely recommend United carpets they are very good and very reasonable prices.

Reply from United Carpets & Beds - Rochdale
Ordered beds online.
Ordered beds online.
Built 1st bed and was very disappointed in the build quality. Sides of the bed are chip board and flimsy, had to keep this one as it was opened.
Didn't bother with 2nd bed, sent it back.
This is probably why they are not displayed in store.
Just to clarify, it's not a problem with the store, but an issue with the products that can only be ordered online and not on display in store.
Store dealt with order satisfactorily.

Reply from United Carpets & Beds - Rochdale
Very helpful in the shop

Reply from United Carpets & Beds - Rochdale
Very very happy with the service thank…
Very very happy with the service thank you very much

Reply from United Carpets & Beds - Rochdale

Reply from United Carpets & Beds - Rochdale
Excellent value and highly skilled workmanship.
I can't thank Janice and Ian enough, they were true to their word.
The team who did my last job a very difficult uneven floor, they were exceptional, a bunch of highly skilled individuals.
I will always use this company for all my flooring needs be it carpets or otherwise.
Well done and thank you.

Reply from United Carpets & Beds - Rochdale
Great Service
Treated with great courtesy by the knowledgeable salesman Couldnt do enough to help Carpet came very quickly ,was fitted and looks great Couldn't be happier

Reply from United Carpets & Beds - Rochdale
Great experience
Service from the Rochdale store was exemplary. We were shopping around various outlets and this store offered exceptional value and friendly, patient service

Reply from United Carpets & Beds - Rochdale
Worst decision going to United Carpets
Worst decision I made having my carpets fitted by United Carpets. The list of issues goes on and on. From drunk fitters to refusing to replace fraying carpets that should still be under warranty to fitting carpets too short etc. I could spend all day writing a review. Never ever would I go near this place again. I’ve had to replace all my carpets and it’s costing me a fortune. They had no compassion, no customer service and not even a sorry for the trouble we’ve caused.
Really disappointed and would certainly not recommend to anyone - quite the opposite.

Reply from United Carpets & Beds - Rochdale
The price was good
The price was good, service in store was good, and fitter was thorough and careful. We would recommend.

Reply from United Carpets & Beds - Rochdale
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