Unitedshades 

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Rated 1 out of 5 stars

Bought from them twice,, a few years ago. I wanted to buy again, sent them an email, ZERO answer. I called them at the store, the manager said the site is being upgraded, promised he would reply . Aga... See more

Rated 5 out of 5 stars

Quick and convenient online purchase of Sunglasses from Unitedshades! After losing my favourite Tom Ford's (Rhonda) oversized sunglasses I was so happy to find them at United shades. Delivery in good... See more

Rated 5 out of 5 stars

I bought a pair of Emperio Armani womens sunglasses to about half the price (Danish shop prices). I ordered friday morning, and not even an hour later I recieved an Update stating that the parcel was... See more

Rated 5 out of 5 stars

I bought $900 Aud Bvulgari glasses off here for $560. Sooo much cheaper than anywhere else I researched. Super fast delivery to AUS. My package arrived in 4 days. Will absolutely order off here again.... See more

Company details

  1. Sunglasses Store
  2. Clothing Store

Information provided by various external sources

The most famous and exclusive designer sunglasses and eyeglasses at discounted price. Worldwide shipping.


Contact info

All reviews

(79)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service!
If possible they can source older models if in stock!

Amazing amazing company! Love them!

November 18, 2018
Unprompted review
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Rated 1 out of 5 stars

Scammers and fraudsters, buy from them at your peril !!

Buy from them at your peril !! Scammers selling fake sunglasses ,the person behind it is called Max Maloney a shameless fraudster that takes people`s hard earned money and sends fake and faulty products. Ordered Tom Ford sunglasses a year ago , the metal on the side started to rust and becoming green after only a month,it seems to be made from cheap tin rather than metal. I contacted them and after months of emailing he finally sent a replacement which was in worst condition than second hand condition , deep scratches on the side and rusty again. After I complained again and asked for refund he agreed to send another replacement and it is the same quality started to rust after a month. All this process took over a year as they do not respond to emails and I heard all the possible pathetic excuses like ( "online form does not work", "my employee dealing with the problem left the company"," I forgot to answer the email as I was very busy"," you did not respond straight away so I though problem is resolved", "my email does not work", " I was away", "the factory stopped production it will resume after 2 months" and so on...). The last response suggested that I should buy metal polish and special cloth and polish the metal myself and that this was normal to happen on sunglasses that cost 250 EURO !! ( the metal is inside the plastic frame therefore any attempt to polish will scratch the plastic badly which I believe happened with the second pair that was sent to me). This is the service and products you will get from UNITED SHADES if you like burning money go for it , if not pay a few euros extra and buy the real deal, their prices are cheaper but you get what you pay for. I made a costly mistake and left me with unusable sunglasses , hopefully other people wont.

November 2, 2017
Unprompted review
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Reply from Unitedshades

We are very sorry for the bad experience with Tom Ford eyewear but, according to Tom Ford eyewear manufacturer (Marcolin spa), the metal used for the arms' detail is non-treated metal so it is subject -under certain circumstances- to oxidation.
The first time the issue was reported, we replaced the product for free (and we are also sorry if the replacement product had some scratches, but that's how we received it from manufacturer).
The second time, one year later, after manufacturer's inquiry, we were not available for another replacement but offered the easiest solution to the problem: clean the product. We suggested to use a cleaning fluid for a quicker result -always under manufacturer's indications-, but also a metal-cleaning cloth would suffice.
Customer pretended to have the product replaced again for a brand new pair, but we were not available, I'm sorry. The issue reported was not a factory defect neither it was a problem at all. It was just simple oxidation dirt easily removable with a simple action.

Rated 3 out of 5 stars

Ordered sunglasses 5 days back

Ordered sunglasses 5 days back, order still says processing. No response even after calling and emailing the company!

May 11, 2017
Unprompted review
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Reply from Unitedshades

Order placed on 07/05/2017, shipped on 11/05/2017.

Rated 5 out of 5 stars

Cheap, Authentic and fast deliver

I bought $900 Aud Bvulgari glasses off here for $560. Sooo much cheaper than anywhere else I researched. Super fast delivery to AUS. My package arrived in 4 days. Will absolutely order off here again. Highly reccomend!

March 8, 2017
Unprompted review
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Rated 1 out of 5 stars

No response after order was submitted

I submitted my order over the weekend (30-31 July 2016). Everything went through but the order remains in "Processing" status and despite calling their helpdesk (which goes through to a fax machine) and contacting them via their web form I have had not response.

August 3, 2016
Unprompted review
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Reply from Unitedshades

Sorry webform was not working, our fault. Customer contacted.

Rated 1 out of 5 stars

Unable to contact

Paid for priority order, week later still not dispatched, no phone number or live chat to contact anyone. Submitted two webforms and no response - a true joke of a company!!

July 28, 2016
Unprompted review
Unitedshades logo

Reply from Unitedshades

Sorry webform was not working, our fault. Customer contacted.

Rated 5 out of 5 stars

Excellent service, easy ordering and fast delivery!!

I bought a pair of Emperio Armani womens sunglasses to about half the price (Danish shop prices). I ordered friday morning, and not even an hour later I recieved an Update stating that the parcel was ready to be shipped. Excellent tracking and update service. - This monday afternoon I just recieved them - I did not expect Them to arrive this soon! Ordering, service and delivery has been excellent, and this has been one of my Best experiences shopping online! Be sure, I Will spread the word and give my full recommendation! :)
Sanne - Copenhagen, Denmark.

July 16, 2013
Unprompted review
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