UPS Power Services Reviews 68

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

It is only when something goes wrong that you discover how good, or otherwise, a company is. In my case, it was a battery I ordered that got lost by UPS. Although a relatively small item, the Company... See more

Rated 5 out of 5 stars

After looking around at a few options we decided to go with UPS Power Services. UPS Power Services provided the team with a competitive quote for work requiring parts and engineer. This was arranged... See more

Rated 5 out of 5 stars

We've been with UPS Power Services for about 3 years and they've always been quick to respond to my emails queries and dispatch batteries out which we received the next day. They even offer to collect... See more

Rated 5 out of 5 stars

We had a very old UPS unit in our server room which urgently needed attention. Ian and the team at UPS Power Services were superb. They did everything they promised, turned up when they said the... See more

Company replied

Company details

  1. Battery Store

Information provided by various external sources

UPS Power Services Ltd. is a no nonsense solutions provider of all things UPS related. From product supply through to after sales and technical support. Bringing together some of the industry’s most experienced and talented people, we are committed to improving standards across the emergency power landscape through reliable and efficient delivery of all our services. Our honest and helpful approach to working with clients is a welcome and refreshing change for many. We evaluate client needs based on facts and present these with no fuss, no frills, no nonsense. Well known within the power protection industry, It's owners have over 20 years experience at the heart of the UPS market – working with UPS manufacturers, resellers, service providers, engineers and most importantly clients worldwide.


Contact info

4.9

Excellent

TrustScore 5 out of 5

68 reviews

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Rated 5 out of 5 stars

It is only when something goes wrong…

It is only when something goes wrong that you discover how good, or otherwise, a company is. In my case, it was a battery I ordered that got lost by UPS. Although a relatively small item, the Company was so helpful and reassuring, even mailing a second battery to me on their own initiative, rather than waiting for UPS to find the original one. I then needed some technical help to reactivate my UPS. One of their engineers telephoned me promptly and patiently went through a series of diagnostic checks, eventually identifying the solution to my problem. The UPS is now reinstalled and working perfectly. I highly recommend UPS Power Services Ltd - if only all companies were as good as they are!

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

UPS battery much cheaper than the official replacement

I purchased a new battery for a SmartUPS 1500 at a price well below the official Dell replacement. The item was delivered promptly and has been installed for five weeks, and it does its job when needed. Obviously I can't vouch for the long-term performance of the battery, but so far so good.

December 6, 2021
Unprompted review
Rated 5 out of 5 stars

They're just batteries in your UPS

Needed new batteries for my APC UPS and had no problems ordering from UPS Power Services.
Just had to put the "frame" from my UPS onto the batteries, sorry put the batteries into the frame and VOILA!

December 6, 2021
Unprompted review
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Rated 5 out of 5 stars

Perfect

These guys found the correct batteries for me from the model number. The batteries arrived very quickly, fitted perfectly and work very well. I have no hesitation in recommending them.

December 6, 2021
Unprompted review
Rated 5 out of 5 stars

The service and batteries were both good.

I had 2 sets of batteries delivered promptly for two UPSs. Been in in service now for about 6 months without any difficulty and worked the once they were required. Good price, good service. I expect I will use them again when I next need to change the batteries.

November 1, 2021
Unprompted review
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Rated 5 out of 5 stars

Perfect handoff of UPS Battery Service and Report

After looking around at a few options we decided to go with UPS Power Services. UPS Power Services provided the team with a competitive quote for work requiring parts and engineer. This was arranged without delay working with our onsite contacts. Completion and handover was on point with a report that included current status and recommendations. Would recommend this to anyone requiring such work. Look forward to working with the team in the future.

May 25, 2021
Unprompted review
Rated 5 out of 5 stars

This is a really great company

This is a really great company. I found them during an emergency about midday Christmas Eve.
I will not be using using anyone else now for all our UPS requirements. 5 Stars.

May 25, 2021
Unprompted review
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