UPS Power Services Reviews 68

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

It is only when something goes wrong that you discover how good, or otherwise, a company is. In my case, it was a battery I ordered that got lost by UPS. Although a relatively small item, the Company... See more

Rated 5 out of 5 stars

After looking around at a few options we decided to go with UPS Power Services. UPS Power Services provided the team with a competitive quote for work requiring parts and engineer. This was arranged... See more

Rated 5 out of 5 stars

We've been with UPS Power Services for about 3 years and they've always been quick to respond to my emails queries and dispatch batteries out which we received the next day. They even offer to collect... See more

Rated 5 out of 5 stars

We had a very old UPS unit in our server room which urgently needed attention. Ian and the team at UPS Power Services were superb. They did everything they promised, turned up when they said the... See more

Company replied

Company details

  1. Battery Store

Information provided by various external sources

UPS Power Services Ltd. is a no nonsense solutions provider of all things UPS related. From product supply through to after sales and technical support. Bringing together some of the industry’s most experienced and talented people, we are committed to improving standards across the emergency power landscape through reliable and efficient delivery of all our services. Our honest and helpful approach to working with clients is a welcome and refreshing change for many. We evaluate client needs based on facts and present these with no fuss, no frills, no nonsense. Well known within the power protection industry, It's owners have over 20 years experience at the heart of the UPS market – working with UPS manufacturers, resellers, service providers, engineers and most importantly clients worldwide.


Contact info

4.9

Excellent

TrustScore 5 out of 5

68 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quotation and Purchase Order were…

Quotation and Purchase Order were processed promptly & product was despatched immediately after receipt of payment

April 23, 2020
Unprompted review
UPS Power Services logo

Reply from UPS Power Services

Thanks for taking the time to post a review on our service, much appreciated. Mark

Advertisement
Rated 5 out of 5 stars

Very professional and efficient!!!

More efficient impossible, very reliable and amazing prices. We’ll definitely call them again...

April 22, 2020
Unprompted review
UPS Power Services logo

Reply from UPS Power Services

Thanks for taking the time to express your thoughts on our customer service. It is very much appreciated.

Rated 4 out of 5 stars

Good service

Good service, Prompt delivery.
Only issue was due to the fact I was not familiar with the products. (I knew I needed a UPS battery) It took me a long time to work out the connection tabs were of different sizes whilst the battery specs are the same. Hence I simple battery guide would have helped. I was looking for a GP1245F2. I eventually bought a GP1245F1.
F1, F2 refer to the connection tab size!

April 21, 2020
Unprompted review
UPS Power Services logo

Reply from UPS Power Services

Hi Martin, thanks for the positive feedback. If you need any technical assistance in the future, you can contact us by email or telephone and this will be answered immediately by one of our team who have many years of experience. Thanks again, Mark

Advertisement
Rated 5 out of 5 stars

Nice and straight forward to setup a…

Nice and straight forward to setup a contract, call out response very quick.

April 21, 2020
Unprompted review
UPS Power Services logo

Reply from UPS Power Services

Thanks Chris for taking the time to leave a review. We really appreciate your feedback 👍🏻👍🏻

Rated 5 out of 5 stars

Brilliant Product

A brilliant product and excellent rapid delivery. I recommend this supplier

April 17, 2020
Unprompted review
UPS Power Services logo

Reply from UPS Power Services

Thank you David, glad you were pleased with the service. Appreciate you taking time to share your comments.

Rated 5 out of 5 stars

Excellent service

Excellent service, really good quality product.

April 17, 2020
Unprompted review
UPS Power Services logo

Reply from UPS Power Services

Thank you for the great review, you know where we are for anything UPS related 👍🏻

Rated 5 out of 5 stars

Excellent service

Excellent service, easy to order and probably the best quality UPS that we have purchased.

I will be ordering more

April 17, 2020
Unprompted review
UPS Power Services logo

Reply from UPS Power Services

Thanks Darren for the review, really appreciate you taking time to do it. Thanks 😊

Advertisement
Rated 5 out of 5 stars

Excellent service

Excellent service, staff very helpful, prices are good and delivery is normally very prompt. On the one occasion we did have a delivery problem they sorted it out by dropping another unit in person. Cant rate them any higher - Fully recommend.

April 9, 2020
Unprompted review
UPS Power Services logo

Reply from UPS Power Services

Thanks for the great review, really appreciate you taking the time to leave it, anything UPS related you know where we are 😊

Rated 5 out of 5 stars

Replacement APC 1500VA Smart UPS batteries

The price from UPS Power Services was almost half of other suppliers, I know this was due to being not branded APC batteries for my 1500VA APC smart UPS, I was assured the batteries were from the same source and indeed that appeared to be the case when I received them.
They have been installed and used for a few months now and I am very pleased with delivery and performance

November 21, 2018
Unprompted review
UPS Power Services logo

Reply from UPS Power Services

Thanks Paul, really appreciate the review, anything UPS related then don't hesitate to get in touch!

Rated 5 out of 5 stars

Friendly service from the company

Friendly & knowledgeable service from the company - it was delivered quickly & works well keeping my fibre modem/router on regardless of any outages or power dips. This has increased my line speed due to the mains stability I now have.

I highly recommend this USP & UPS Power Services.

November 7, 2018
Unprompted review
UPS Power Services logo

Reply from UPS Power Services

Thanks Paul for your 5 Star review, if there is anything UPS related we can assist with in the future, then please do not hesitate to get in touch.

Advertisement
Rated 5 out of 5 stars

Very professional company who offer a…

Very professional company who offer a top class product and excellent customer service. I would highly recommend UPS Power Services to anyone who is in the market for a new UPS or would like their existing system maintained.

November 7, 2018
Unprompted review
UPS Power Services logo

Reply from UPS Power Services

Thanks Stewart for your 5 Star Review and great comments.

Advertisement
Rated 5 out of 5 stars

Extremely helpful

Extremely helpful, quick and efficient service was provided to our company by UPS Power Services. Can only recommend them to anyone with UPS problems. Also huge thanks to Mr. Mark Trolly, who guided us through the entire process, and provided instant help from the first moment.

Thank you again!

March 29, 2018
Unprompted review
UPS Power Services logo

Reply from UPS Power Services

Hi Peter, many thanks for your great review. You know where we are if you need anything further
Thanks UPS Power Services

Rated 5 out of 5 stars

Battery fits fine and delivery was…

Battery fits fine and delivery was quick in spite of the weather. I don't know if it works as my UPS is still showing the same problem so this may not have been the fix I needed.

March 6, 2018
Unprompted review
UPS Power Services logo

Reply from UPS Power Services

Hi Mike
Thanks for your great review, if you need anything further please get in touch
UPS Power Services

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look