Urban Drinks UK Reviews 

We use this rum in Rumtopf for which it is excellent.
Delivery to the uk was very quick this time and the packaging ensured that it got here all in one piece.

I was a little worried as I read some of the reviews, but everything went smoothly and super quick delivery, I would definitely use again.

Ordered a rare El Salvador rum from here after a mate recommended them to me, shipping was fast and, as suggested, I called them out of hours to hear their legendary voicemail message. 10/10 will definitely use again!!!!

The prompt response was excellent. The Fed Ex delivery driver.......not so good. Very rude and uncooperative.

Wonderful service, super fast delivery of difficult to obtain product.

Good engagement and easy ordering, fast delivery ahead of expected delivery date

Excellent service. MachineHead whisky was immense also. Well packed and great delivery.

Good selection & quick delivery. Great service

Product exactly as advertised, shipping quick and efficient

Absolute shambles. I mistakenly ordered from this company, assuming it was UK-based, not realising they'd be shipping from Germany. I'd paid double for priority shipping and later emailed them to say I'd have to cancel if it wasn't going to arrive within a week. I was told it would be dispatched tomorrow and would arrive within 4-5 business days and arrive just after Easter, so I went ahead with the purchase. Just over a week later I received an automated email to say the item had just been packaged. It had taken them a week to put it in a box. It was still in Berlin.

In the subsequent email exchange, I received excuses about it being Easter (as if this wasn't known beforehand), smiling emojis and zero apology. How on earth they've got over 4 stars is beyond me. Never, ever again will I be buying anything from these cowboys and I recommend everyone else to give them a wide berth too.

Amazing service, which I was not expecting for the items I ordered which were out of stock everywhere else.

Will definitely be using them again !

First time ordering from this company & was a little worried after reading the negative reviews but I can’t fault them. My package arrived quickly & I was kept updated every step of the way. It was also the only place I could find that stocked it, very impressed would recommend & order again!

Ordered and delivered within the week and top
Service on Delivery

Only used them as it was the only place I could get the drink my dad wanted but it turned up on time so I'm happy.

Arrived early , well packaged and as promised. Will be looking to deal with again in future

Excellent service

Quick delivery

Incredibly quick service, well priced too

The ordering process was straightforward, and the delivery was as prompt as it could be considering it was two bottles of Canadian whiskey delivered from Berlin. And delivered in cardboard packaging, with no ‘puffed up’ plastic. Great job, thank you!