USA Vein Clinics Reviews 

326
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 125 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being excellent, professional, and knowledgeable, often highlighting their friendly and caring approach. Reviewers appreciate how thoroughly staff explain procedures and treatment plans, ensuring a comfortable and well-informed user experience. Many people also commend the efficient service and positive atmosphere, making their visits pleasant and stress-free. However, some customers also noted issues with the billing department and insurance processes. These concerns included annoying pre-appointment calls for insurance, poor treatment from billing, and difficulties obtaining super bills.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as excellent, professional, and... See more

Service

Customers had positive experiences with service, often describing it as friendly, professional, and... See more

Customer service

Users describe positive interactions with customer service, highlighting that staff are professional, take... See more

User experience

Consumers consistently report a positive user experience, often describing it as amazing and great. Reviewers... See more

Location

Clients share positive opinions on location, with many expressing satisfaction with their choice and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Staff is excellent! Extremely friendly, professional and efficient. They make you feel welcome and comfortable from the moment you walk in. They explain everything throughly and ensure you know what t... See more

Rated 5 out of 5 stars

I had an amazing experience here. The staff was amazing. Idalmy was so friendly and welcoming. Paola was gentle scanning my veins. Elienai was great taking personal history. Dr. Nahmias was p... See more

Company replied

Rated 5 out of 5 stars

Irs and all around good experience !! Love that their communication is great !! And that they care!! They have water available there and hard candy!! Wait time has been little to none!! Dr. Nicol... See more

Company replied

Rated 5 out of 5 stars

I'm very pleased with the care and professionalism of Dr. Malcynski, Leticia, Jacky, Adriana, Jennifer & Yailian. I have no regrets and I'm glad I chose this specific location. Whoever has iss... See more

Company replied


Company details

  1. Vascular Surgeon

Written by the company

At USA Vein Clinics, we are truly passionate about helping our patients live life without the pain and debilitating symptoms that come with vein disease. For over 20 years, we have greatly improved the lives of individuals. Our skilled vein specialists are highly-experienced in utilizing the most advanced treatment methods for vein disease through minimally invasive procedures. We support our patients through their entire treatment process – from their initial visit to their recovery. We are dedicated to providing the highest quality care for each patient’s condition. With over 160 locations across the United States, this makes USA Vein Clinics the largest network of vein treatment clinics in the nation. When you make an appointment with us, you can expect trusted, reliable care for your individual needs.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

326 reviews

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4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 85% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(326)

136 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The doctor and the staff was very…

The doctor and the staff was very polite they were helpful and they were very nice

July 11, 2026
Unprompted review
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Reply from USA Vein Clinics

Thank you for leaving your feedback! We are happy to have met your expectations. Thanks again and have a wonderful day!

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Rated 5 out of 5 stars

Professional, caring, positive attitudes

Very professional while truly concerned about the comfort of the patient

July 8, 2026
Unprompted review
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Reply from USA Vein Clinics

Thank you for leaving your feedback! We are happy to have met your expectations. Thanks again and have a wonderful day!

Rated 5 out of 5 stars

A++++++++(

July 10, 2026
Unprompted review
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Reply from USA Vein Clinics

Thank you for leaving your feedback! We are happy to have met your expectations. Thanks again and have a wonderful day!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, they made me feel so comfortable and the installation was very clean and organized and the doctor is really good and friendly.

July 10, 2026
Unprompted review
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Reply from USA Vein Clinics

Thank you for leaving your feedback! We are happy to have met your expectations. Thanks again and have a wonderful day!

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Rated 5 out of 5 stars

Great doctor and staff!!

Great doctor and staff!!
However, who ever is in charge of the referrals does not send the gift certificates for referrals and this is false advertisement!

July 2, 2026
Unprompted review
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Reply from USA Vein Clinics

Thank you for leaving your feedback! We are happy to have met your expectations. Thanks again and have a wonderful day!

Rated 5 out of 5 stars

Wonderful staff

Wonderful staff. MA Raeda very pleasant. 2 Ultrasound tech, very knowledgeable, explained everything.
Dr. Morris, excellent
Explained everything in fine detail. Great bedside manner.
Terry was able to get everything scheduled for next visit.
Would recommend clinic to friends.

July 7, 2026
Unprompted review
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Reply from USA Vein Clinics

Thank you for leaving your feedback! We are happy to have met your expectations. Thanks again and have a wonderful day!

Rated 5 out of 5 stars

The smooth office visit & procedure…

The smooth office visit & procedure today. The kindness of everyone & tenderness of Dr. Jennifer Snavely to explain the whole procedure as she was doing it!

July 6, 2026
Unprompted review
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Reply from USA Vein Clinics

Thank you for leaving your feedback! We are happy to have met your expectations. Thanks again and have a wonderful day!

Rated 5 out of 5 stars

I have amazing experience with USA…

I have amazing experience with USA veins clinic. The care which I received from all stuff is priceless. Thank you so much🫂

June 26, 2026
Unprompted review
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Reply from USA Vein Clinics

Thank you for leaving your feedback! We are happy to have met your expectations. Thanks again and have a wonderful day!

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Rated 5 out of 5 stars

Great experience with Dr Mubarak and…

Great experience with Dr Mubarak and all the staff, including receptionists and assistants. I felt comfortable and everyone has addressed all my concerns. The appointment did not feel rushed

July 2, 2026
Unprompted review
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Reply from USA Vein Clinics

Thank you for leaving your feedback! We are happy to have met your expectations. Thanks again and have a wonderful day!

Rated 5 out of 5 stars

The office is very neat and all employees are very pleasant!!

Irs and all around good experience !! Love that their communication is great !! And that they care!! They have water available there and hard candy!! Wait time has been little to none!! Dr. Nicolas, tells me when he is getting started and what to expect, during the procedure!! Seems very knowledgeable about all the procedures!! Nice gentle and caring Dr which is very refreshing in this day and age!! Not rushed !!

July 1, 2026
Unprompted review
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Reply from USA Vein Clinics

Thank you for leaving your feedback! We are happy to have met your expectations. Thanks again and have a wonderful day!

Rated 1 out of 5 stars

My biggest complaint was with their billing department!

My biggest complaint was with their billing. A call center filled with people, most who barely speak or understand English tried to bill me for thousands of dollars. I tried calling, but was repeatedly disconnected sometimes over and over in the same day. I turned to my insurance company and they told me that the same thing happened to them. I contacted the BBB in Baltimore and in Illinois. I thought the problem had finally been settled when I got a call from them about a year later saying I still owed them $1200. After more time on the phone trying to get it settled I was told that I could disregard the bill, that it was an error and I owed nothing. Wouldn't you know 3 more years have gone by and I got a phone call last week telling me that I still owed them $41.48. Today an actual bill came from a collection agency. I should have written this review 3 or 4 years ago when i was going thru this horrible experience. Hearing from a collection agency was the last straw!
I would never recommend USA Vein Clinics! I went to the clinic in Baltimore and I will say that the doctor and staff treated me in a very mannerly way, but they couldn't make up for the poor treatment from their billing department.

June 30, 2026
Unprompted review
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Reply from USA Vein Clinics

Thank you for bringing these concerns to our attention. Due to HIPAA regulations, we prefer to handle these situations in a more personal manner. Please email us at wecare@usaclinics.com. We appreciate you contacting us and look forward to connecting with you soon

Rated 5 out of 5 stars

Very happy with the service and my…

Very happy with the service and my treatment. I would recommended to my family members.

June 30, 2026
Unprompted review
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Reply from USA Vein Clinics

Thank you for leaving your feedback! We are happy to have met your expectations. Thanks again and have a wonderful day!

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Rated 1 out of 5 stars

If i could give negative reviews I…

If i could give negative reviews I would. Can't speak to the doctor as i left before i saw him. I was there for the first time. First impression looked liked it had not been swept, dusted or mopped for weeks. Was escorted to a room and told to change. The exam table had no paper on itmy first thought was that the roll had run out. Asked for paper and was told none of there tables ever have paper. I asked how they thought that was ok. Was told patients usually not always sit in chair. I looked in 2 rooms which didn't have closed doors and saw 2 patients on the table. Disgusting and total unhygenic

June 29, 2026
Unprompted review
USA Vein Clinics logo

Reply from USA Vein Clinics

Thank you for bringing these concerns to our attention. Due to HIPAA regulations, we prefer to handle these situations in a more personal manner. Please email us at wecare@usaclinics.com. We appreciate you contacting us and look forward to connecting with you soon

Rated 5 out of 5 stars

The office is very well run and the…

The office is very well run and the Doctor did an excellent and professional job on my varicose veins. The procedure was painless.

June 17, 2026
Unprompted review
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Reply from USA Vein Clinics

Thank you for leaving your feedback! We are happy to have met your expectations. Thanks again and have a wonderful day!

Rated 5 out of 5 stars

The staff

The staff, plus the doctor was very thorough.

June 23, 2026
Unprompted review
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Reply from USA Vein Clinics

Thank you for leaving your feedback! We are happy to have met your expectations. Thanks again and have a wonderful day!

Rated 5 out of 5 stars

Dr Ball is a great listener

Dr Ball is a great listener, took his time with me and is a very caring doctor. I really appreciate that about him.

June 22, 2026
Unprompted review
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Reply from USA Vein Clinics

Thank you for leaving your feedback! We are happy to have met your expectations. Thanks again and have a wonderful day!

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Rated 5 out of 5 stars

USA Vein Clinics

I'm very pleased with the care and professionalism of Dr. Malcynski, Leticia, Jacky, Adriana, Jennifer & Yailian.

I have no regrets and I'm glad I chose this specific location.

Whoever has issues with their veins etc, to come in and get a diagnosis.

Thank you!

June 21, 2026
Unprompted review
USA Vein Clinics logo

Reply from USA Vein Clinics

Thank you for leaving your feedback! We are happy to have met your expectations. Thanks again and have a wonderful day!

Rated 5 out of 5 stars

If you are having vein issues I highly…

If you are having vein issues I highly recommend usa vein clinic. The Mooresville office is a great facility. Sabrina and her team are awesome.

June 18, 2026
Unprompted review
USA Vein Clinics logo

Reply from USA Vein Clinics

Thank you for leaving your feedback! We are happy to have met your expectations. Thanks again and have a wonderful day!

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