USB2U Reviews 

7,649
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 135 reviews, reviewers overwhelmingly had a great experience with this company, noting highly reliable service and consistent product quality over many years. Customers frequently praise the helpful and professional staff for providing exceptional communication, personalized mock-ups, and patient guidance throughout the entire ordering process. Consumers are also extremely pleased with the rapid turnaround times, rapid production, and prompt delivery services that consistently arrive ahead of schedule. People consistently note that the merchandise arrives securely packaged, matches descriptions precisely, and looks fantastic with custom corporate branding. Many loyal buyers express strong confidence in placing repeat orders and eagerly recommend this wonderful business to colleagues for various corporate events.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that items arrive promptly and look... See more

Service

People report positive experiences with service, highlighting prompt and efficient communication from the... See more

Staff

Reviewers highlight positive aspects of staff, consistently describing team members as helpful, friendly, and... See more

Delivery service

Users describe positive interactions with delivery_service, consistently highlighting fast and prompt... See more

Quality

Consumers find quality to be consistently excellent, noting that items always meet expectations and look... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We are small natural history film company, who for 20 odd years have issued our documentaries on DVD's as Collectors Boxsets. Last year we made the decision to phase them out and replace them with USB... See more

Rated 5 out of 5 stars

We’re really pleased with the quality of the USBs we ordered, especially at the price point. The whole process was slick, straightforward and handled in a friendly, professional way. Turnaround was im... See more

Rated 5 out of 5 stars

Had a very short turnaround to get some gadgets branded and came across this site, so I decided to give it a try. I’m really glad I did! The team was incredibly quick, responsive, and genuinely pleasa... See more

Rated 5 out of 5 stars

Great service from USB2U Team for Komori. Everything was handled quickly and professionally, with clear communication throughout. The whole process was easy and hassle-free, and the support was really... See more


Company details

  1. Promotional Item Store
  2. Drives and Storage Service
  3. Promotional Products Supplier

Written by the company

Here at USB2U we offer top quality promotional tech gifts including branded USB sticks, branded power banks, headphones, cables, speakers and packaging, all printed or engraved with your company logo. We offer a 24hr express service allowing for a speedy turnaround on many of our products.


Contact info

5.0

Excellent

TrustScore 5 out of 5

8K reviews

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5.0

All reviews

(7,649)

130 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Tristan was very helpful in the design…

Tristan was very helpful in the design process, ensuring that our design was exactly how we wanted it. Order was processed so quickly and exactly what we were looking for. USB2U were the best priced option and local hence why we chose them.

March 19, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

These guys are excellent, super fast service and really helpful through the entire journey. I had an urgent requirement and these guy delivered. Tristan was particularly great to work with.

April 2, 2025
Unprompted review
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Rated 5 out of 5 stars

USB2U 5star customer experience

USB2U can not do enough to help you choose & design your products, I had a lot of emails back & forth with Tristan changing the design & quantity and he was extremely friendly & helpful and once our design was finalised the goods were produced & delivered on a very quick turn around. I highly recommend this company.

April 2, 2025
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Rated 5 out of 5 stars

Great service/product

Great service, quick and very smooth process from ordering to mock-up design to having the products. Very happy and would use again.

March 22, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I had the pleasure of working with USB2U. The bamboo wireless chargers with our company logo were of great quality. Tristan was incredibly efficient, delivering everything on time and with such attention to detail. Highly recommend their services for anyone looking for high-quality, custom products for their events.

March 20, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service, great product

Karen couldn't have been more helpful. Speedy replies and a lot of support answering all my questions with a helpful friendly attitude. Thank you very much, your assistance was much appreciated. Very pleased with the end product too- I will be back!

March 20, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent Service - Problem solved

Problem solved! Having ordered 60 powerbanks elsewhere, I did not appreciate how difficult it would be to get them shipped to France for an expo due to the fact they are classed as dangerous/prohibited goods for transport.

At short notice Karen (from USB2U) and the team, got some branded, boxed and shipped in a day! Not only that, but they took care of the highly troublesome shipping, meaning that within 5 working days my order arrived in France.

I had spent hours, days even, trying to fix this problem and whilst “it was only a few powerbanks”, not having them would have been a bit of an issue for our Marketing Team.

So, thank you – you really did save the day for us!

WJ - Wilson Browne Solicitors, Northampton

March 3, 2025
Unprompted review
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