Worst customer service I have ever experienced. They sent me a laptop battery which would not take a charge and I returned to them via US mail, but numerous phone calls and e-mails have not resulted... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Got the product I needed at a reasonable price. Delivery time was a bit slower than advertised. It took about 5 days longer than advertised for regular ground delivery. Don't know if I would have r... See more
I still use my first-version MacBook Pro laptop and every year, it needs a new battery due to computer issues that are no longer serviceabie by Apple. USBPhoneworld has the batteries in stock. Twice I... See more
I ordered and payed a computerbattery from usbphoneworld, but they send a wrong battery. They acknowledged the fault and promised to deliver a new one, Now 6 months later we still have not received o... See more
Company details
Contact info
40 N Sunway Dr. Suite 1, 85233, Gilbert
- 480-747-5901
- stevehu@usbphoneworld.com
- www.usbphoneworld.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quality. No hassle.
A great experience from beginning to end. Quality products. Fast shipping. Reliable. Would, and WILL, use again.
the battery fits!
Was looking for new battery when mine was close to dying. It still get over heated at times so I am wondering a few things about the quality of the battery.
Great Service
I was happy with the prompt and great service the savings was a plus.
Product didn't work like it should
I ordered a power cord for my lap top it don't barge it all the way. An it will act like I unplugged it an I haven't touched it. I know it's the cord bc I can use my moms acer brand cord an it doesn't do it an fully charges it...........
****update***
But bringing this up, they offered me a new cord an before I could respond (and they gave me time I'm just busy) they done issued me a refund an wanted to correct this matter! So if your not satisfied they will make it right with you! Thanks Steve!!
So far so good!
The ease of identifying what I needed and then ordering were much appreciated. Then, it was at my door in just a couple days! The only thing to do now is see how well the laptop computer battery holds up. If it provides the service suggested, I will recommend USB Phone World without hesitation!
Thanks,
A pleasantly hopeful customer
Above and beyond
These guys are great. I got a battery but still needed something else; a new cord. They offered to take the battery back but offered to send me a cord, FOR FREE. This was of course after calling me, following up with me, and then helping me determine a cord was needed. They even shipped it priority, again for free.
I now have my need battery and cord and my laptop is running great. Forget Amazon, New Egg, and everyone else. These are my guys on everything from now on.
Great Customer Service
I had a problem with one of my purchases and they took care of it immediately.
Happy Customer!
When my laptop died and it was confirmed that it was the battery I was unable to find one locally. Luckily I found USBPhoneworld! Not only did they have the best selection of Toshiba batteries but they had the battery that I needed at a great price. Ordering was easy. Delivery was fast! I would definitely order from USBPhone world again!
all good
took too long to get here. shipping was expensive.6 days to get here, not counting the weekend, so 8 days!!! cost $25 and change
Wrong battery, but replaced
They corrected my wrong battery by sending a right one quickly. I am happy.
I used my old battery to order a new one. When it arrived, I installed it an immediately got an error message that it was not recognized. I left it in thinking it might just need to be charged. I kept getting error messages and the blue screen of death. I finally took it out and no more error messages.
Top Notch First Time...I Came Back For More
I used USB Phone World about two years ago to purchase a laptop battery for my Macbook Pro. They wern't the cheapest battery out there but the quality has been great...I put my laptop to work... Last month my battery started dying so I went back to USB......ordered my battery on Friday and got it on Tuesday...unbelievable.
Love this company....they will take care of you ....and fast!
Great service - great product
Finding a supplier for an older laptop battery is not easy -- USB Phone World had good selection, provided great service and product arrived on schedule
You saved the day!!
We were in need of a laptop battery; I had gone to one of our local stores that carries batteries. The gentleman told me that Dell puts a chip in their laptops so that the consumers will only purchase Dell replacement parts. We found your website, I called and the customer service rep. was great! He answered all my questions so that I could place my order. It came quickly, the person I ordered it for was extremely happy.
Excellent Highly Recommend.
I highly recommend this site. I've dealt with them 3 times. The customer service is great. They stand behind what they sell.
I had recently mistaken this for another purchase, I'm completely happy with the product and the timely manner in which it showed up!! This is a first class business!
Would order from them again and again!!!
Product exactly as promised, and on time too.
I ordered a laptop battery from USB Phone World. It arrived on time and was exactly what I expected, no surprises... and the shipping was free. What a pleasant experience. I will definitely buy from them again.
Easy ordering, great service, and prompt delivery.
I ordered a battery for my laptop and was matched up with the correct replacent and received it promptly with a great price
I thought that finding a battery for my laptop would be a challenge. Not true with the access to USB. Thank You
Comfortable experience at finding a bat for an older model laptop. I got the correct battery for my application. Great service!!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







