Worst customer service I have ever experienced. They sent me a laptop battery which would not take a charge and I returned to them via US mail, but numerous phone calls and e-mails have not resulted... See more
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Got the product I needed at a reasonable price. Delivery time was a bit slower than advertised. It took about 5 days longer than advertised for regular ground delivery. Don't know if I would have r... See more
I still use my first-version MacBook Pro laptop and every year, it needs a new battery due to computer issues that are no longer serviceabie by Apple. USBPhoneworld has the batteries in stock. Twice I... See more
I ordered and payed a computerbattery from usbphoneworld, but they send a wrong battery. They acknowledged the fault and promised to deliver a new one, Now 6 months later we still have not received o... See more
Company details
Contact info
40 N Sunway Dr. Suite 1, 85233, Gilbert
- 480-747-5901
- stevehu@usbphoneworld.com
- www.usbphoneworld.com
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Price - Product - Prompt: PERFECT
We were in a pickle. Our laptop had a dead battery. We
checked the companies and the ratings and landed on USB Phone world.
We wanted a good product at a good price and we needed it right away.
We found it all in USB Phone world.
Thanks,
fishfurfun
excellent service.
I needed a new battery for my HP laptop. They found a heavier duty one
for only a few dollars more than the regular one. Got it in just a few days too.
Great service and also it was live chat on the internet too. You can't beat that.
great experience
I received the correct product in a timely manner. The product worked as expected and I would not hesitate ordering from this company again
Got the product I needed at a reasonable price.
Got the product I needed at a reasonable price. Delivery time was a bit slower than advertised. It took about 5 days longer than advertised for regular ground delivery. Don't know if I would have received it sooner if I paid extra for faster delivery or it the delay was caused by lack of product availability.
The customer service representatives should practice being more "upbeat" and outgoing.
My experience was not anything out of the ordinary. I needed to call 2 times. The first person was more helpful than the second. The second made me feel like he wanted to hurry and finish the conversation. Neither of them would win any contests in customer service helpfulness.
Worst Scam I have encountered See Update 3/29/14 Called me to make things right.
Update 3/29/14:
Mr. Un just called me at 8:00 pm on a Saturday night. He felt bad that things had gotten so bad and promised to reorder my new battery in 2 weeks and I will send him the first one. We had a death in the family and my computer is dead ,so Mr. Un. Promised to get it to me as soon as possible even though it may cost more. I greatly appreciate the phone call
Original post:
I feel like I have been trying to call a company working out of the GARAGE. No one called me back after several messages left. I also sent several emails never to have someone take care of the problem. Each time I received the same response (Someone will get back to you the next business day.). They never did. They sent me a battery that does not fit into my computer and will not resolve the problem. They have no CSR's - Just Voice Mail and they do not call back. I even left my work number and home phone. They never called as promised. It's a SCAM. I am out $50.00. It's almost a month.
A good replacement for the original
I bought a replacement battery for my Dell Mini 10 from USB Phone world. It performs as well as the original at a very reasonable price. The construction quality and fit were excellent and customer service regarding a minor problem was fast and excellent. I would buy from this company again.
Price was great, product arrived quickly and is good quality.
If you want to get a quality product at a great price, try them. Much better than paying the redic price at the phone store.....really much more reasonable.
Mixed feelings toward this company.
My first purchase from USB Phone World was quite pleasant. I placed my order and received within the week. Which is why I placed a second order. This was a terrible experience. The only e-mail I received was the automatically generated one after placing my order. After over a week had gone by, I contacted them to check the status and was told that I would receive my order in three days. I allowed a couple of extra days, and contacted them again since I hadn't received anything. I was then told it was on back order and that I would receive it the following week. At this point, I told them to cancel the order, which they did promptly. So, I guess that part is good. Unfortunately, they've lost any future business from me.
Out of several online companies I ordered through, this was the ONLY battery that fit my laptop, and had the power I desired.
When the battery died to my laptop, an HP Pavilion, I first checked around town to locate a replacement. When unable to do so, I then went to the internet. At the time I didn’t realize my laptop required one that isn’t easily found. Because of this I made many costly mistakes before coming across USB Phone World. When going through their wide assortment of batteries I found one that looked like the battery that had come with the laptop, and ordered it. I have had it now for awhile, and I’m very pleased with my purchase, and how quickly they processed the order.
Power cord for my HP laptop works great!
I ordered a power cord for my HP laptop, after breaking my previous one. The price was fantastic, it shipped (for free) very quickly, and it is working great!
Neededa laptop battery got it
Need what I ordered got it and it fit and works
Simple. Quick. Reliable.
I bought a replacement charger for my laptop. My dog had just chewed through my last one. I was bummed because the last time I had to replace one it was very expensive. USB Phone World had the exact same charger for $56 less than I paid in store. It also arrived the very week I ordered it. Excellence in service.
Thank you, USB Phone World.
Fast, accurate, good price. No problems whatsoever.
Easy to find correct part. Easy and secure ordering. Quick delivery. No problems.
no hassle purchase
USB Phone World replaced a defective part for me immediately, no questions asked. Very pleasant to deal with!!
Ordered, Received, Performed as Expected
I still use my first-version MacBook Pro laptop and every year, it needs a new battery due to computer issues that are no longer serviceabie by Apple. USBPhoneworld has the batteries in stock. Twice I have ordered from USBPhoneworld and twice I have promptly received what I ordered. Both times, the battery performed as I expected it to. That's good enough for me and easy to recommend USBPhoneworld for an old-timer MacBook Pro with an OS X (Version 10.4.11) like mine.
Toshiba battery
We received the battery in a timely fashion and as of now it works perfectly.
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