I have bought from their website for 15 years. All the outfits sarees were beautiful. Their designs material and workmanship is outstanding. Recently I asked a favour of putting extra on a plain kurt... See more
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I ordered a saree that ended up looking nothing like the picture. Very different shade of pink, would not drape properly because the fabric was clearly different, and overall quality was very cheap. I... See more
All three sets i ordered were well made, cost effective, and were delivered in good packaging. I wish the stitching costs were a little lower though. When one of the orders needed additional time for... See more
Many choices available and good prices! Merchandise purchase was simple and delivery arrived earlier than expected! Good email communication for status of order from placement to shipment. Product wa... See more
Company details
About Utsav Fashion
Written by the company
Customers’ happiness is Utsav's priority! Hence, on their demand, we custom-stitch jaw-dropping Lehengas, Salwar Kameez, Kurta Pajamas, etc. All of these are available site-wide in varied designs, hues, as well as sizes. Our skilled team assures quick dispatch of this perfect galore, allowing timely delivery of customer orders.
Further, we have prepared a curation of our range by colors, festivals, zodiac signs, body types, and more. This makes shopping easy. The aim is to increase customers' comfort and satisfaction. We wish them to feel at ease while shopping with us!
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Replied to 12% of negative reviews
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Good selection of items
The saree looks amazing
Wide choices and great overall experience
All three sets i ordered were well made, cost effective, and were delivered in good packaging. I wish the stitching costs were a little lower though. When one of the orders needed additional time for dispatch there was timely notification and progress updates from Utsav which made me aware and comfortable about the reason for the delay and the eta for delivery. Overall ggood buy.
The quality of the kurta was very cheap…
The quality of the kurta was very cheap
The inside bottom fell off immediately and the hooks were incorrectly placed
The service was great
The service was great. We received the order before I requested.
Thanks.
best place to shop online
lots of choices. Able to contact someone in customer service if you have and issues with the order.
Beautiful lehenga
Beautiful Lehenga. The picture is little different than a real. Overall is nice for the price, Thanks
good job overall!
Some of My outfits were not stitched
Some of My outfits were not stitched
Trustworthy and good quality
Customer service is responsive and helpful, no issues there. I really like the clothing I've received, I think it's good quality. My only issue is that sizing is tricky to figure out. I used my measurements and picked the size closest and it was actually 2-3 sizes too big. So I'm hoping I can get them tailored locally to fit better. I don't think that's completely their fault though, sizing women's clothing is so different everywhere you go.
So far have had good experiences with…
So far have had good experiences with Utsav. Accurate colors, timely delivery, good quality.
Customer service above and beyond
Amazing customer service! I've been buying clothes from Utsav for many years, and I've always been happy with the results. The sizing chart is accurate, the clothes are beautiful and sturdy, and the shipping has been timely as promised every single time. The ONE time there was a delay, I was notified immediately that there was a problem in the quality check and they were fixing the issue before they would send it out. Attention to detail on that level is so rare and hard to find. Utsav stands by their name and it's very evident why! Quality products at a great price. I recently had to contact customer support to inquire about a return/exchange. I was informed that I was outside of their return window, but they were incredibly gracious enough to offer me a different solution to ensure I had the items I needed. Every agent I spoke to was so friendly and helpful, and it has bolstered my confidence in purchasing from Utsav for as long as possible.
Loved the outfit
Loved the outfit. The picture does not do justice compared to what we received. We had also made some alterations which came out so perfectly.
Delivery time was fantastic
Delivery time was fantastic. However the color of the saree was not the same as I hoped. It was a darker and different shade of blue.
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