V12 Sports And Classics - Worksop Reviews 

We visited V12 today and had an overall fab experience. Special mention to Simon and Mia for assisting us to purchase our new car, they was both so friendly and super helpful. Simon explained the car to us in great length and made us feel at ease, no pressure when making our decision. Mia was so friendly and talked us through the end process when purchasing your car. We would 100% recommend this dealership. Thankyou so much.

Very good well looked after

The staff were friendly and professional throughout. Khalil was clear and concise when discussing the options, which made everything straightforward. There was no pressure to make a decision, which I really appreciated. Ollie handled the handover efficiently, keeping it smooth and simple. A good experience all around.

AVOID! AVOID! AVOID! Don't believe the good reviews! people only write these because you aren't allowed to leave until you've left a review... The trouble only starts once you buy the car! Brought a car, the very next day the engine warning light came on they didn't want to know... I had to drive back 40 miles for them to do nothing! Finally got them to look at it with one of their approved garages after I pursued them.. A week later was told it was all fixed. Just recently failed it's MOT on dangerous emissions and is severely un roadworthy! (All connected to the original engine warning light issues) Was told it was dangerous and shouldn't be driven. Contacted the garage from the previous repair and asked for the diagnostic report from a few months back came back with 9 emission fault codes! 9!!! The day after buying the vehicle. Trading Standards have informed me of my legal rights and to reject the vehicle immediately as within the 6 month period and have already used their one chance to fix. Again, V12 do not want to know saying it's not their problem. After being ignored I phoned the Aftersales to be greeted by the Aftersales manager... He was aggressive, sarcastic and basically told me I was in the wrong and basically laughed at me. I have never been spoken too in such a disgusting way by what is supposed to be a business, I have taken this further and he has been reported. Trading Standards and The Motor Ombudsman are now involved as well as a formal complaint and a full investigation has been opened. They will be claiming back a full refund from them on my behalf. They have lied, tried to belittle me and made out that I have no evidence that they have sold me a faulty vehicle. V12 will not take any responsibility and completely ignore the customers consumer rights. Tried to ignore me in hope I would get bored and pay to have the vehicle diagnosed which then basically puts the ball back in their court! Wrong person this time, I have been advised to hire a car and simply send the expenses over to them which I am doing and will continue to do until I have my refund. How they are still trading is beyond me...
Vehicle is currently un roadworthy and is in the hands of the authorities. Trust me if you want to keep your sanity and safety you will avoid this company at all costs. I will wait for the automated response below saying how sorry they are and it will be looked into if only I would contact them... What a joke!!! Shame they didn't try and resolve as I loved the car but I simply refuse to deal with this company ever again.

Tony excellent - very helpful and knowledgeable
Mia was excellent with accounts details and complete handover of my new car
Excellent systems in place for part exchange
Highly recommend

khalil and Mia were exceptionally good friendly and professional. They anwsered all my questions efficiently and effectively thank you so much made my experience very good in a very personal difficult time for me Thank You

Wonderful experience great customer service Jess and Mia were super friendly and helpful! Very happy with service and car!

After 8 weeks of waiting on a V5 document from DVLA, I was informed by DVLA that the dealership did not send the V62 form to DVLA that they were supposed to do. DVLA also informed me that the green new keepers slip I was issued from the dealership wasn’t the latest one for the vehicle I purchased. I then had to pay DVLA £25 for a V5 certificate and send them in a V62 form myself. Wouldn’t recommend or use dealership again.

Up to yet ok but very disappointed that when your told you get years AA cover after email sent by AA to activate it’s for one roadside visit !! Hoping my hold warranty I’ve purchased is genuine, they will feel my wrath and legal action if it’s not as had couple old customers telling me to be wary but made my own decision…car is beautiful drive, good price ….watch this space I guess!! But be careful as obviously not telling you full details

Transaction was very nice and smooth. Kept me updated through every process through emails and when I came into the actual building the staff were very friendly. Simon who dealt with the actual transaction of the car was a very nice chap and easy to deal with. Only downfall to it was the car wasn’t cleaned inside, however it cleaned from the outside.
Nice one

Over all pleasant service and very affordable prices. The only hiccup was that we where told that keys are low battery but promised by the seller that they just put brand new ones in and when get home keys died completely and car would not close. We wasted an hour figuring out what the issues was and did not think to check keys as we where told batteries where replaced however when I decided to try replacing battery issue resolved itself. Next day I kept trying to call aftershaves just to discuss the issue as it wasn't great to feel being lied to but no one was available after 45 min wait. Car does drive perfectly now.

Very pleasant customer focused experience when buying car for my wife yesterday.
Simon, Leah and Mia whom we dealt excelled they were all friendly, polite, professional and smartly attired.
A number of other staff who we did not deal with also acknowledged our presence with a smile or hello.
Simon also went to collect another vehicle from a nearby site to look at as we were intial unsure there was no trouble doing this.
All in all a positive buying experience.

Amazing experience. Everyone was nice and polite and helpful. Test drive was long enough to experience how is car driving. Especially big thanks to Mia and Dean with all process.

The staff at V12 Sports and Classic Vehicles were polite and knowledgable about their cars and after sales care. They explained various stages of the process in a way I understood.

Overall, this was a disappointing experience, mainly due to the poor aftersales service.

During the purchase process, nothing seemed too much trouble. I raised a couple of issues with the vehicle and was assured they would be resolved without any problem. Based on those assurances, I went ahead with the purchase.

A few days later, after having to chase for an update myself, I received a call regarding the agreed repairs. I was offered a single appointment date which I could not attend because I was working away at the time. I asked whether there were any alternative dates available and was very flexible in trying to find a solution that would work for everyone. Unfortunately, I was effectively given a "take it or leave it" option, with no willingness to accommodate an alternative appointment.

What frustrated me most was that the salesperson, the same person who had initially assured me that the issues would be sorted without any difficulty, seemed unwilling to help and took a dismissive approach when I requested alternative arrangements. It got to the point where I had to email the company and remind them of their legal obligations before an alternative appointment was finally offered.

When the appointment eventually arrived, it had been double-booked, leaving me waiting around while staff tried to work out why I was there. The issues were ultimately dealt with, but the process involved an unnecessary amount of hassle and poor communication.

While i am happy with the vehicle, the aftersales service fell well below expectations and left me with a disappointing overall impression of the dealership.

Excellent service and good communication from Vish & Dean. Very pleased with the car and the sales. Loved the fact that they talk you through the whole history and the optional extras.

Great service today from Abi and Mia thank you for your help.

Paid a deposit of £99 to reserve car at Worksop
Arranged to view and collect car 2 days later on arrival we viewed & test drove car very good
Went into the showroom to complete purchase then salesman tried to sell a package of over 1500 on top of advertised price which we did not want , he & salesmanager didn’t like but came back with another 179 they wanted us to pay ! For a 3 months warranty which you get by law , so I informed salesman & salesman manager that we will pay the advertised price or leave with our 99 deposit & not purchase
Then salesmanger said she would do a special offer for that day & sell us the car for the ADVERTISED price
How generous . After being told the car had been inspected by AA i later found the rear tyre to be cracked (since replaced at my own cost ) and told that it had an mot & was legal even though it was advised on previous MOT , which I saw after on mot cert once purchased , BEWARE OF SHARP PRACTICES
By this car dealer

Excellent service today, Jess was extremely helpful and patient making the whole experience enjoyable and stressful, followed by Mia who was extremely friendly and helpful

Really great service from Gernell, Mía, Ryan. Very pleased with my car!