I cannot recommend V4 Flooring highly enough - Wow We had herringbone flooring in the house we bought, supplied by them originally. We needed a few extra planks because we were extending a... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Ordered about 30sqm of Amorim cork planks; order process was simple and quickly agreed a convenient delivery day. Product looks great, a couple of packs were slightly damaged in transit but I was imme... See more
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The V4 showroom is very smart and well set- out, and you can see large samples of the flooring products, which are of excellent quality. Jon was very knowledgeable and helpful and gave us a lot of i... See more
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They provide a great service with knowledge throughout with good quality products and they also deliver when they say they are going to. Never had any issue with their stock levels. We also send our c... See more
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Company details
About V4 Wood Flooring
Written by the company
Bring nature inside with beautiful wood floors and walls from V4.
Explore our extensive collections, featuring a wide range of wood flooring styles including plank, herringbone, and chervon designs, available in a wide range of tones and finishes to help you find the perfect match for your project.
Alongside our engineered wood ranges, we offer cork floor and wall collections, durable wood-effect SPC click vinyl flooring, stylish wooden wall panels, and more.
You can order unlimited free hand-sized samples directly from our website, making it easy to compare options from the comfort of your home. When you're ready, visit your nearest approved V4 retailer showroom to take the next step.
As one of the UK’s leading wood flooring brands, we’re also committed to reducing our environmental impact. All of our hardwood is responsibly sourced from well-managed, sustainable forests.
Contact info
V4 WOOD FLOORING, GREENBAYS PARK, CARTHOUSE LANE, GU21 4YP, WOKING, United Kingdom
- 01276 488099
- team@v4.co.uk
- v4.co.uk
Browse our collections
4.7
Excellent
285 reviews
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Replied to 100% of negative reviews
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Reply from V4 Wood Flooring
Thank you so much for your lovely feedback! We're really pleased to hear you were happy with our quick response and advice. We are always happy to help and really appreciate you taking the time to share your experience! 😊
Reply from V4 Wood Flooring
Thank you for taking the time to leave feedback.
We are sorry to hear that you have been waiting for your order. This is the first we have been made aware of the issue, and upon reviewing your order, we can confirm that 'Store Pickup' was selected at checkout rather than 'Delivery'. This is why your order has been awaiting collection rather than being dispatched for delivery.
We appreciate this may have been selected in error, and will be reaching out to the email address provided with your order to arrange a convenient delivery date.
In the meantime, you are very welcome to contact our team directly on 01276 488099 or via enquiries@v4.co.uk, and we will be happy to assist.
I cannot recommend V4 Flooring highly…
I cannot recommend V4 Flooring highly enough - Wow
We had herringbone flooring in the house we bought, supplied by them originally. We needed a few extra planks because we were extending a doorway, our local retailer had closed and V4 don't normally sell direct.
I rang them and spoke to a very helpful young lady (Hannah?) I even offered to pay for samples. They listened, understood our dilemma and promptly sent 3 small planks free of charge.
No fuss, no charge, just genuine kindness and excellent service. In a world where most companies just say "computer says no", this was a breath of fresh air. I would not hesitate to recommend them or use them again if buying flooring.
Excellent product, service and just wanted to say a big THANK YOU.
October 16, 2026
Unprompted review
Reply from V4 Wood Flooring
Thank you so much for taking the time to leave such a lovely review!
We are so pleased to hear that our team was able to help you find the extra planks you needed. We always aim to go the extra mile for our customers, so it's wonderful to know that this made such a difference.
We will be sure to pass your kind words on to Hannah and the team.
Thank you again for your recommendation and for choosing V4 Wood Flooring. 🙂
Excellent customer service (thank you Pat!! )
I ordered an unfinished oak lip-over stair nosing from V4 Wood Flooring to match our 14 mm engineered wood flooring. When it arrived, I noticed that the internal clearance was slightly larger than expected, so I contacted their customer service team to clarify the dimensions.
I was really impressed with how they handled my query. Rather than simply referring me back to the product specifications, they actually measured their stock in the warehouse (thank you Pat!!) and offered to exchange my nosing for one with a closer fit.
They arranged for a replacement to be delivered promptly, with no hassle at all. Throughout the process, their communication was excellent, and they were genuinely helpful and keen to find a solution.
It’s refreshing to deal with a company that takes customer queries seriously and goes the extra mile, even for a relatively small order. Highly recommended!
October 20, 2026
Reply from V4 Wood Flooring
Thank you so much for taking the time to leave such a lovely and detailed review! So pleased to hear our team was able to help find a suitable solution and make the exchange process as smooth as possible.
It's especially lovely to hear your kind words about Pat, and we'll be sure to pass on your thanks! We always aim to provide the same level of care and attention to every customer, regardless of the size of their order 🙂
We really appreciate your recommendation and thank you for choosing V4!
Great customer service,providing all…
Great customer service,providing all the samples that I needed.
Kind ,Friendly and Honest
October 23, 2026
Reply from V4 Wood Flooring
Thank you so much for your lovely review! We are please to hear that you had a great experience with our team and received all the samples you needed. We pride ourselves on providing friendly, honest and helpful service, so your kind words mean a lot to us.
Great Customer experience
We visited the V4 Showroom to get some idea of what was available in terms of styles and colours.
We found the showroom to be very clean and well laid out and it was easy to see what was available and to get samples. Amelie was very helpful indeed, in terms of helping us better understand what was available what the styles looked like.
This gave us a very good starting point to help us go away and make a decision as to what we want to get.
October 26, 2026
Unprompted review
Reply from V4 Wood Flooring
Thank you so much for taking the time to share your lovely feedback! So pleased to hear that you enjoyed your visit to our V4 Showroom and found it helpful in exploring the different styles and colours available.
We will make sure to share your kind words with Amelie.
We hope the samples help you find the perfect flooring for your home, and we look forward to welcoming you back soon!
Fast thoughtful transaction
Fast simple transaction. Delivered fast, and a little packet of sweets added. Just get the impression that there are humans the other side of this on line experience. Thank you V4 staff.
October 15, 2026
Reply from V4 Wood Flooring
Thank you so much for your lovely review!
Pleased to hear you found the ordering process quick and easy and that your delivery arrived promptly and with the sweets 🙂.
There certainly are real people behind the scenes, and our team really appreciates your kind words.
Reply from V4 Wood Flooring
Hi Jerry,
Thank you for taking the time to leave us a review.
We are sorry to hear that you were disappointed with the delivery timeframe.
Having looked into your order, I can confirm that it was placed on 21st October, and the delivery date selected at checkout was 30th October. Your order was therefore scheduled for delivery on the date requested.
If you have still not received your order, please don't hesitate to contact our team on 01276 488099, and we will be happy to look into this further for you.
Reply from V4 Wood Flooring
Thank you for your kind review! We are pleased to hear that your samples arrived promptly. We really appreciate your feedback and look forward to assisting you again in the future.
Great visit to V4- friendly and knowledgeable team
Lovely showroom, great range and friendly staff.
October 13, 2026
Reply from V4 Wood Flooring
Thank you so much for your lovely review! We are pleased you enjoyed visiting our showroom and appreciate your kind words!
Good quality
Easy ordering, quick delivery service and good quality of the products.
September 29, 2026
Reply from V4 Wood Flooring
Thank you for your lovely feedback! We are pleased to hear that you found the ordering process easy, delivery quick, and products of great quality.
A really well presented showroom and we…
A really well presented showroom and we had good information and patient assistance from a knowledgeable young lady.
October 8, 2026
Unprompted review
Reply from V4 Wood Flooring
Thank you so much for your lovely feedback! We are pleased to hear that you enjoyed visiting our showroom and received helpful, knowledgeable and patient assistance from our team. We really appreciate you taking the time to share your experience and hope to welcome you back again soon!
Reply from V4 Wood Flooring
Thank you for your lovely feedback! We are delighted to hear you enjoyed our service and that our team made your visit special. We look forward to welcoming you back soon!
We visited the V4 Wood Flooring…
We visited the V4 Wood Flooring showroom today and had a brilliant experience. Jon talked us through the various parquet flooring options, provide us with samples and we now have a good idea of what we need. Highly recommend a visit.
September 18, 2026
Unprompted review
Reply from V4 Wood Flooring
Thank you so much for your lovely review! We are pleased to hear you had such a great experience visiting our showroom. It's wonderful to know that Jon was able to guide you through our parquet flooring options and help you find the right flooring for your project. We really appreciate your recommendation and look forward to welcoming you back soon!
Great space and service
The showroom has a brilliant set-up and it was so helpful to see the flooring options across large areas rather than having to rely on small samples. Jon was really helpful and knowledgeable and gave great guidance on all of the different finishes, options and trade-offs.
September 15, 2026
Unprompted review
Reply from V4 Wood Flooring
Thank you so much for your lovely review. We are so pleased to hear that you found the showroom helpful and enjoyed being able to see the different flooring options across larger areas.
It’s also great to hear that Jon was able to guide you through the various finishes and options. We really appreciate you taking the time to share your experience and hope to see you again soon!
Reply from V4 Wood Flooring
Thank you for your review! We are delighted to hear that your sample arrived so quickly. We really appreciate your feedback and hope you are happy with it. If you require any further support, please don't hesitate to reach out.🙂
Beautiful and quality
The sample was beautiful and arrived the next day. Great quality product.
August 18, 2026
Reply from V4 Wood Flooring
Thank you so much for your lovely review! We are delighted to hear that your sample arrived the next day and that you were impressed with the quality. We really appreciate your feedback 🙂
Reply from V4 Wood Flooring
Thank you for your kind feedback! We are so pleased you were happy with the service. We really appreciate your support! Please don't hesitate to reach out if you require any further support 🙂
Delivery quick and efficient.
August 5, 2026
Reply from V4 Wood Flooring
Thank you for your great feedback! We are delighted to hear your delivery was quick and efficient. We really appreciate your review!
Reply from V4 Wood Flooring
Thank you for your lovely review! We are so pleased the samples arrived quickly. We really appreciate your feedback and support!
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