Valuestores 

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Rated 1 out of 5 stars

I placed an order some 10 days ago now. I had an email saying they were processing it. Since then nothing, emails have bounced, the phone number plays a message saying the person at extension "x" is u... See more

Rated 1 out of 5 stars

Avoid! Order placed and no confirmation and no goods but have taken the money. Tried to contact them via email & telephone but no response. They also seem to trade as Redappleav as the address is th... See more

Rated 1 out of 5 stars

I have had to give 1 star otherwise I can’t place a review but this Mickey Mouse company doesn’t warrant that. Do not use - takes your money and doesn’t send the item. No response to emails and when e... See more

Rated 5 out of 5 stars

I bought a SpiderBox 6000HD from Valuestores via Amazon for a VERY good price. The unit was dead on arrival, but I didn't realise until after the normal 7 day return period as it took a few d... See more

Company details

  1. TV store
  2. Computer Store
  3. Electronics Store
  4. Hi-fi shop

Information provided by various external sources

Launched in January 2014 we have built a reputation on delivering quality goods along with first class customer service. We care more about you the customer than we do the profit – because we can see that without you we wouldn’t exist !


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All reviews

(168)

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Rated 5 out of 5 stars

Superb customer service

This company should be shown around the world as an example for how a good company is run. I purchased from Mike and then had a few personal problems. Instead of the usual "not my problem, sorry" you get from most, Mike was extremely sympathetic and did all he could to help. He went above and beyond to what you could even reasonably expect from a vendor. If only Mike ran every business, you would never have any problems buying on line!! I feel the negative reviews on here are down to mistakes or unreasonable behaviour on the part of the reviewer. I have no problem with purchasing again from Valuestores with absolute confidence in every aspect of an online transaction.

October 16, 2017
Unprompted review
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Reply from Valuestores

Thank you so very much for your Amazing feedback :) Take Care, Mike

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Rated 5 out of 5 stars

LOVE JUST LOVE YOUR PRODUCT ....

The item worked great and was cheap ..but next time when asking for a review let me know what item you are asking about as I buy loads of stuff each week and cannot keep track of it all ..
GREAT PRODUCT VERY HAPPY ...HAVE A NICE DAY.

June 13, 2017
Unprompted review
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Rated 2 out of 5 stars

Item did not arrive and the seller told …

Item did not arrive and the seller told me the address label dropped off. Then it did not come and the reason was waiting for the item to come back to them. The next month I got my money back. I would not trust this seller has come up with some odd excuses.

June 12, 2017
Unprompted review
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Reply from Valuestores

Hello John as per our previous messages, i am so very sorry that DPD has caused a bad experience for you. I provided 2 tracking numbers to show the item was sent and that showed the address/contact information was missing after it has been scanned in to their system so the label had to have been removed somehow. The parcel made its way back to us and we resent it out for you but as you had already opened a claim for your money back it was granted and the product was again recalled. I am sorry you have had a bad experience with us due to DPD and hope that you would be willing to give us another try again at some point. Take Care, Mike General Manager

Rated 5 out of 5 stars

Suarview t.v. box

Excellent service, asked some questions about their product which they answered very quickly, ordered the product & it works perfectly. Thanks a lot.

June 10, 2017
Unprompted review
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Rated 5 out of 5 stars

order TV

order tv on sunday night and it was deliverd on wednesday Excellent service

June 8, 2017
Unprompted review

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