I placed an order some 10 days ago now. I had an email saying they were processing it. Since then nothing, emails have bounced, the phone number plays a message saying the person at extension "x" is u... See more
Valuestores
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See what reviewers are saying
Avoid! Order placed and no confirmation and no goods but have taken the money. Tried to contact them via email & telephone but no response. They also seem to trade as Redappleav as the address is th... See more
I have had to give 1 star otherwise I can’t place a review but this Mickey Mouse company doesn’t warrant that. Do not use - takes your money and doesn’t send the item. No response to emails and when e... See more
I bought a SpiderBox 6000HD from Valuestores via Amazon for a VERY good price. The unit was dead on arrival, but I didn't realise until after the normal 7 day return period as it took a few d... See more
Company details
Information provided by various external sources
Launched in January 2014 we have built a reputation on delivering quality goods along with first class customer service. We care more about you the customer than we do the profit – because we can see that without you we wouldn’t exist !
Contact info
Unit 4 Sandown Business PArk, DE24 8SR, Derby, United Kingdom
- 01332322250
- sales@valuestores.uk
- www.valuestores.uk
Item arrived quickly,well packed
Prompt service and value for money
Prompt service and value for money, would use again.
5 stars a excellent company would …
5 stars a excellent company would recommend to anyone.
Top Service will use again.
Great service
Goods arrived well packaged and on time, I would highly recommend this company.
Superb customer service
This company should be shown around the world as an example for how a good company is run. I purchased from Mike and then had a few personal problems. Instead of the usual "not my problem, sorry" you get from most, Mike was extremely sympathetic and did all he could to help. He went above and beyond to what you could even reasonably expect from a vendor. If only Mike ran every business, you would never have any problems buying on line!! I feel the negative reviews on here are down to mistakes or unreasonable behaviour on the part of the reviewer. I have no problem with purchasing again from Valuestores with absolute confidence in every aspect of an online transaction.

Reply from Valuestores
my order
my goods was delivered on time and exactly as described top marks to valuestores
Very very good
Very very good, exactly what I was looking for and delivery was very quick
LOVE JUST LOVE YOUR PRODUCT ....
The item worked great and was cheap ..but next time when asking for a review let me know what item you are asking about as I buy loads of stuff each week and cannot keep track of it all ..
GREAT PRODUCT VERY HAPPY ...HAVE A NICE DAY.
Value for money and best service form …
Value for money and best service form seller
Prompt delivery as stated
I changed my mind about an item I …
I changed my mind about an item I bought and, in line with their 30 day returns policy, they refunded my money quickly and without quibbling. Will definitely use them again.
Item did not arrive and the seller told …
Item did not arrive and the seller told me the address label dropped off. Then it did not come and the reason was waiting for the item to come back to them. The next month I got my money back. I would not trust this seller has come up with some odd excuses.

Reply from Valuestores
Suarview t.v. box
Excellent service, asked some questions about their product which they answered very quickly, ordered the product & it works perfectly. Thanks a lot.
Items purchased were delivered in 3 …
Items purchased were delivered in 3 days and were well packaged. Would definitely use again.
order TV
order tv on sunday night and it was deliverd on wednesday Excellent service
Absolutely a first class company 10 out …
Absolutely a first class company 10 out of 10
Item as expected and a very quick …
Item as expected and a very quick delivery
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