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VaporDNA Reviews 

16,186
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 361 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wide variety of available vaping items and the consistently affordable pricing across their catalog. Many consumers also point out the remarkably fast delivery times and note that support staff are friendly and helpful. However, some customers also noted frustrating problems with missing items in their packages or unfair return shipping fees for defective goods. A few other people mentioned that shipping could be quicker, and some experienced slow or unhelpful responses when trying to resolve order mistakes. Reviewers occasionally expressed disappointment regarding the lack of free shipping options for larger purchases.

What people talk about most

Product

Clients share positive opinions on product, frequently highlighting the huge selection, affordable prices,... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising super fast shipping and on-time... See more

Order

People report ambiguous experiences with order, as many reviewers highlight fast shipping times, accurate... See more

Price

Reviewers highlight positive aspects of price, frequently praising the extremely low and affordable costs... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting friendly staff and quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It seemed to take a lil longer to receive my most recent order, even though I ordered during the week and before 3 o'clock with express shipping. Otherwise.. we've had no quality issues, no damage... See more

Rated 4 out of 5 stars

Everything I ordered was delivered correctly. Good communication. Could be quicker on the shipping. Would be better if different shipping options were available and a lot of places offer free shipping... See more

Rated 4 out of 5 stars

Item was smaller than what I was expecting other than that the flavor was great no issue with shipping delivered on time will be buying from company again soon

Rated 5 out of 5 stars

I like ordering from here because there is such a large selection to choose from. I have trouble finding the tobacco & coffee flavors I love. I was glad when I discovered this business. I have never g... See more


Company details

  1. Electronic Cigarette Store
  2. also in
  3. Tobacco Shop
  4. Vaporizer Store

About VaporDNA

Written by the company

Welcome to VaporDNA.com! Founded in 2013, VaporDNA carries a HUGE selection of vape products at unbeatable prices. We will be your one stop shopping site for ALL your Disposable Vapes, Vape Juice, Vape Starter Kit, and Accessories needs. That is why we are your "Premium Online Vape Store!"

Why VaporDNA.com is your one stop Vape superstore:

  • We specialize in selling Disposable Vapes, Vape Starter Kits, Pod Systems, Mods, Vape Juice, and Accessories at the best deal possible.
  • We guarantee our products to be 100% authentic and fresh from the manufacture by giving you an industry leading 45 day return policy. (Please see our return policy for more detail)
  • We care about our customer, therefore we offer award-winning customer service. Our friendly and knowledgeable customer service team will answer any question you may have regarding our products and services.
  • We send out weekly newsletters to keep you up to date with the most current promotion we have so you can use the extra saving for something else.
  • ALL of our inventories are stored securely in our temperature controlled warehouse to ensure freshness.
  • Your privacy is our NO.1 priority. We never sell or share your personal information.

Our Missions:

  • Take care the customers to industry leading standards.
  • Provide the highest quality products possible.
  • Bring the best quality products at lowest possible prices.

We believe respect, trust, and sincerity are three most important factors that drive us successful. Come and shop with VaporDNA at VaporDNA.com. You will not be disappointed.

Shop online at: VaporDNA.com for the best selection from top tier brands like Geek Bar, Foger, and GeekVape.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

16K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.3

All reviews

(16,186)

374 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love VaporDNA!

I love VaporDNA!! They have very fast shipping. I never have to worry about not receiving my order so this is the one website I trust. And I love how when I’m adding items to my cart, I always get a text from someone asking me if there’s anything they can do to help. And they also give me a discount code. They have a very good selection of e-liquids and the latest hardware. I will definitely keep ordering from them.

July 27, 2026
Rated 3 out of 5 stars

I had a whole pack of coils missing out…

I had a whole pack of coils missing out of my order.

July 27, 2026
VaporDNA logo

Reply from VaporDNA

We are very sorry to hear about this issue. I do see that customer service is currently working with you to resolve this issue. We hope to have this taken care of for you as soon as possible.

Rated 1 out of 5 stars

I’ve had 2 issues on 2 separate orders

I’ve had 2 issues on 2 separate orders. On the first order, I received a defective vape, reached out and I go NO response.
On another order, I ordered 4 packs of 3% Juuls but received 5% instead. I’ve left a review on my first order and got absolutely no response, so I doubt I will get any response from them regarding their second mistake. It costs a lot of money for them to not fix THEIR mistake. Extremely bad customer service.

July 23, 2026
Unprompted review
VaporDNA logo

Reply from VaporDNA

Hello, we are sorry to hear about these issues. Unfortunately, not enough information is provided with this review to pass along to customer service. Please make sure you are using our contact page or email us at team@vapordna.com. We will be assisting you with this issue as soon as possible.

Rated 5 out of 5 stars

Fast shipping

Fast shipping, great prices & product selection. I do wish with certain spending requirements free shipping was offered.

July 25, 2026
Rated 5 out of 5 stars

Great

Always fast delivery and great products and price

July 25, 2026
Rated 5 out of 5 stars

Hi I just wanted to thank the vapordna…

Hi I just wanted to thank the vapordna team for providing a great service.I usually order twice a month and there great they put my orders together fast and get them shipped out quickly. I did recently have a minor issue where they ran out of one of my flavor choices . Alicia o responded to my e mail and quickly resolved the problem. She has great customer service skills she turned a minor problem into a totally satisfied customer. Thanks again Alicia . I appreciate your dedication to keep a good customer happy . And thank you vapor dna for providing so many good products backed by great service. I’ll keep coming back .

July 31, 2026
Unprompted review

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