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VaporDNA Reviews 

16,133
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Considering 321 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptionally fast delivery times and the wonderful product selection available. Many people also love the affordable prices and appreciate the helpful support team whenever they need assistance. Buyers find the ordering process very simple and consistently receive their packages in perfect condition. Some reviewers were not happy with occasional issues regarding missing items or incorrect orders. A few customers experienced poor customer service and felt unsupported when trying to resolve these mistakes. Others mentioned that shipping options could be improved since extra fees feel expensive sometimes.

What people talk about most

Product

People report positive experiences with product, highlighting the great selection and affordable prices.... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently noting that orders arrive quickly and... See more

Order

Reviewers mention positive feedback about order fulfillment, noting that items arrive accurately and quickly.... See more

Price

Customers consistently note positive experiences with price, highlighting that the costs are much lower than... See more

Customer service

Clients share positive opinions on customer service, highlighting helpful and friendly support. Reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Everything I ordered was delivered correctly. Good communication. Could be quicker on the shipping. Would be better if different shipping options were available and a lot of places offer free shipping... See more

Rated 4 out of 5 stars

It seemed to take a lil longer to receive my most recent order, even though I ordered during the week and before 3 o'clock with express shipping. Otherwise.. we've had no quality issues, no damage... See more

Rated 5 out of 5 stars

I love VaporDNA!! They have very fast shipping. I never have to worry about not receiving my order so this is the one website I trust. And I love how when I’m adding items to my cart, I always get a t... See more

Rated 5 out of 5 stars

Phenomenal customer service and prices , even if there are issues DNA staff makes sure you’re satisfied with the purchase. I can’t see myself ever going to a competitor - in my eyes they don’t even ha... See more


Company details

  1. #17 of 26 best companies in Electronic Cigarette Store
  2. #19 of 31 best companies in Tobacco Shop
  3. #23 of 35 best companies in Vaporizer Store

About VaporDNA

Written by the company

Welcome to VaporDNA.com! Founded in 2013, VaporDNA carries a HUGE selection of vape products at unbeatable prices. We will be your one stop shopping site for ALL your Disposable Vapes, Vape Juice, Vape Starter Kit, and Accessories needs. That is why we are your "Premium Online Vape Store!"

Why VaporDNA.com is your one stop Vape superstore:

  • We specialize in selling Disposable Vapes, Vape Starter Kits, Pod Systems, Mods, Vape Juice, and Accessories at the best deal possible.
  • We guarantee our products to be 100% authentic and fresh from the manufacture by giving you an industry leading 45 day return policy. (Please see our return policy for more detail)
  • We care about our customer, therefore we offer award-winning customer service. Our friendly and knowledgeable customer service team will answer any question you may have regarding our products and services.
  • We send out weekly newsletters to keep you up to date with the most current promotion we have so you can use the extra saving for something else.
  • ALL of our inventories are stored securely in our temperature controlled warehouse to ensure freshness.
  • Your privacy is our NO.1 priority. We never sell or share your personal information.

Our Missions:

  • Take care the customers to industry leading standards.
  • Provide the highest quality products possible.
  • Bring the best quality products at lowest possible prices.

We believe respect, trust, and sincerity are three most important factors that drive us successful. Come and shop with VaporDNA at VaporDNA.com. You will not be disappointed.

Shop online at: VaporDNA.com for the best selection from top tier brands like Geek Bar, Foger, and GeekVape.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

16K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 39% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(16,133)

325 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered yesterday and they did not…

I ordered yesterday and they did not send me a confirmation number or an order number and they charged my account. When I try to access my account, it takes me to a page that says there was a problem with loading this page. Please try again. I’m scared that I just lost $100.

July 8, 2026
Unprompted review
VaporDNA logo

Reply from VaporDNA

I am sorry for any concern this had caused. I do see that the confirmation email had failed to send originally. I have resent this for you now. It may go to your spam or promotions folders. For assistance with the page not loading, please email us at team@vapordna.com for further assistance. Otherwise, clearing your cookies may correct this issue.

Rated 5 out of 5 stars

Great selection

Great selection, trustworthy shopping experience and quick delivery. Honest review, Vapor DNA is usually my first stop for all my vape stuff.

June 24, 2026
Rated 1 out of 5 stars

It never came

It never came. All my other orders came but not this one. Over 200 bucks gone and money these days is harder to get

June 24, 2026
VaporDNA logo

Reply from VaporDNA

Hello, We are sorry to hear about this issue. I do see that we replied to your email on the 29th but have not heard back from you. Please contact us again for further assistance.

Rated 5 out of 5 stars

EXCEPTIONAL CUSTOMER SERVICE. Thank you Emily

Your prices are awesome.
And you have a young lady Emily in customer service who's amazing.
Super knowledgeable super friendly
I had some minor problems she texted me on her own time a few days later just make sure I was all set with my orders I thought that was amazing.

June 24, 2026

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