Der Shop ist soweit gut aufgebaut und sehr übersichtlich gestaltet. Der Service ist auch sehr hilfsbereit falls es mal Probleme gibt. Der letzte Einkauf gestaltete sich ein wenig kompliziert was die... See more
Company replied
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Review summary
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Reviews shaping this summary
This is a great mini device, very élégant, efficient and easy tu use. I am a big fan of the PAX brand and it's my 5th PAX vapo since I discovered the system. Also the teams are great and helpful whe... See more
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Customer Service ist very helpful and they ship fast as well. Had to replace a device for a second time while still having warranty, and it all went well even though they stopped selling devices from... See more
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I ordered two Vaporizers but only received one in the mail. They were expensive, worth 400€. When I reached out to Customer Service they immediately refunded me even though I didn’t have the pac... See more
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Company details
Written by the company
With most vaporizers having to be imported from the US, VapoShop started out in 2008 as the first online store in Europe to specialize in high quality vaporizers. We're proud to fulfill a leading role in the vaporizer landscape and carry only vaporizers that meet our strict quality standards.
VapoShop - Simply Vaporizers
Written by the company
- Europe's first specialized vaporizer store
- VapoShop started out in 2008 with the mission to provide vaporizer enthusiasts throughout Europe with high quality vaporizers at excellent (and fast!) service. Our product offering, as well as the technology of vaporizers has changed quite a bit since we started, but our goal has remained the same. Your feedback help us improve our service, so please take a minute to leave a review.
- Fast and secure shipping
- Shipping from The Netherlands, which is known as a fast shipping hub, orders to virtually all European countries arrive extremely fast. All products on our website are shipped directly from our own warehouse. Packages are insured and shipped with discreet, plain packaging.
- Authorized reseller
- We are an authorized reseller for all major brands, ensuring you always receive the latest version of a vaporizer, backed by our own warranty as well as that of the manufacturer. Unlike some others in this field, we choose not to carry knock-offs or grey import vaporizers!
- Expert advice
- As great fans and advocates of vaporization, we know our vaporizers and are happy to help you find the vaporizer that best suits your needs, and will gladly answer any questions you have before, during or after your purchase.
Contact info
4.3
Excellent
9K reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Haven’t received anything…
Haven’t received anything, and you’re sending me an email, to let you know how it’s going ?
So Far Slow
Hopefully it will turn up eventually
July 7, 2025
Reply from VapoShop
Hi Mark,
Thanks for your feedback, and we're really sorry to hear about the frustration so far. We completely understand how disappointing it is when you're left wondering where your order is.
Just to clarify, your order was placed on the evening of July 6th and shipped out first thing the next morning (July 7th at 10:00 AM). According to the tracking info, UPS attempted delivery on the 8th and, without success, so they redirected the parcel to a nearby pickup point for your convenience.
Your order is now ready for collection at the following location:
FOODLOVERS SPARTAAN, 408 Jan van Galenstraat, Amsterdam, 1061AZ.
We sent an email on the 8th with the delivery update, but it's possible it got overlooked or ended up in spam—sorry if that caused confusion!
If you need help collecting the parcel or have any other concerns, our support team is just a message away and happy to assist. We really appreciate your patience and hope your experience turns around from here.
Warm regards,
The VapoShop Team
Reply from VapoShop
We appreciate your feedback, but to clarify: while an order was placed, no payment was ever received on our end, and we have not been contacted about this issue prior to your public review.
If you believe this is in error, we urge you to reach out to our customer support team so we can investigate and assist you properly. We're committed to resolving genuine concerns, but we can only do so if we're given the opportunity.🍃
Reply from VapoShop
Thank you for your kind words and trust in us. We're committed to delivering both quality products and a reliable experience, it's great to know that came through. We truly appreciate your support! ✨🍃
Reply from VapoShop
Thank you for sharing your feedback. We're glad to hear you're happy with your purchase. We hope you enjoy it! 😊🍀
PAX Plus (kit)
The NORML France association (of which I am a member: ) cites (among others) the PAX vaporizer store and brand. For many years I wanted to invest, I was looking for a versatile vaporizer to stop adding tobacco which is completely harmful and destructive to the taste... Super satisfied, I highly recommend 👍
June 25, 2025
Reply from VapoShop
Thank you for taking the time to share your thoughtful review! We’re thrilled to hear that choosing a versatile vaporizer like PAX has been such a rewarding experience for you. Wishing you many years of enjoyment ahead! 🌿🙌
Fast shipping good offers
June 23, 2025
Reply from VapoShop
We're thrilled to hear you enjoyed our super pricing and fast shipping. Your satisfaction is our top priority! 🌟😊
The shop is fantastic!
The shop is fantastic and generally has competitive prices. I am unsure of the DynaVap I ordered, it arrived fine but not sure it is a clear alternative to electric vapes. Highly recommend the Vaposhop.
June 24, 2025
Reply from VapoShop
We really appreciate your kind recommendation—it’s great to hear the shop and pricing stood out for you. We’re here if you have any questions or need support with your new device. 🌿💨
Excellent experience
All's good! Fast and reliable service and the vaporiser is excellent. Excellent price too! I will definitely use it again!,
June 16, 2025
Reply from VapoShop
We are glad to hear everything hit the mark—looking forward to next time! 😄🌿
Reply from VapoShop
Thank you for your kind words. We're thrilled to hear everything was perfect and that it arrived ahead of schedule—just how we like it! 🚚💨
Reply from VapoShop
Thank you so much for your feedback! We're glad everything went fine and hope to welcome you again soon. 😊🌿
Reply from VapoShop
We're glad to hear the journey was seamless from start to finish!😊🧩
Ordered on the 15th delivered on 18th.
Ordered on the 15th delivered on 18th.
Everything was OK
June 16, 2025
Reply from VapoShop
We are happy to hear everything arrived just right and on time. Enjoy your purchase! 🚚🌿
Reply from VapoShop
Thank you for your review! Wonderful to know everything arrived just right!📦🍃
Reply from VapoShop
Great to hear your order arrived quickly and just as expected! A smooth delivery makes all the difference. Enjoy your purchase! 🔥😃
item does not work, it neither heats contents installed nor produces vapour.
there seems to be no response regarding the unserviceability of this crafty plus or to my request to return the item and receive a refund
June 10, 2025
Reply from VapoShop
Thank you for your feedback. We received your ticket yesterday and want to assure you that it is currently being reviewed.
Please note that our agents are unavailable on weekends as they enjoy their well-deserved time off. We will provide a response promptly. Thank you for your patience.🍃
Everything fine
June 10, 2025
Reply from VapoShop
Great to hear everything went smoothly! We appreciate your support and look forward to serving you again. 🚀🔥
5 stars for me is when nothing went…
5 stars for me is when nothing went wrong during the ordering and buying process. Nothing went wrong thank you for your help.
Jetzt bin ich dower high. 👌🍃
June 3, 2025
Reply from VapoShop
Thank you for the great review. We are happy to hear everything went as it should. Happy vaping! 🌿💨
Stop using UPS as its been saying on…
Stop using UPS as its been saying on the way for 4 days now and still it's not been delivered. I know it's not your fault but if you could chase it up I would be grateful as I need the product for a present.
June 3, 2025
Reply from VapoShop
We understand how disappointing this delay must be and truly regret the inconvenience it has caused. While the shipment is still in transit, we have already contacted UPS to follow up and will continue to monitor its progress.
In the meantime, our support team is ready to assist—please reach out to them, and they'll help ensure your delivery is sorted as quickly as possible. We truly appreciate your patience and are doing everything we can to get this resolved for you! 🚚💨
Reply from VapoShop
Glad to hear you found exactly what you were looking for. Enjoy your new purchase! 😃🔥
Good value for miney
Timely delivery, excellent price . They answered propmtly to all my mais
May 28, 2025
Reply from VapoShop
We appreciate your kind words! So happy to hear you had a great experience. 😊🌿
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