Ordered, been ten days and it hasn’t been sent out, no replies to emails or no one answered the phone, had to go through my bank to get this refunded, this has gone downhill
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Still haven’t received my order that’s now only 6 days late however. NO reply to emails. Phone goes un answered. They have no Instagram nor Facebook anymore, X was last updated in April! I had a di... See more
Order stated 1-2 working days and the items were only sent out 4-5 workings days. Email was sent to customer services to see when they will be arriving and no response. At least I did get my items b... See more
What a superstar. Ordered picked up by DPD, DPD messed up on tracking 4 days later DPD stating "haven't received parcel" messaged vapour vape on messenger and they resent.Two parcels arrived today, so... See more
1.8
Poor
67 reviews
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Geekvape Obelisk faulty screen
Purchased a geekvape obelisk in February of this year 23/2/23..didn’t open it till early may,started using it for couple of weeks…the screen went blank…forever!because of their useless 30day returns policy they won’t replace the mod,my fault I suppose,I should have used it straight away so it would be replaceable,oh well
May 25, 2023
Unprompted review
I cannot rate these guys enough
I cannot rate these guys enough, I have never had customer service like this. Really top-notch and will now only buy vape products from them! Thanks so much!
April 25, 2023
Unprompted review
WOULD RATE NOTHING IF I COULD
WOULD RATE NOTHING IF I COULD, cancelled my order with no notice for no reason won’t reply to any messages AVOID AVOID AVOID
WOULDNT SHOP HERE AGAIN EVEN IF I WAS DESPERATE
April 24, 2023
Unprompted review
What a superstar
What a superstar. Ordered picked up by DPD, DPD messed up on tracking 4 days later DPD stating "haven't received parcel" messaged vapour vape on messenger and they resent.Two parcels arrived today, so refunded for one, but what a great customer service :)
March 6, 2023
Unprompted review
Made 1st order with a bit hesitation of…
Made 1st order with a bit hesitation of hesitation, everything came through as should delivery and product, Made a second order on a Friday expected delivery Monday, turnt up Saturday morning. Really impressed 👏
December 10, 2022
Unprompted review
Love vapour vape
Love vapour vape. My go to shop for vape juice. Always a speedy delivery, dispatched that day if ordered in time and received the next. Double/triple bagged. If there's no stock of an item Ash will give you a call and arrange alternative/refund. A refund didn't go through on one item that was out of stock, chucked enough nic juice in the next delivery FOC. Ace small outfit company with personal touch
November 11, 2022
Unprompted review
Superb customer service
This vendor has fast delivery and great customer service. I received the wrong pod size for part of my order, so emailed customer service and got a response from Ashley who apologised and sent out the correct pods, which I received the next day. I highly recommend this seller of vape products
September 2, 2022
Unprompted review
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