Velox Insurance Reviews 198

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Today Adelaida Alvear was amazing helping me renu my insurance policy! She got into that system and found me a great policy. I've never work with an insurance agent that was more informative an... See more

Rated 5 out of 5 stars

I was working with Yadira at Velox. My company provides finance brokerage for equipment sales, and Yadira was fantastic. So fast and responsive. She also thought of any problems/questions that may com... See more

Company replied

Rated 5 out of 5 stars

This auto insurance company has always been great. The customer service is impeccable. I’ve never had any problems anytime I’ve called. They’ve always answered. They’ve always given me the right answe... See more

Rated 5 out of 5 stars

I have been looking for a different insurance carrier for my 2007 Ford F-150. Someone suggested Velox auto insurance, so I gave them a call. I was so impressed and elated to find such professiona... See more

Company details

  1. Auto Insurance Agency
  2. Commercial Insurance Company
  3. Home Insurance Agency
  4. Insurance Agency
  5. Personal Insurance Company
  6. Renter's Insurance Agency

Written by the company

Velox® Insurance is one of the Southeast’s premier insurance agencies providing quality, affordable insurance coverage. In addition to providing affordable auto insurance, we also save your money by providing affordable insurance options on your home, motorcycle, professional liability, rental, business owners insurance policy, commercial and builders risk insurance.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

198 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Really nice

Really took time to answer all of my questions and get my quote correct

January 2, 2023
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Reply from Velox Insurance

Thank you for telling us of your experience with Velox. We love to know that you receive the best service and the best rate.

Rated 5 out of 5 stars

Fast & easy insurance policy with great…

Fast & easy insurance policy with great coverage. I went from paying 585$ a month for car insurance to 178$ a month. Start pocketing your money with Velox. You won’t look back

December 23, 2022
Unprompted review
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Reply from Velox Insurance

Hello Kae, thank you so much for your 5-star review! We're so glad you found the best price with Velox. We really appreciate you as a customer and we're here for you anytime!

Rated 5 out of 5 stars

Great customer service

Great customer service and the rates were very reasonable. I would definitely use them again

December 17, 2022
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Reply from Velox Insurance

Hello Christopher, thank you so much for your 5-star review! We're so glad you found the best price with Velox.

Rated 5 out of 5 stars

Good service

Quick coverage

December 18, 2022
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Reply from Velox Insurance

Hello Nakisha, thank you for your positive review. In Velox we work hard to provide you with the best service and rate for your car insurance. Have a nice day!

Rated 5 out of 5 stars

My experience with this company was…

My experience with this company was quick, understandable, and affordable!

December 19, 2022
Unprompted review
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Reply from Velox Insurance

Hi Tremayne, thank you for letting us know of your positive experience with Velox. We looks forward to see you soon!

Rated 5 out of 5 stars

Great rate insurance

December 15, 2022
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Reply from Velox Insurance

Thank you for your positive review, Nadajah. In Velox we work to provide you the best rate for your insurance. Have a wonderful day!

Rated 1 out of 5 stars
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Reply from Velox Insurance

We checked with the tag office and the policy shows active. The vehicle registration is what is showing inactive. We are happy to help if you need additional assistance. Again, you policy has been active since you purchased it.

Rated 5 out of 5 stars

Super Easy

How fast it was for me to get the insurance

December 8, 2022
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Reply from Velox Insurance

Thank you for your feedback. We're happy to know that you've had a great experience with us and look forward to your next visit. Velox appreciates you!

Rated 5 out of 5 stars

What made my experience great

What mademy experience great, was the process was straight forward and simple. The price was reasonable, and I didn’t feel as if I was being taken advantage of by Velox.

December 7, 2022
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Reply from Velox Insurance

Hello LaShan, thank you for taking the time to let us know of your experience with Velox. We appreciate you, and we look forward to see you soon!

Rated 5 out of 5 stars

Great Customer Service

He was kind, thorough, and professional.

November 22, 2022
Unprompted review
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Reply from Velox Insurance

Hello Gale, thank you for taking the time to let us know of your positive experience with Velox. We appreciate you, and we look forward to see you soon!

Rated 5 out of 5 stars

Process was very quick and easy online…

Process was very quick and easy online and most of all the price was great!

November 19, 2022
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Reply from Velox Insurance

Hi, thank you for taking the time to let us know of your positive experience with Velox. We love to know you found the best price for your car insurance! Have a nice day!

Rated 5 out of 5 stars

The fastest and cheapest service…

The fastest and cheapest service provider their the best!

November 20, 2022
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Reply from Velox Insurance

Hello, thank you for the positive review. We're happy that you found the best service with Velox! Have a wonderful day!

Rated 5 out of 5 stars

Quick quote and and saved me a lot of…

Quick quote and and saved me a lot of money for the same coverage

November 16, 2022
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Reply from Velox Insurance

Hello A. thank you for letting us know about your positive experience with Velox. We love to know you found the best rate for your car insurance. Have a nice day!

Rated 5 out of 5 stars

My experience was fast and easy

My experience was fast and easy. The website is manageable and very comprehensive.

November 14, 2022
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Reply from Velox Insurance

Hello, thank you for taking the time to let us know about your positive experience with us, Velox. We are here for you anytime!

Rated 5 out of 5 stars

very helpful

very helpful, alot better than other major companies

November 2, 2022
Unprompted review
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Reply from Velox Insurance

Hello Jay, thank you for taking the time to let us know about your experience with Velox. Thank you for your time with us and have a nice day!

Rated 5 out of 5 stars

My husband and I purchased a new…

My husband and I purchased a new vehicle. Which seems to have become our yearly tradition 😂!! Contacting Bobby is part of our new ritual! He is so AWESOME!! Just as always, he was incredibly helpful, fast and found the most affordable policy for us! He is ALWAYS such a pleasure to work with and saves us tons of money! We will continue to be with Velox as long as they have Bobby around!! Thank you for always being so amazing Bobby! Keep up the good work! 👍

October 26, 2022
Unprompted review
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Reply from Velox Insurance

Hello Mallory, thank you for taking the time to let us know about your experience with Velox. We love to know that the agent Bobby has been of awesome through all those years!! Thank you for being with Velox and have a nice day!

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