Venn Group Reviews 

131
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and recruitment consultants for being exceptionally supportive, friendly, approachable, and genuinely dedicated throughout the entire hiring journey. People also appreciate the clear communication, regular check-ins, smooth onboarding processes, and prompt responses regarding timesheets, payroll, and exciting new job opportunities. Some reviewers were not happy with certain interactions, mentioning unprofessional behavior, a lack of proper support, and disappointing communication from specific agents. A few consumers felt that support eventually dropped off and experienced frustrating issues when trying to get timely updates on their applications.

What people talk about most

Staff

People report positive experiences with staff, highlighting helpful and professional recruitment agents.... See more

Customer service

Users describe positive interactions with customer_service, expressing appreciation for the continuous... See more

Service

Clients share positive opinions on service, highlighting exceptional support throughout job placement,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting professional support and... See more

Customer communications

Reviewers highlight positive aspects of contact, expressing appreciation for the responsive and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Since working with Venn Group I’ve been supported throughout my time with them. I get regular check ins to make sure all is going well on my contracts and I am always kept up to date with feedback on... See more

Company replied

Rated 5 out of 5 stars

Overall a good experience working with Venn Group. Pippa was helpful, approachable and friendly. She gave gentle reminders of timesheet approval and was available for a chat if needed. When I was a... See more

Company replied

Rated 5 out of 5 stars

I had Nathan Welch as my contact at Venn. Couldn't ask for a better handler. Always helpful and did what he could to make sure that everything went smoothly. Excellent candidate handler. Venn made the... See more

Company replied

Rated 5 out of 5 stars

This is the first time I've worked for Venn Group! I've been working at Dundee docks for Graham's Construction since mid April '26 and due to finish towards the end of June '26! I've really enjoyed th... See more

Company replied


Company details

  1. Recruitment Service
  2. Executive Search Firm

Written by the company

At Venn Group, we make recruitment personal - it’s more than just a job. Collaboration is at the heart of everything we do. We listen carefully, communicate clearly, and work closely with our candidates, clients and each other to achieve excellent results. We take pride in providing the right solution every time, whether you need a short-term appointment, an interim role, a new position, or a fully deployed project team. Our commitment is to deliver dependable, effective and tailored recruitment solutions you can rely on. Specialising in Technology, Legal, Engineering, Corporate and Financial, our 25+ years of experience mean you’ll be working with consultants and teams who really understand your industry. Our solutions include: Contract Recruitment - Agile solutions for your workforce needs Whether you're managing demand spikes, covering absences, or bridging capacity /skills gaps, we deliver experienced professionals through: Interim | Temporary | Fixed-Term | Locum Contracts Statement of Works (SoW) - Project Delivery solutions We simplify access to consultancy services and project resources via our network of specialist suppliers and SMEs; managing every stage from planning to delivery. Whether you are looking to procure individual specialists or build entire project delivery teams we ensure results, efficiency, and cost control Permanent Recruitment - Building strong teams with long-term impact We connect you with diverse and high-quality talent, supporting your growth with candidates who thrive within your culture and goals. Executive Search -Targeted leadership recruitment that aligns with your vision We take the time to understand your strategy and culture, delivering retained search campaigns that secure transformational results for your business.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

131 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(131)

109 reviews in the last 12 months

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Rated 5 out of 5 stars

My experience with the company was…

My experience with the company was excellent from start to finish. The consultants were friendly, knowledgeable, and quick to respond to any questions I had. Within a short time, they connected me with a role that aligned perfectly with my background and aspirations. I’m truly grateful for their support and professionalism.

December 3, 2025
Unprompted review
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Rated 1 out of 5 stars

Horrendous experience with a…

Horrendous experience with a disingenuous recruitment agent. Avoid!

November 19, 2025
Unprompted review
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Reply from Venn Group

Dear Holly,

Thank you for sharing your feedback. I’m very sorry for the frustration and disappointment you experienced.

Our priority is always to support candidates professionally and transparently, and I am disappointed you felt the experience did not reflect the standard we strive to deliver. I will review what happened to ensure we continue improving our communication and support.

If you would like to discuss your experience further, please feel free to get in touch with me directly.

Kind regards
Elly Hanna
Head of Communications & Engagement

Rated 5 out of 5 stars

Great company

Great company. Give Lewis a raise he's awesome

November 17, 2025
Unprompted review
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Reply from Venn Group

Dear Elliot, Thank you for your 5 star review and recommendation. I will be sure to pass your praise on to Lewis and his line manager!
Kind regards
Elly Hanna
Head of Communications & Engagement

Rated 5 out of 5 stars

Venn Group have helped me secure…

Venn Group have helped me secure contract work for 15-years, and continue to be a lifeline in helping me secure future employment in London.

November 10, 2025
Unprompted review
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Reply from Venn Group

Dear Grant,
Thank you for taking the time to share your feedback and for partnering with us. We truly appreciate your trust and support. It is dedicated candidates like you who have played a vital role in our continued success and growth. As we look ahead to celebrating 25 years of excellence in 2026, we are grateful for the relationships that have made this milestone possible. Thank you once for being part of our journey.
Kind regards
Elly Hanna
Head of Engagement & Communications

Rated 5 out of 5 stars

Supportive, friendly, professional and care

I had a good experience with Venn Group. James Croix is extremely professional, friendly, and genuinely supportive throughout the process. James kept me informed at every stage, provided valuable guidance on payroll, weekly timesheet approvals throughout my tenure and kept me uptodate on client next steps. It’s clear they truly care about their candidates and work hard to find the right opportunities. I’m happy with the service and would highly recommend Venn especially James to anyone looking for reliable and dedicated recruitment support.

October 30, 2025
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Reply from Venn Group

Dear Praveen,

Thank you so much for your wonderful review. James will be thrilled to know his professionalism, support, and clear communication made a meaningful difference throughout your process with us.

We always strive to ensure our candidates feel informed, valued and placed into roles that are the right fit, so your feedback means a lot.

I wish you continued success in your role, and thank you for choosing Venn Group as your recruitment partner.

Kind regards

Elly Hanna
Head of External Communication & Engagement

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Rated 5 out of 5 stars

Great experience working with The Venn Group

I had a fantastic experience working with Tim Goggin at The Venn Group in relation to my new role. From the very beginning, his communication was clear, professional and supportive. He took the time to understand my career goals and provided excellent coaching to help me prepare for each stage of the recruitment process.

What I appreciated most was the time that both Tim and Harvey took to do a mock interview with me which I found really helpful as I’d been out of work for over 2 years and this prepared me to engage well at the real interview. Tim continually kept me updated on the progress of my application - I always knew where things stood and what to expect next. His guidance and encouragement made a real difference, and I felt genuinely supported every step of the way. Many thanks to Tim, Harvey and Rebecca.

October 17, 2025
Unprompted review
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Reply from Venn Group

Dear Atinuke,

Thank you for your 5 star review. I'm delighted to hear about your positive experience working with Tim, Harvey, and Rebecca and will pass your kind words on to them. It’s great to know that their communication, support, and preparation helped you feel confident throughout the process. Thank you for choosing us as your recruitment partner and wish you every success in your new role.

Kind regards

Elly Hanna
Head of External Communications & Engagement

Rated 5 out of 5 stars

Great agency with great Staff

Great agency with great Staff. Pippa was especially helpful in helping me secure my new role

October 14, 2025
Unprompted review
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Reply from Venn Group

Dear Chris,
Thank you so much for your 5 star review and congratulations on your new role! I will pass on your praise to the team and of course Pippa.

Thanks again and we look forward to working with you long into the future.

Kind regards

Elly Hanna
Head of External Communications & Engagement

Rated 5 out of 5 stars

Excellent service and support from Venn Group

My experience with Venn Group has been outstanding from start to finish. The team of Myles (Pippa and Megan) I dealt with were professional, friendly, and genuinely interested in helping me find the right role. They took the time to understand my skills and what I was looking for, and matched me with opportunities that suited me perfectly.

Communication was always prompt and clear — I felt supported at every stage of the process, and they were always available to answer my questions. What really stood out was their personal approach and dedication, which made the whole experience smooth and stress-free.

Thanks to their efforts, I’ve now secured a position that I’m really pleased with. I wouldn’t hesitate to recommend Venn Group to anyone looking for a reliable and trustworthy recruitment agency.

September 15, 2025
Unprompted review
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Reply from Venn Group

Dear Richárd,

Thank you so much for your 5 star review. We’re delighted to hear that you had such a positive experience with Venn Group and that Myles, Pippa, and Megan were able to support you throughout the process.

Our team takes great pride in getting to know each candidate so it’s wonderful to hear that you felt supported, informed, and that the process was smooth from start to finish.

Congratulations on securing your new role, we wish you every success and look forward to working with you long into the future.

Thank you again for taking the time to write this review and for recommending Venn Group.

Kind regards

Elly Hanna
Head of Communications & Engagement

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Rated 5 out of 5 stars

My next assignment with Venn Group

The Recruitment consultant is very knowledgeable about the job role I applied and helpful through out the process.

August 21, 2025
Unprompted review
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Reply from Venn Group

Dear Mr Sampathge,

Thank you for your five star review. I am happy to hear you felt supported throughout your recruitment process and we look forward to working with you long into the the future.

Kind regards

Elly Hanna
Head of Communications

Rated 5 out of 5 stars

A great company

A great company, they have a focused approach to employment engagement with candidates that is orientated around suitability not commissions. A refreshing approach. Definitely would recommend to both employers and to candidates.

July 28, 2025
Unprompted review
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Reply from Venn Group

Dear Graham,

Thank you for your 5* review, we really appreciate you taking the time to recommend our service. Our aim is always to build lasting relationships founded on trust and open communication, and we look forward to working with you for many years to come.

Thanks again,

Elly Hanna
Head of Communications

Rated 1 out of 5 stars

Don't recommend

Don't recommend, sick of them calling you for a role, even then mess it up when it comes to who contacts you for thr same role from their recruitment consultants,then only for you to send your cv -get you excited about being considered, then nothing! Happens everytime, been over 3 roles only to get told after chasing/checking in that the "job is on hold,sorry". Unreliable. Don't know where they getting some job roles from that this happes so often with them.will ignore their job propersittions from now on.my old manager blocked them as they kept calling to enquire about any new role to work with them as agency, make you wonder why,she can smell chaos from a mile.

July 1, 2025
Unprompted review
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Reply from Venn Group

Dear Bubba Bubs,

Thank you for taking the time to share your feedback. I’m sorry to hear about your negative experience and can appreciate how disappointing it must have been to feel let down after being approached for multiple roles.

At Venn Group, we strive to provide a professional and consistent service to every candidate we work with. It’s clear from your comments that this hasn’t been your experience.

Unfortunately, without knowing your name or the specific details of the roles you mentioned, I’m unable to properly investigate what happened in your case. If you would feel comfortable doing so, please reach out to me at ehanna@venngroup.com. I would appreciate the chance to understand more and review our service.

Thank you again.
Kind regards

Elly Hanna
Head of Communications & Engagement

Rated 5 out of 5 stars

Great experience with Venn Group

Great experience with Venn Group. The team is friendly, professional, and truly dedicated to finding the right roles. I’ve worked in both Housing and NHS positions through them.

Shout out to Sammy — calm, poised, and really knows her stuff. She was very helpful in offering constructive feedback when I was preparing for an interview. I remember giving her an example, and she advised me on how to turn it into a positive! 😊 She’s genuinely supportive throughout the process. Highly recommend!

May 30, 2025
Unprompted review
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Reply from Venn Group

Dear Patrice,

Thank you so much for taking the time to share your experience with Venn Group. I’m thrilled to hear that you've had such a positive journey working with our teams across both Housing and NHS roles.

I’m pleased to hear that Sammy made such a meaningful impact during your interview preparation, and I will ensure she gets recognition for her excellent services levels.
Your review is greatly appreciated, and your recommendation means a lot to us. We look forward to continuing to support you in your career and wish you all the best in your current role.

Kind regards

Elly Hanna
Head of Communications & Engagement

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Rated 5 out of 5 stars

Best recruiter I've worked with…

The support I have received by both Johnny Shaw and Dan Tyler has been second to none. Never, in my 30 years of IT consulting have I had such fantastic support. Their communication has been second to none, a complete delight to work with. Clear, simple, efficient, communicative. Exactly what you need.

July 10, 2025
Unprompted review
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Reply from Venn Group

Dear Carolyn

Thank you so much for your kind words and taking the time to write this review.

I am thrilled to hear that your experience with Johnny Shaw and Dan Tyler has set a new standard after 30 years in IT consulting - that means a great deal to us. Providing clear, efficient, and reliable support is exactly what we strive for, and it’s incredibly rewarding to know that came through in your interactions. I’ll be sure to pass along your kind words to Johnny and Dan.

Thanks again and we look forward to working with you long into the future.

Kind regards

Elly Hanna
Head of Communications & Engagement

Rated 5 out of 5 stars

I had an exceptional experience with…

I had an exceptional experience with The Venn Group. Sophie and Gianluca were absolutely brilliant in handling my placement. They were professional, responsive, and genuinely cared about my needs. Within just a few days of sending my CV, they secured a placement for me, which was incredibly efficient. They also followed up regularly to ensure I was settling in and everything was going smoothly. I highly recommend The Venn Group for their outstanding service and dedication to their clients. Thank you, Sophie and Gianluca, for making the process so seamless!

July 3, 2025
Unprompted review
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Reply from Venn Group

Dear Asif,

Thank you so much for your kind words and for taking the time to share your experience with us.

We’re delighted to hear that Sophie and Gianluca provided you with such a positive and seamless experience. It’s wonderful to know that their responsiveness and commitment made a real difference in your placement journey.

Your recommendation means a great deal to us. We’re so pleased we could help you take this next step and will continue to be here to support you throughout your assignment and beyond.

Wishing you continued success in your new role, and thank you again for choosing Venn Group.

Kind regards

Elly Hanna
Head of Communications & Engagement

Rated 5 out of 5 stars

Recently come off a job for Venn only a…

Recently come off a job for Venn only a weeks work but couldn’t complain at the effort from Finn walker. Never had someone with so much passion and drive to get someone into work, he’s a real credit to your team. Cause of him I’d definitely work for Venn again, stayed in contact through out and got situations resolved very quick, spot on bloke and agency

June 23, 2025
Unprompted review
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Reply from Venn Group

Dear Ben,

Thank you so much for your kind words and for taking the time to leave a review. We're really pleased to hear that you had a positive experience working with Finn Walker — he is a valued member of our team, and your feedback reflects the dedication and passion he brings to his role every day.

We look forward to working with you again in the future, and if there's anything you ever need, don't hesitate to get in touch.

Kind regards

Elly Hanna
Head of External Communications

Rated 5 out of 5 stars

Professional

Gianluca and the team made securing a Locum role very straight forward
Regular phone and email contact
Would definitely recommend

June 6, 2025
Unprompted review
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Reply from Venn Group

Dear Milly,
Thank you for taking the time to share your positive experience. We're delighted to hear that Gianluca and the team made your locum placement experience smooth and straightforward.

We really appreciate your recommendation and look forward to working with you long into the future.

Kind regards
Elly Hanna
Head of Communications & Engagement

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Rated 1 out of 5 stars

Stay well away!

Stay well away from this organisation.Totally incompetent. They lied from start to finish!Wrote a contract contradicted itself and did not clearly state working conditions. From my experience I dont think they had any interest in the job role, client or employees welfare only in filling their own bank account. The communication was awful. Kept changing their story to suit. But no responsibility. Acting friendly but clearly no idea what they were doing. Now waiting to see if they will actually have the decently to pay me as they completely wasted my time and could have damaged my reputation

June 24, 2025
Unprompted review
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Reply from Venn Group

Dear Wicked Devon,

Thank you for sharing your feedback. I'm sorry to hear about your experience and regret that you feel this way. It's very difficult for me to investigate or respond fully without knowing the specific details or context surrounding your concerns.

We take all feedback seriously, and I would genuinely appreciate the opportunity to understand more so we can address any issues appropriately. Please do get in touch with me directly so we can look into this together and work toward a resolution.

Kind regards
Elly Hanna
Head of Communications & Engagement

Rated 1 out of 5 stars

How to Report Venn Group to the Regulator

My experience began in April last year and is still ongoing. There are too many issues to enumerate here but dealing with Venn Group has cost me a measure of my health. Like many of the people commenting, my experience related to conduct by agency staff, not least continuing to contact me when I asked them not to and them attempting to enable the client not to pay me money owed. (I was paid in the end, but I had to negotiate this myself. Meanwhile Venn Group kept contacting me trying to get me to back off. Now that I have complained about their conduct, they're attempting to take credit for the payment.)
Venn Group introduced me to a predatory umbrella company (saying that this company was one of their best and doing the hard sell). Due to misrepresentations, I was out of pocket every week for 6 months. This is money that I cannot recover.
Contractors and agency workers are protected by employment legislation. Recruitment agencies are not entitled to mislead, misrepresent or manipulate individuals who register with them. They are making a significant profit from interim placements.
If you have concerns about Venn Group or any other agency you can raise a complaint with the regulator. As with any issue, the more complaints received, the more likely the regulator is to follow up quickly. (This service is different to ACAS.)

Contact:
Employment Agency Standards Inspectorate
Old Admiralty Building, Admiralty Place
London SW1A 2DY
Website, email and helpline are online. Trust Pilot doesn't permit links in posts.

There are many reputable and professional agencies who engage in best practice. In my experience and my opinion, Venn Group is not one of them and should be avoided.

April 8, 2024
Unprompted review

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