Venn Group Reviews 

131
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and recruitment consultants for being exceptionally supportive, friendly, approachable, and genuinely dedicated throughout the entire hiring journey. People also appreciate the clear communication, regular check-ins, smooth onboarding processes, and prompt responses regarding timesheets, payroll, and exciting new job opportunities. Some reviewers were not happy with certain interactions, mentioning unprofessional behavior, a lack of proper support, and disappointing communication from specific agents. A few consumers felt that support eventually dropped off and experienced frustrating issues when trying to get timely updates on their applications.

What people talk about most

Staff

People report positive experiences with staff, highlighting helpful and professional recruitment agents.... See more

Customer service

Users describe positive interactions with customer_service, expressing appreciation for the continuous... See more

Service

Clients share positive opinions on service, highlighting exceptional support throughout job placement,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting professional support and... See more

Customer communications

Reviewers highlight positive aspects of contact, expressing appreciation for the responsive and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Since working with Venn Group I’ve been supported throughout my time with them. I get regular check ins to make sure all is going well on my contracts and I am always kept up to date with feedback on... See more

Company replied

Rated 5 out of 5 stars

Overall a good experience working with Venn Group. Pippa was helpful, approachable and friendly. She gave gentle reminders of timesheet approval and was available for a chat if needed. When I was a... See more

Company replied

Rated 5 out of 5 stars

I had Nathan Welch as my contact at Venn. Couldn't ask for a better handler. Always helpful and did what he could to make sure that everything went smoothly. Excellent candidate handler. Venn made the... See more

Company replied

Rated 5 out of 5 stars

This is the first time I've worked for Venn Group! I've been working at Dundee docks for Graham's Construction since mid April '26 and due to finish towards the end of June '26! I've really enjoyed th... See more

Company replied


Company details

  1. Recruitment Service
  2. Executive Search Firm

Written by the company

At Venn Group, we make recruitment personal - it’s more than just a job. Collaboration is at the heart of everything we do. We listen carefully, communicate clearly, and work closely with our candidates, clients and each other to achieve excellent results. We take pride in providing the right solution every time, whether you need a short-term appointment, an interim role, a new position, or a fully deployed project team. Our commitment is to deliver dependable, effective and tailored recruitment solutions you can rely on. Specialising in Technology, Legal, Engineering, Corporate and Financial, our 25+ years of experience mean you’ll be working with consultants and teams who really understand your industry. Our solutions include: Contract Recruitment - Agile solutions for your workforce needs Whether you're managing demand spikes, covering absences, or bridging capacity /skills gaps, we deliver experienced professionals through: Interim | Temporary | Fixed-Term | Locum Contracts Statement of Works (SoW) - Project Delivery solutions We simplify access to consultancy services and project resources via our network of specialist suppliers and SMEs; managing every stage from planning to delivery. Whether you are looking to procure individual specialists or build entire project delivery teams we ensure results, efficiency, and cost control Permanent Recruitment - Building strong teams with long-term impact We connect you with diverse and high-quality talent, supporting your growth with candidates who thrive within your culture and goals. Executive Search -Targeted leadership recruitment that aligns with your vision We take the time to understand your strategy and culture, delivering retained search campaigns that secure transformational results for your business.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

131 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(131)

109 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional they know their market

Down to earth straight forward.. how refreshing!

October 22, 2024
Venn Group logo

Reply from Venn Group

Dear RB,

Thank you for your 5 star review. We're pleased to hear that our straightforward approach resonated with you. We aim to keep our approach clear and grounded, so it's great to know you found it refreshing. Thanks again for your feedback, and we look forward to working with you long into the future.

Kind regards
Elly Hanna
Head of Communications

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Rated 1 out of 5 stars

Don’t want to pay weekends properly

The SAD thing is I started with them the good one is coming now the wages is not so bad but now is coming the bad one doesn’t want to pay extra for the weekend work when I told them is see to me is only flat rate if you don’t want to come in the weekend is no problem is somebody else coming.Is so SAD this things

September 16, 2024
Unprompted review
Venn Group logo

Reply from Venn Group

Dear Grigas,
Thank you for your review, I am unable to find your profile on our system to investigate this further so please do get in touch on my email below.

It worth noting that the pay rates we offer and adhere too are set by the end user.

I look forward to hearing from you.

Kind regards

Elly Hanna
ehanna@venngroup.com

Rated 1 out of 5 stars

Unsolicited communications via WhatsApp…

Unsolicited communications via WhatsApp and incredibly unprofessional. Open conversations with ‘Hello’ and nothing more, then once you respond proceed to talk/text like a moody teenager.

Not recommended it the slightest.

September 19, 2024
Unprompted review
Venn Group logo

Reply from Venn Group

Dear James,

From you review I believe you have been targeted by a recent scam on WhatsApp. I can confirm this is not us so please report and block. We never use this platform for unsolicited contact.

We have tried to alert people to this on our website and I am sorry you were targeted.

Many thanks
Elly

Rated 1 out of 5 stars

Clowns

Take a day off and Venn group will phone your family, make them think you're dead, get the police involved and then not pay you for the day you did work. Absolute shambles of a company. The amount of stress they'll make for you is a joke.

June 24, 2024
Unprompted review
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Rated 1 out of 5 stars

This agency is so poor

This agency is so poor, it’s a wonder anyone gets anything done. They pick & choose who they give work to & don’t answer emails or return phone calls if you’re not a favourite. There are loads of jobs in London in my field but not according to my inbox. It’s fine as there are better agencies who don’t lie & who pay better rates. Avoid them

March 27, 2024
Unprompted review
Rated 1 out of 5 stars

I have been with Venn Group for ten…

I have been with Venn Group for ten years. Initially, it was all right, but everything started to go south two years ago. Even though they do not have enough jobs to go around, they will email to say they have a position on offer, that one should send an updated CV, and that they will call to discuss it. I have received this kind of email a few times, the last one was sent by Jorinta Zarembaita - Consultant. But for some reason, no one ever calls back to discuss any job, and there are no follow-up emails. Why they do this, I do not understand.

February 9, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Recruiter

Excellent Recruiter up to Dec 2022, when I worked with them last. With the downward shift on the contract market, I would expect the unexpected.

December 16, 2022
Unprompted review
Rated 1 out of 5 stars

Do not use them

Do not use them. They lied to me about a job. Place me in a hostile working environment that discriminated against me then blamed me about it.

August 21, 2023
Unprompted review
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Rated 1 out of 5 stars

No response to my requests to stop e-mailing me

Shocking Communications. Venn Group have been sending me unsolicited e-mails relating to job opportunities. I've formerly asked them to stop this and yet, despite having received my e-mails over the course of several weeks, they have completely failed to respond. This is a really appalling way to treat data subjects whose personal information they're processing.

July 28, 2022
Unprompted review

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