Rang Customer Service as I noticed a problem with the delivery address in my order. Young lady, (she did give her name, but I was too busy giving detail for it to register with me) very helpful, frien... See more
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Review summary
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Very professional company, excellent communication. Received the sample swatches within a couple of days so I could make my decision. Website easy to navigate to place order. On receipt of order whic... See more
Company replied
We ordered vertical blinds for my kitchen but unfortunately we did not measure correctly & they were to short. Fortunely we took out the surefit guarantee & were able to get them replaced without any... See more
Company replied
I fitted these blinds in my Bungalow 9 years ago and they have been excellent. I recently needed to change the one in the bedroom as wife couldn't now cope with the blinds closing in the middle so we... See more
Company details
Information provided by various external sources
A stylish complement to both home and office decors, our vertical blinds are made from the finest quality components, to our customers’ exact measurements. Vertical Blinds Direct boasts an exclusive in-house production team, who manufacture all our orders right here in Grange Moor, West Yorkshire. We stock a wide selection of colours and designs, all for wonderfully low prices.
Contact info
Unit 2 Jubilee Way, WF4 4TD, Wakefield, United Kingdom
- 01924 481717
- info@vertical-blinds-direct.co.uk
- www.vertical-blinds-direct.co.uk
4.6
Excellent
4K reviews
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Great service.
Items arrived in about 10 days, I was kept informed of the orders progress and once despatched it arrived next day. The item was well packaged and in good condition and as ordered, nothing missing.
November 19, 2025
It was simple & good quality blinds
November 14, 2025
Good service.…
Easy web site to find what you want,with helpful guides if need help.
Contact from supplier to update order progress.
Order received on time.
Blind was easy to fit.
November 19, 2025
All we asked for
November 14, 2025
We're very happy with our blinds and…
We're very happy with our blinds and with the service provided.
November 14, 2025
Should have been delivered Monday
Should have been delivered Monday , I was out and signature required so wasn’t delivered.
Re- arranged for Wednesday, stayed in all day to receive a text saying unable to deliver.
Waiting for delivery next Monday.
November 14, 2025
Fab website, fab product
The website was easy to navigate and the instructions were very clear on how to measure etc. Quick delivery too. End product fit perfectly and was easy to install. Highly recommend.
October 10, 2025
Excellent product and easy to install
November 11, 2025
A sensible price
A sensible price, easy to order, delivered as predicted, fiited perfectly, very happy.
October 28, 2025
Very pleased with the product
Very pleased with the product. Easy to fix in place and seems to be of good quality material. A minor issue with the order was fixed quickly.
October 29, 2025
Great service
I ordered vertical blinds and had various questions about dimensions and fitting that were answered quickly and accurately. I left ordering a bit late and paid for quicker turnaround which they fulfilled.
October 27, 2025
Ordered and delivered on time.
Ordered and we're dispatched when stated. Delivery by DX was quick and Andrew del 8am fri morning as the tracker said. Blinds now fitted in bedroom looking good.
October 30, 2025
The chain that should open the blind…
The chain that should open the blind does not work. Otherwise quality and price point hood.
October 23, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The replacement slats were perfect
The replacement slats were perfect. Vertical Blinds Direct kept us informed every step of the way regarding delivery. Utilising existing track and chain made replacing the slats very easy. A very happy customer 😀
October 20, 2025
Reply from Vertical Blinds Direct
We're happy to hear that the replacement slats met your expectations! We're glad our communication regarding delivery was helpful. It's great to know that using your existing components made the replacement process easy. Thank you for your positive feedback.
Reply from Vertical Blinds Direct
We're happy to hear that you found great value, quality, fast delivery, and plenty of options. Thank you for your positive feedback!
Very professional company
Very professional company, excellent communication. Received the sample swatches within a couple of days so I could make my decision. Website easy to navigate to place order. On receipt of order which was in 2 separate deliveries by 2 different couriers on the same day I found them very well packed. All the slats, rails & chains were all labelled making it simple to put together. The quality was excellent. Very happy all round.
October 9, 2025
Reply from Vertical Blinds Direct
We appreciate you taking the time to share your experience. We're happy to hear that you found our website easy to navigate and that you received your samples promptly. It's great to know the labeling and packaging made assembly simple and that you're pleased with the quality.
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