Very Reviews 

Received a damaged cooker on delivery and had to repurchase the cooker and wait for an inspection to be done on the old one. Awaiting outcome

Easy to order and good service, goods arrived when and as expected

Ordered, informed it was at my collection point and collected.
Only issue was I paid £39 and then found it on AX Paris for £27.99.
Was a bit annoyed but had worn it to a do so couldn’t return it.

On the whole everything was or seemed fine but unpacking the said oven it was severely damaged, delivery was quick and smooth we thought and the ordering and information was very good and easy, but it set us back with no cooker and having young mouths to feed was a little bit hectic hopefully the one I receive today will be in tact

Have used Very for years and always found them easy to deal with . A wide range of products are available and delivery is always on time and kept informed of its expected arrival . There is a facility for it to be delivered to inpost I think but I’ve never used that . Returns are easy and go via yodel parcel shop which is available in my village .

All in all an excellent company with a wide range of products which I feel are fairly priced and good quality. Any issues are swiftly resolved by customer services .

some of my order was correct but one item is not the colour i ordered, which is quite unusual for very as usually everything ive ordered in the past has been spot on

The entire journey from order to delivery was exemplary. Thank you

Shopped with Very to get the exact food processor we were looking for, at the same price as other stores and delivery was fast and free

As usual, excellent service

Very simple ordering system and quick delivery.

Awful. Ordered a TV and a wall mount, paid for next day delivery and only the mount turned up. I then called them and they then informed me that not only is my tv not turning up next day but they made a mistake with the couriers choice which would of resulted in me waiting 3 weeks for the tv. The call center where almost impossible to understand and borderline more useless then the ai chat bot you have to speak to beforehand.

I placed an order and paid for next day delivery. Item arrived 2 days later. Very disappointed. Wanted it for a holiday and it’s arrived whilst I was away.

We ordered a Polaroid Mini Go Camera on 09.08.26 and paid for next day delivery so that it would arrive in time to use on our wedding day 12.08.26 and then take with us on our honeymoon. Due to the hour that I placed the order I accepted that 'next day' would be 11.08.26 and I did indeed receive confirmation that it would arrive 'no later than Tuesday 11th August".
However, the camera was not delivered to the pick up point until 13:27 on 12.08.26 meaning that we were unable to collect it until we returned from our Honeymoon.
I contacted Very Customer Services and was initially offered 10% discount off my next order. I explained that this wasn't acceptable as I had no intention in placing another order. I was then offered 20% off a future order or a £30 credit to my account. Again, I politely declined as I do not wish to place a further order. I also felt that the offer in no way compensated for the loss of the Wedding & Honeymoon photos I had planned to take.
I am still waiting to receive email acknowledgement of my complaint and also still awaiting a resolution. Very disappointing to say the least!!

Made an order. Yodel didn’t deliver. Didn’t communicate with me why. Didn’t communicate with me it’s been sent back to sender. Not had any emails from Yodel or Very to inform me of this. Had to chase myself. No communication on refund. Very crap. Won’t be shopping form Very again tbh, not worth the hassle when so many other companies offer such excellent delivery and customer service.

Ordered a couple of items prior to going away , both with delivery dates prior to leaving. One item didn’t arrive on time (memory card) so I needed to purchase a replacement for my trip which was frustrating and inconvenient to say the least, not mention I’d also paid for next day delivery on the other item, which I’d assumed was for both items. Delivery dates stated should be adhered to as that was a primary purchase decision when buying from Very.

Very good selection on items and was very impressed with the fast delivery service.

this online shop is excellent for choice pricing and delivery

Easy to order, very quick delivery and free delivery over £75, which was a plus.

Very efficient in every way. Quick delivery, great quality clothes and easy returns .

It's hassle free using Very, adding something to my account then the delivery is so fast with frequent updates. Can't go wrong! Thanks