I worked with Adam Freedman. The experience was great Adam stayed in close contact with me the entire time. Ensuring any bumps in the road got smoothed out. Although we're separated geographically,... See more
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Wintrust Mortgage dba Veterans First Mortgage is committed to empowering Veterans, one by one, to live the American Dream of home ownership. Experience a lender who specializes in getting Veterans into solid loans with competitive rates. Our leadership team brings three decades of insight and experience in VA loans, VA refinancing, and other government-backed lending. You can count on dedicated personal service as we walk you through the process, step by step. We are a top-ranked national VA lender and are proud to have an A+ ranking from the BBB. Check out what other LendingTree customers are saying about Veterans First.
Contact info
United States
- 1-800-217-1596
- www.veteransfirst.com
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My experience was was incredibly outstanding! Especially working with Mr. Lee Camblin.
My experience with doing business with Veterans First Mortgage was fantastic! Especially working with Mr. Lee Camblin, who has done a tremendous job!
The process was smooth and organized
The process was smooth and organized. Marven was great at communicating everything throughout the whole process.
Our loan officer was absolutely…
Our loan officer was absolutely wonderful. He was there whenever I needed answers and was always patient and respectful.
Lee Camblin, A person made for this profession
Lee Camblin, first, thank you for all you did to make me feel that I had a great person helping me. Your professionalism is outstanding. Any questions or concerns that I wasn't sure of, you provided me with quality, complete answers that assured me this person knows what they're doing. Lee, thank you from the bottom of my heart for being a person like you. Thanks again, will never forget you.
Shauna was the most sweetest person to…
Shauna was the most sweetest person to help us new home owners definitely recommend her and her service she’s professional and great at communication thank you Shauna for helping us first time homeowners.
Shauna was a tremendous help with our…
Shauna was a tremendous help with our loan. She was very formal yet very personable. If you are in need of a loan I would definitely recommend!
Mario told me for three weeks I would…
Mario told me for three weeks I would qualify for a loan. Firstly, the interest rate he gave me was 6.5 at the highest-then when it went on paper it was 7.3. Almost $20,000 difference with a 30 year loan.
Then he continued to keep me confused and not answer calls and emails from the real estate agent, or the home insurance company. The person doing the appraisal also had trouble communicating.
I have paperwork saying I was approved for a loan and closing on the first, but now ten days before closing, he leaves me a voicemail saying he will not be able to cover me and has to cancel the loan. There is so much fishiness to this company-idk how they got the reviews they have but I will be sharing everywhere I can.

Reply from Veterans First Mortgage
This has been the worst finance company…
This has been the worst finance company I’ve ever dealt with. Not only were they over a week late on the financing that was promised to close on a house, but the person I was dealing with would not answer the phone or return my calls. Communication was horrible, and I was lied to multiple times.
At the last minute, they changed the numbers around, trying to charge me significantly more in points and fees than what had been agreed to. They also promised to cover additional costs that came up because of their delays, but they never did.
Ultimately, I had to cancel the loan and go with another lender, which caused even more delay and stress. In my experience, Veterans First Mortgage was dishonest, unreliable, and unprofessional. I would not recommend this company under any circumstances.

Reply from Veterans First Mortgage
Personalized Service:
Personalized Service:
The personalized service Rula provided! She maintained direct contact (text/phone/email) through out the entire process! With less than two weeks from the time I reached out to Rula the loan was closed! I had an out of country trip scheduled to Tokyo for 7 September, returning 23 September, with her help all paperwork was done and loan closed on 5 September, 9 working days from the time we started the process. Absolutely an amazing job—Thank you!!
I had the pleasure of working with Savi Paul & Tara Metcalf
I had the pleasure of working with Savi Paul and Tara Metcalf. They were very knowledgeable and professional in helping my wife and I on the process for buying a house. I would recommend them both to anyone I know looking to purchase a house. Those two ROCK in the things they do. So I want to say thank you both on a job well done!
Shauna Bywater navigated me through…
Shauna Bywater navigated me through this tough time and I closed on my loan within 2 weeks. Shauna was there for me the entire process and made it seem very easy. Thank you so much for helping me.
Alisha was excellent from start to…
Alisha was excellent from start to finish! We originally were supposed to move to a different state and she prepared everything for buy in the state we were going to, then unexpectedly we stayed in the original state and she got everything redone for us. Everything had to move quickly and she kept up with all of it. She was quick to reply and answered all of our questions and concerns. If we have to buy a new home we will alway choose her and Veterans First
Back and forth to the store
I just filled that I feel good writing something like that if I could have it thank you for the listening of these words with the blessing of the Lord amen to you
Lee Camblin made everything possible…
Lee Camblin made everything possible for me, I highly recommend him to anyone.Lee made everything easy for me to understand,Great personality and friendly he made me feel like family
What it looks like when professionals help you reach your dreams.
Ms Debra Loser treated my wife and i with tremendous respect. She listened to what i was requesting and she met that need. Ms Debra called at least twice a week or more giving complete gudance through the process. Nothing was sugar coated, no stone unturned, all thoroughly comminicated. From the start of the process to closing, this was the easiest, comprehensive process i have ever participated in. Thank you so much Ms Debra and Veterans First mortgage for securing the dreams of my wife and I. We will be doing buisness in the near future with myself and my children. Thank you!
Review
Ali was professional and easy to work with from start to finish.
Joshua Hunt was extremely helpful in…
Joshua Hunt was extremely helpful in the process of getting the loan. Looking forward to working with him again on our next purshase. Thank you!
Denitra Cosby was great at explaining…
Denitra Cosby was great at explaining the process and answering any questions we had.
Every thing was done well
Every thing was done well. Way above the rest in costumer service, friendly ness, answering questions Evan though there was a 3 hour time difference. Macy and crew were on target the whole time. Charlotte was a massing and all questions timely. Great experience.
Connor Bushnell, Mortgage Lender with integrity and determination.
Connor Bushnell, Mortgage Lender with Wintrust Mortgage, always makes you feel like you're in good hands. He's always attentive, extremely knowledgeable and operates with integrity. If he gives you his word you can hold him to it. If he misses your call, he's calling back and sending you an email, generally apologizing for missing your call and following up asap.
Connor doesn't dodge questions, he addresses them head on and explains until you fully understand what he's conveying to you.
He's the only Lender who's been adamant about my VA benefits and my disability rating. He discovered that with TDIU, you receive full benefits, including full tax exemption even if you're below 100% rating.
Connor fights for his Veteran customers. He believes in treating people fairly and receiving everything that's owed to us. Certainly worth pointing out;
When applying for my initial mortgage, Connor asked how much I was comfortable paying, versus, allowing my credit to dictate my mortgage amount.
That is how I was originally qualified for this house.
Based on my comfort level, NOT what my credit score dictated I could afford.
Connor is the exception to every rule that I know. He's an anomaly. An anomaly that's making it possible for Veterans like me to hold my head high, [not in arrogance, just pride]. He's making homeownership and refinance possible for Veterans who need a little help with obtaining a "fresh start", a reset.
Thank you Connor for making my refinance process go smoother than I could have expected.
Then, at the end of the day, being able to look at yourself in the mirror and be proud because you were ethical in your proceedings. More people should emulate your conduct, work ethics and diligence in acting out of the best interest of the client.
Thank you Connor! 👏🏾👏🏾
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