Everyone worked really hard, and thats honestly all I could ask for. During the process my loan officer had to go on maternity leave and the switch was as seamless as possible with someone walking me... See more
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Review summary
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Veterans United done a fantastic job on assisting me with my new home. Jayden and her crew kept me abreast on the loan process, documentation that was needed, and treated me with kindness and respect... See more
Of course buying a home can be very overwhelming since it’s the biggest purchase most people will make in their life and because this is my second time purchasing, a lot of things has changed since 20... See more
Everyone I worked with was knowledgeable and friendly and helped me to work through anything I needed to be able to close. Aaron especially was with me every step of the way. Being a new homeowner I w... See more
Company details
- #5 of 250 best companies in Non-Bank Financial Service
- #12 of 188 best companies in Financial Consultant
Information provided by various external sources
Veterans United values customer feedback and reviews. Read Veterans United reviews here on TrustPilot and see what other homebuyers have to say. Veterans United is a full-service mortgage lender that specializes in the VA Loan - a mortgage option backed by the U.S. Department of Veterans Affairs available to active-duty service members, as well as veterans and their families. Veterans United Home Loans is an equal opportunity lender and is not affiliated with any government agencies, including the VA. Customers with questions regarding our loan officers and their licensing may visit the Nationwide Mortgage Licensing System & Directory for more information. NMLS #1907 (nmlsconsumeracess.com)
Contact info
1400 Veterans United Drive, 65203, Columbia, United States
- 800-884-5560
- customer_service@veteransunited.com
- www.veteransunited.com
4.9
Excellent
14K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 2 weeks
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Great Job
Matt and Jackson were both professional and determined to help. I appreciate all their efforts. There were some ups and downs in getting to the finish line and they held steady and got the job done.
July 13, 2026
Veterans United is excellent
Veterans United is excellent. Being in Kansas working on a deal in South Carolina but my team at veterans United with Jeff Erica and Savannah absolutely crushed it.
July 10, 2026
My loan officer and his assistant were…
My loan officer and his assistant were incredible together. I could not have had anyone better.
July 11, 2026
Great communication and support from…
Great communication and support from the team. Team recipient praise from title company as well for their responsiveness and how quick they were to act.
July 9, 2026
Shane Lamberson was absolutely amazing
Shane Lamberson was absolutely amazing! He is a true professional and was always there to assist us every step of the way. He answered every phone call, even on weekends and in the evenings, and consistently went above and beyond to help with anything we needed.Shane promised us the best rate on the market and delivered exactly that. Despite other loan officers telling us that Veterans United would not be able to honor the rate they had promised, Shane and his team did exactly that; and they did it with absolute excellence.He made our home-buying experience incredibly pleasant, smooth, and stress-free. We truly appreciate all of his hard work, dedication, and commitment to his clients. We highly recommend Shane Lamberson and Veterans United to anyone looking for a knowledgeable, responsive, and trustworthy loan officer!
July 8, 2026
Fantastic experience from start to…
Fantastic experience from start to finish, they kept me updated, explained everything to me every step of the way.
July 8, 2026
They are doing everything well
They are doing everything well. Always on or ahead of schedule, constantly reaching out to check up. From start to finish it is an absolute pleasure working with them
July 8, 2026
This was the first time I bought a…
This was the first time I bought a home, they made it easy. They were patient when answering my questions and knowledgeable about their product.
July 8, 2026
Easy Process for a Complicated Thing
It was easy to navigate the system and my team was extremely responsive. They kept checking in and made sure I had what I needed.
June 30, 2026
Veterans United reached out even before…
Veterans United reached out even before I was aware that I had clicked "send" Top notch personal in all aspects of the purchase of our new home
July 2, 2026
Veterans United Go USA!
Veterans United was quick, efficient, so strongly knowledgeable and just wonderful. Kelly was so great and stayed on top of everything and was so very patient and helpful to me. Everyone was quick to share information and move on to next level. They made process so quick.
July 6, 2026
As a first time home owner I was very…
As a first time home owner I was very nervous about the home buying process and my team at Vetrans United made the journey enjoyable. They explained each step in detail to prepare me for the next. I would highly recommend their services. 10/10 Awesome job guys!
July 6, 2026
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