Vets Now - Bradford Reviews 

Our cat was triaged on arrival & although we had a few hours waiting after that, all thorough tests were carried out

From start to finish everyone was friendly and caring and made my experience less daunting.

We were welcomed at THORNBURY VETS.
Knowledgable and competent Staff (Gillian).
Friendly professional Receptionist.

I got seen to straight away, all the staff were so nice and friendly and helpful. Made me and my buddy feel at ease.

Lovely caring staff looked after our dog really well

Very understanding vet nurse and vet. Listened our concerns. Thorough examination and medicine prescribed

My 14 week old puppy APOLLO has parvo and they took really good care of him and now he's home building up his strength and now eating and drinking well and even got zoomies around the house so it's looking good for him.
And he's always wanting food haha
so that's good .
Thank you so much for helping Apollo

The staff on the phone and in the practise were great and helped sort the situation quickly and without any fuss and were then really clear about what the next steps would be.

This is the first time that I have needed to contact the out of hours service.
I found it excellent.
When I telephoned Vets Now, the customer services officer was reassuring, professional and helpful as was the clinical nurse who provided the medical advice.
Upon arriving at Yorkshire Vets, Thornbury, we were expected.
The vet was wonderful. Without going into details, following an examination and tests, she provided all the help, advice, options and relevant information.
My dog was admitted and was, clearly, very well looked after, cared for and monitored.
As promised, the vet phoned me the following morning with a detailed update.
The reception staff were lovely, efficient, professional and friendly and caring

Very good with my cat when poorly realy helpfully good friendly staff and vets highly recommend too anyone

While my cat was in hospital we recieved regular updates on his progress and could ring at anytime to find out how he was. Excellent care for my cat after his surgery.

The ladies where fantastic. I brought my cat in with a problem with his eye. It was out of hours and the care they gave him was brilliant. They explained everything in depth with me the solutions they had to help. I can't thank them enough.

Brilliant staff, vets fantastic.

Waited nearly two hours to see a vet - even when I was given an exact time to attend. No triage occurred, no one checked my dogs vitals or the wound before being placed in the waiting room. A staff member finally came out out until another customer client complained. Very Poor customer service. The animals in the waiting room were all poorly and the surgery was not responding as if it was an emergency service with highly inflated prices.
My dog had a 5 cm gash on its side that needed cleaning and stapling, taking maybe 15 mins. it cost nearly 700 pounds which I was not advised beforehand. A previous wound had cost £120 in my usual vets.
A included charity donation was mandatory not by choice plus an insurance administration free automatically added.

Has massively put me off ever calling out of hours, an utter rip off and staff appeared very uninterested.

I’m so unbelievably grateful for what everyone has done for my dog. She needed an emergency surgery as she had a blockage in her small intestine. Everyone worked so well with her and gave her the best cuddles and care!
Thank you all so much!!

Outstanding care given

You looked after my Rufus over night and did a great job thank you. unfortunately we had to put him to sleep
he was too poorley.

Excellent service once again. Would not hesitate to take my pets for vetinary treatment here.

Very quick and efficient, my dog was seen within 5 minutes of arriving and treatment given. All done in 45 minutes