The communication of my order was excellent. The product is genuine and arrived in excellent condition. The price is exponentially better than what I have paid at the vet. I will use this company agai... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Always fast service and it comes a long ways but I still get it promptly…. Our vet thinks my little dog must have all shots plus heart worm meds for him to sell any meds for her … she nearly died thre... See more
Company replied
First time ordering heartworm medication. Ordered a year. It arrived in a timely fashion from Australia to the United States in 14 days as I was told. The expiration date of both six month supp... See more
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US customer here who is tired of paying high prices for my dogs tick and heartworm medications. Took a chance on VetShopMax and the product shipped immediately and it the meds arrived as quickly as... See more
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Company details
Written by the company
Discount brand name pet medications. All the leading brands of flea, tick and worm control, joint and skin support, vitamins and more.
Contact info
4.6
Excellent
348 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from VetShopMax
Hi,
We're glad to hear you have received your package and arrived on time. Please do not hesitate to reach out if you need further assistance.
Regards,
VetshopMax
This is an A+ company
This is an A+ company. I purchase my flea meds through VetShopMax every spring and summer And have never been disappointed
February 6, 2026
Unprompted review
Reply from VetShopMax
Hi,
We’re thrilled to hear that you’ve trusted VetShopMax for your flea medications each spring and summer and that we’ve consistently met your expectations. Keeping your pets protected season after season is exactly what we’re here for! We truly appreciate your continued support and look forward to serving you (and your furry family members) again soon.
Regards,
VetshopMax
Great Prices on Pet Meds
Great Prices. Considering its coming from Australia to U.S., shipping time is very good. Arrives in 3-4 days to US, then a week to go from Calif. to Florida. Have been using them for 20+ years and will continue as long as they are available.
February 13, 2026
Unprompted review
Reply from VetShopMax
Hi Mr./Mrs. Lovett,
Thank you so much for your wonderful feedback and for being such a loyal customer for over 20 years — that truly means the world to us.
We’re so glad to hear that you’ve been happy with both our pricing and shipping times. It’s great to know your orders are reaching you smoothly from Australia to the U.S., and we appreciate your understanding of the transit process.
Your continued support and trust in us over the years is something we genuinely value. We look forward to serving you for many more years to come! 🐶😺🧡
Regards,
VetshopMax
Would buy from VetShopMax again
US customer here who is tired of paying high prices for my dogs tick and heartworm medications. Took a chance on VetShopMax and the product shipped immediately and it the meds arrived as quickly as overseas shipping allowed. Ordered on 25/01/26 and received on 9/02/26. Will buy from them again.
Website was easy to navigate which is always a plus.
January 25, 2026
Unprompted review
Reply from VetShopMax
Hi,
Thanks for giving a feedback on us at VetshopMax.
We’re really happy to hear that your order shipped quickly and arrived within the expected timeframe, and that you found our website easy to use—that’s always great to hear.
We know how expensive tick and heartworm medications can be, so it means a lot that you chose to give VetShopMax a try and that it worked out well for you. We truly appreciate your support and look forward to serving you again in the future.
Thanks again for your kind feedback—it made our day! 🐶😺🧡
Regards,
VetshopMax
Timely delivery and great communication.
Timely delivery and great communication.
February 1, 2026
Unprompted review
Reply from VetShopMax
Hi Janice,
Thanks for contacting VetshopMax.
We’re really happy to hear that you were pleased with the delivery time and our communication with us! 😊
Your feedback truly means a lot to us, and we look forward to serving you again on your next order! 🐶😺🧡
Regards,
VetshopMax
Good deal!
Good deal!! A bit of a long delivery, but if you think ahead, the savings are worth it!!
January 28, 2026
Unprompted review
The meds came in a week
The meds came in a week. They said it could take up to 20 days. The customer service was awesome. The prices were around the same but I did not have to pay my vet 70.00 to let me buy the flea meds.. I will order again
January 20, 2026
Unprompted review
Reply from VetShopMax
Hi LeAnne,
Thanks for contacting VetshopMax and taking the time to share your experience — we truly appreciate it! 😊
We’re glad to hear your order arrived much sooner than expected and that our customer service was helpful. It’s also great to know you found value in being able to order without the added vet visit fee — that’s exactly the convenience we aim to provide.
We really appreciate your support and trust, and we’ll be happy to assist you again on your next order. If you ever need help or have questions, we’re just a message or call away.
Looking forward to serving you again soon! 🐶😺🧡🐾
Regards,
VetshopMax
Easy ordering
Easy ordering, reasonable price, shipped quickly! Glad that VetShopMax is available to US customers!
January 15, 2026
Unprompted review
International shipping within a…
International shipping within a reasonable timeframe.
January 14, 2026
Unprompted review
Reply from VetShopMax
Hi,
Thank you for your review! We're glad to hear that your international shipping experience met your expectations. We strive to ensure timely deliveries, and it's great to know we’re hitting the mark. We appreciate your feedback and look forward to serving you again!
Regards,
VetshopMax
There is an extended time frame involved, about 2-3 wks
Easy purchase. Received package as ordered. no issues and the price is right! This is the 3rd time I have dealt with this co.and will continue my patronage. Highly recommended.
January 13, 2026
Unprompted review
Reply from VetShopMax
Hello Judy,
Thank you so much for your continued trust and support! We’re thrilled to hear that your orders have been smooth and that our prices meet your expectations.
We appreciate your patience with the delivery timeframe and are grateful for your kind recommendation. We look forward to serving you again soon!
Kind regards,
Jennifer
VetshopMax
VetShopMax has been a Godsend
VetShopMax has been a Godsend. I have always received medication for my doggie in a most expeditious and secure way. I love the selection of other pet products and continue to recommend VetShopMax to friends and colleagues.
January 10, 2026
Unprompted review
Reply from VetShopMax
Hi John and Cleo,
Thank you for your wonderful review! We’re so glad to hear you’re happy with our service and product selection. We truly appreciate your recommendations and continued support!
Regards,
VetshopMax
My order came in less than 3 weeks
My order came in less than 3 weeks. Now my dog has his monthly pill for the remainder of 2026!
January 12, 2026
Unprompted review
Reply from VetShopMax
Hi Jason,
We are glad to hear that you already received your order. Thank you for choosing us. Looking forward to doing business with you in the future.
Regards,
VetshopMax
expiring too soon!
I orderd 2 packs of Simparico Trio for my 9 lb minature daschund (6 tablets which I give 1 to her monthly) but am very upset that both packages expire in 4-2026 which is before I will finish the 2nd pack!
January 1, 2026
Unprompted review
Reply from VetShopMax
Hi Lori,
Thank you for contacting VetshopMax and I completely understand your concern — it’s frustrating to plan ahead and then worry about expiration dates.
You ordered two 3-packs of Simparica Trio, which equals 6 tablets total for your 9 lbs dachshund, given monthly. With an expiration date of April 2026, this still allows time to use all doses safely before they expire.
That said, we’d also like to share some helpful context for future orders:
When purchasing smaller packs (such as a 3-pack), the chewables typically have a shorter shelf life, often expiring within 3–4 months from the time of purchase, depending on current stock rotation. Larger packs usually carry longer expiration dates.
We always aim to ship the longest-dated stock available, but expiration dates can vary by batch.
To help us coordinate with your second pack, please email us at info@vetshopmax.com
with a photo of your order and include your order number so we can assist you further.
Regards,
VetshopMax
Medication sent from Australia to US
The response to my order was very good. New York customs seem to be far superior to Miami.
December 31, 2025
Unprompted review
Reply from VetShopMax
Hi,
Thank you for your review! We’re glad to hear you were happy with the response to your order. We appreciate you taking the time to share your experience and value your feedback. Please don’t hesitate to reach out if we can assist you again in the future.
Kind Regards,
VetshopMax
Wow!
Wow! Didn't know what to expect but I'll be back for meds and supplies again. The savings were significant and with planning the time lag to get to USA is not a problem for me. Thanks Max
December 17, 2025
Unprompted review
Reply from VetShopMax
Hi,
Thank you so much for the great review! We’re really glad to hear the savings made a difference and that the delivery timing worked well with your planning. We appreciate your trust and look forward to helping you again with meds and supplies in the future. Thanks again!
Kind Regards,
VetshopMax
Nonsensical cancellation of order
I was told they emailed me ( but I never received it) after a week, cancelled my order without a reason...
Ridiculous !! will never ever order from them and let known to the world.
Thanks, but no Thanks !!
December 12, 2025
Unprompted review
Reply from VetShopMax
Hi Warren,
I’m really sorry to hear about your experience — I completely understand why you’d feel frustrated, especially if you never saw the email from us.
Just to explain what happened: your order was placed on 'hold' because we needed to verify your shipping address to prevent any delivery issues.
We do this for first-time customers to make sure everything is correct and to have a seamless delivery. Since we didn’t receive a response after several days on the email address used on the order, the system automatically canceled the order.
I know that still doesn’t make the situation any less annoying, and I’m really sorry it came across as your order being canceled without reason.
We’re very sorry for the inconvenience and frustration this may have caused you.
Regards,
VetshopMax
Fast delivery
Given all the things going on with shipments from other countries to the US, I thought this shipment might take a while. Meanwhile, our cat has been really suffering. He's really allergic to fleas and all of a sudden he seems to be covered with scabs. Fortunately, the package came very quickly and we were able to tag him today. We expect those fleas to be gone very quickly! We are especially grateful not to have to pay for a vet visit on top of the medication itself. Our vet is great, but she wants to do a full medical workup for every visit instead of just prescribing the flea meds that we need. We are grateful not to have to pay the extra expense, especially right at Christmas.
December 10, 2025
Unprompted review
Reply from VetShopMax
Hi,
Thank you so much for taking the time to share this.
We’re really glad to hear your package arrived quickly—especially since your cat has been having such a rough time. Flea allergies can be miserable, and it’s such a relief when you’re finally able to get the right treatment on them.
We totally understand how stressful (and expensive) vet visits can be, especially during the holidays, so we’re happy we could help you get what you needed without the extra cost. Fingers crossed your little one starts feeling better fast and those fleas are gone before you know it.
Wishing you and your kitty a much more peaceful, itch-free Christmas.
Thank you and wishing you and your furry ones a happy holidays! 🐶😺🧡
Regards,
VetshopMax
Convenient and less expensive
It's so convenient to be able to get the same meds as my vet suggested but at a much better price. It does take a while for orders to arrive in the US but it's well worth the wait.
October 15, 2025
Unprompted review
I love that it can be delivered to my…
I love that it can be delivered to my house and I don't have to pick it up from the vet.
December 3, 2025
Unprompted review
Reply from VetShopMax
Hi Kayla,
We’re pleased to hear about your positive experience. Thank you for choosing us. We look forward to doing more business with you in the future.
Regards,
VetshopMax
Perfect Order, perfect experience!
Order was easily able to be placed and the website was easy to navigate. The order was delivered quickly. Overall very happy with the experience.
December 1, 2025
Unprompted review
Reply from VetShopMax
Hi,
We're glad to hear that placing your order was easy and that you found our website simple to navigate. It’s great to know your order arrived quickly and that you’re happy with your overall experience. We truly appreciate your feedback and look forward to serving you again!
Kind Regards.
VetshopMax
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