VetShopMax Reviews 

348
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 170 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional value of the medications, noting that these affordable prices provide a wonderful alternative to expensive veterinary visits. People also highlight the reliable delivery service, explaining that packages consistently arrive in good condition and in a timely manner despite coming from overseas locations. Some people were dissatisfied with receiving incomplete packages and discovering that only a single fraction of their purchased items actually arrived. Reviewers additionally noted frustrating customer service responses when attempting to resolve various discrepancies regarding incorrect or missing order quantities.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting items are genuine, fresh, and arrive in... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that shipments arrive in... See more

Order

Users describe positive interactions with order, highlighting the simple and convenient website navigation as... See more

Price

People report positive experiences with price, consistently highlighting that medications are much more... See more

Service

Clients share positive opinions on service, highlighting how convenient it is to avoid stressful vet visits... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The communication of my order was excellent. The product is genuine and arrived in excellent condition. The price is exponentially better than what I have paid at the vet. I will use this company agai... See more

Company replied

Rated 5 out of 5 stars

Always fast service and it comes a long ways but I still get it promptly…. Our vet thinks my little dog must have all shots plus heart worm meds for him to sell any meds for her … she nearly died thre... See more

Company replied

Rated 5 out of 5 stars

First time ordering heartworm medication. Ordered a year. It arrived in a timely fashion from Australia to the United States in 14 days as I was told. The expiration date of both six month supp... See more

Company replied

Rated 5 out of 5 stars

US customer here who is tired of paying high prices for my dogs tick and heartworm medications. Took a chance on VetShopMax and the product shipped immediately and it the meds arrived as quickly as... See more

Company replied


Company details

  1. Veterinarian
  2. Hobby Store
  3. Pet Store
  4. Pharmacy

Written by the company

Discount brand name pet medications. All the leading brands of flea, tick and worm control, joint and skin support, vitamins and more.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

348 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(348)

146 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Second time now I ordered from this…

Second time now I ordered from this company!! The shipping is fast! Get what I need for my pets, and the meds seem to be always in stock!!! I love the free 1 ers!! That come with the orders!! Thank you VetShopMax, again!!

November 28, 2025
Unprompted review
VetShopMax logo

Reply from VetShopMax

Hi Kat,

We're delighted to hear you're pleased with our products and service. We appreciate your support and look forward to serving you again :)

Regards,
VetshopMax

Rated 5 out of 5 stars

Excellent value!

I ordered simparica trio for my 3 dogs. Not needing a RX is convenient, although I would happily provide one. The lower cost for the same medications is a big factor especially nowadays. I have ordered twice and will continue as long as the same quality of service and pricing continues.

November 17, 2025
Unprompted review
VetShopMax logo

Reply from VetShopMax

Hi,

Thank you so much for your wonderful review! We’re glad to hear that our pricing, convenience, and high-quality service have made your experience a positive one. Taking care of your three dogs means a lot to us, and we truly appreciate your trust and repeat orders.

Regards,
VetshopMax

Rated 5 out of 5 stars

I'm happy that no prescription is required

I'm happy that no prescription is required.

November 13, 2025
Unprompted review
VetShopMax logo

Reply from VetShopMax

Hi Mary,

Thank you so much for your feedback!

We're really glad to hear that you appreciate the no-prescription process — we know it makes things a lot easier and quicker.

If you ever need help choosing a product or have questions about your order, we're always here to help. 🧡


Regards,
VetshopMax

Rated 5 out of 5 stars

Always delivered fast and works great. Dogs look so much better

Never have a problem getting the stuff for my dogs.

July 16, 2025
Unprompted review
VetShopMax logo

Reply from VetShopMax

Hi,

Thank you for your review! We’re so glad to hear you always find what you need for your dogs. We appreciate your trust in us and look forward to continuing to keep your pups happy and healthy!

Kind Regards,
VetshopMax

Rated 5 out of 5 stars

That fact u dont need a prescription…

That fact u dont need a prescription for dog heartworm was great. It took only 9 days to get here so next time I order it I will know. Thank you to this company the vet wanted another 200.00 to write a prescription for it I was just there he got the rest of vaccines he needed. Thank you Carol Cullen take care and have a Great Day

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect

The online shopping was easy and the delivery was much quicker than I expected. Great customer service!

October 28, 2025
Unprompted review
VetShopMax logo

Reply from VetShopMax

Hi Kelly,

That’s wonderful to hear! We’re so glad the ordering process was smooth and your delivery arrived sooner than expected.

Thanks for shopping with us and for your support! 🐶😺🧡


Regards,
VetshopMax

Rated 5 out of 5 stars

Price is very good just don't like the…

Price is very good just don't like the shipping cost especially over 100$

November 6, 2025
Unprompted review
VetShopMax logo

Reply from VetShopMax

Hi Susan,

Thanks for your feedback!

We totally understand how you feel about the shipping cost. We’re always reviewing our shipping options to keep them as fair as possible—especially for larger orders.

We really appreciate your support and understanding!

Regards,
VetshopMax

Rated 5 out of 5 stars

Well kept up on where my order is

Well kept up on where my order is
Prices are good and better than the veterinarians prices for medications

November 1, 2025
Unprompted review
VetShopMax logo

Reply from VetShopMax

Hi Janine,

That’s great to hear! We’re really glad you’re happy with the prices and order updates. We do our best to make pet care affordable and hassle-free.

Thanks so much for choosing us! 🐶😺🧡


Regards,
VetshopMax

Rated 5 out of 5 stars

Best shop anywhere!

Best shop anywhere!! Fast shipping, highly recommend!!

October 20, 2025
Unprompted review
VetShopMax logo

Reply from VetShopMax

Hi Tim,

Thanks so much! We’re really glad to hear you’re happy with your experience and that your order arrived quickly.

We truly appreciate your recommendation and your trust in us!


Regards,
VetshopMax

Rated 5 out of 5 stars

I am very pleased with VetShopMax and…

I am very pleased with VetShopMax and their products. I would recommend that you give them a try for your pet needs.

October 15, 2025
Unprompted review
VetShopMax logo

Reply from VetShopMax

Hi,

Thank you so much for your kind words! We’re thrilled to hear that you’re pleased with VetShopMax and our products. Your recommendation means a lot, and we’re grateful to have your support in helping care for pets everywhere!

Regards,
VetshopMax

Rated 5 out of 5 stars

Best Price for Simparica Trio

I order Simparica Trio Dog Extra Large from VetShopMax and they have the best prices. You won't find better prices and they ship very quickly. I placed my order and had it in 10 days. I will continue to order from VetShopMax and might order other items from the company going forward.

October 18, 2025
Unprompted review
VetShopMax logo

Reply from VetShopMax

Hi Stephen,

That’s wonderful to hear! We’re so glad your order arrived quickly and that you’re happy with our prices.

Thank you for your continued trust and support — we truly appreciate customers like you and look forward to helping with your future orders!


Regards,
VetshopMax

Rated 5 out of 5 stars

Great price and experience

I love the fact that we can go to the website and order what we need without a prescription and the hassle. Its also cheaper than going through the vet.

October 29, 2025
Unprompted review
VetShopMax logo

Reply from VetShopMax

Hi Michelle,

Thank you so much for your feedback!

Making pet care easier and more affordable is exactly what we aim for.

We truly appreciate your support! 🐶😺🐾


Regards,
VetshopMax

Rated 5 out of 5 stars

Awesome

Easy to shop on the website. Easy to call if you have questions. Shipping was right on track. I wish there was more shipping options.

October 29, 2025
Unprompted review
VetShopMax logo

Reply from VetShopMax

HI Stephanie,

Thank you so much for your wonderful feedback. We appreciate your suggestion about adding more shipping options. We’ll definitely share this with our team for future improvements.

Regards,
VetshopMax

Rated 5 out of 5 stars

Easy to order and always receive…

Easy to order and always receive product in short time

October 29, 2025
Unprompted review
VetShopMax logo

Reply from VetShopMax

Hi Linda,

Thanks for sharing! Glad to hear your orders have been quick and easy — we really appreciate you sticking with us.🐶😺🧡


Regards,
VetshopMax

Rated 5 out of 5 stars

I have been using this Vet Service for…15 years

I have been using this Vet Service for my 7in1 for my pets for years. It's easy and you just need to allow 3 weeks for delivery due to their location. They're reasonable and have never had ANY problems with payment or delivery of whatever I've bought in over 15 years.

October 1, 2025
Unprompted review
VetShopMax logo

Reply from VetShopMax

Hi Carol,

That’s wonderful to hear — thank you so much for being a loyal customer for all these years! We’re glad to know you’ve consistently had a smooth experience with us.

Your trust and support mean a lot! 😺🐶🧡


Regards,
VetshopMax

Rated 5 out of 5 stars

Vital to My Animals

The delivery was surprisingly fast for an overseas delivery. VetShopMax is a Godsend to my animals and me. I can't get flea treatment that works in the USA.

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

4th time ordering.

I have ordered before, I have always been satisfied. This time when I ordered I was a little worried I couldn't find the express shipping. USPS was the only option, and they have lost many of my packages. I received them really quick. I was very satisfied. I still don't trust USPS completely.

October 21, 2025
Unprompted review
Rated 5 out of 5 stars

Plan and simple

Website is easy to navigate. There are different options for the amount of doses. They give different options for payment. Easy transaction and shipping is reasonable for time and cost. Highly recommend.

September 13, 2025
Unprompted review
VetShopMax logo

Reply from VetShopMax

Hi Brett,

We're delighted to hear you're pleased with our products and service. We appreciate your support and look forward to serving you again.

Regards,
VetshopMax

Rated 5 out of 5 stars

Convience

Convience, fast shipping

October 14, 2025
Unprompted review
VetShopMax logo

Reply from VetShopMax

Hi Jay,

Thank you so much for your feedback! We’re really glad to hear your order arrived quickly. 😊

We appreciate you choosing VetshopMax and hope to see you again soon! 🧡


Regards,
VetshopMax

Rated 5 out of 5 stars

Good thank you

October 23, 2025
Unprompted review
VetShopMax logo

Reply from VetShopMax

Hi Danielle,

Thank you so much for your feedback! 😊

We appreciate you choosing VetshopMax and hope to see you again soon! 🐶😺🧡


Regards,
VetshopMax

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