viagogo Reviews 

Nice to have tickets which were already sold out. Less nice that we had to pay 80 euro extra per ticket for a service fee. Also less nice that we received the tickets just 12 hours before the start of the event.

Queues were quick to go down.
Very organised. On time. Great show

Tickets were delivered without fuss. We had decent seats and enjoyed the football. Only thing I would say is that the added text given for the tickets wasn’t necessarily correct. However, I’m sure this can be rectified next time around.

Great seats, booking process was straight forward and easy, the price was high but it was for Ariana grande that was sold out so it was to be expected, no problems tickets sent over the axs withon minutes, very happy

Great, easy experience using Viagogo

Service and Ticket Transfer is fast and easy. IMHO the pricing is too much. Normal ticket price was more than 50% less than the Viagogo price was.

All went well! thank you viagogo!
a bit too pricey on the fees ~

Booking process is easy, tickets were delivered as promised, got communication in every step of the process.

Writing
Easy and fast transaction! The tickets were in my Ticketmaster account right away after I received the email confirmation. Smooth and hassle-free experience. Highly recommended! 👍

Got the tickets through axs transfer in few days which was great. Didn’t have any problems whatsoever. The only negative was the additional fees viagogo adds to the ticket price.

Fantastic customer support, great seats, great atmosphere and a great experience watching top quality cricket. Superb

I booked the tickets via Viagogo for Ariana Grande tour in London. Everything was well organized, we successfully access the concert. I received the tickets directly in AXS app one month prior the event. The tickets were personalized with my name, with dynamic QR code, no difference if I have managed to book them directly via AXS. During the concert's day, Viagogo sent me an email with phone numbers and contact detals in case of issue. This was my first time using Viagogo and have a lot of doubts, but now I am happy I used this platform (in case you don't have an option to buy a ticket during the regular tickets sale).

easy and reliable, tickets arrived in my App very early

Bought tickets and they were fake- scanned them at the venue and was denied access. Customer service was good and supplied a full refund. However, if viagogo are unable to authenticate tickets, then they shouldn’t be selling them. I would not recommend.

Currently still waiting on a £400+ ticket for Ariana Grande that I bought at the beginning of June.... The concert starts in less than 11 minutes and will no ticket. I have been told there Guarantee kicks in at 3 hours then again at two hours and now I'm being told it's when the event starts. Absolutely disgusting service. I now have a distraught daughter at the venue with no way of getting in.
Avoid this company that doesn't care.

Thank you I’m so glad I received my tickets one week before so I can stop stressing out about them and fully enjoy the show I had great time seeing Ariana again after 7 years thank you for your great customer service as well.

Absolute scammers do not buy tickets from this website as they make you pay for a ticket and wait for the date to arrive and then they don’t send you a ticket and you end up losing all of your money and you don’t even get your money back this is an absolute scam

I was sent the wrong ticket, spent over 4 hours on the phone and still no refund, just a horrible experience altogether. AVOID!

Great service,, all went smoothly! Seller transfered tickets in good time! Booling process was good! Its good to know if there is a problem viagogo will be there to help! Would highly recommend using them! Iam sure i will again! Have never had a problem with them! Great way of getting tickets!!