The seats were amazing! We had an unforgettable time, it was a unique concert!! My only issue is that I bought this tickets because vip parking was included, when we arrived to the venue, they didn't... See more
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Review summary
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Reviews shaping this summary
The venue was relatively small, and our tickets were standing room only (most of the audience was in the sitting), so the concert cobditions were not ideal. Thw show itself was very good but our viewi... See more
Purchase was easy and I received my tickets quickly, much sooner than I'd expected. On the day they were scanned at the gate and everything went smoothly. I have to say though tahat I am a nervous p... See more
I have to be fully honest, I never would have used any ticket sellers other than Ticketmaster/Axis/o2 but, on this occasion I did and am so overwhelmed how straight forward, speedy and genuine everyth... See more
Company details
Information provided by various external sources
Tickets for Concerts, Sport, Theatre at viagogo, an online ticket exchange. Buy and Sell Tickets 100% safe and guaranteed.
Contact info
Switzerland
- trustpilot@viagogo.com
- www.viagogo.fr
3.9
Great
8K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
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It was easy to buy
It was easy to buy, and the ticket arrived right on time.
June 26, 2026
Unprompted review
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We got our tickets fast and without any…
We got our tickets fast and without any issues.
July 3, 2026
Unprompted review
Easy process great experience e
July 5, 2026
Unprompted review
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Charlie Puth in Helsinki - concert tickets.
I was happy to find ticket to Charlie Puth concert in Helsinki, days before the event. It was easy to buy, very clear process, friendly website and everything went smoothly. Will check viagogo again when looking for tickets. Highly recommend.
July 1, 2026
Unprompted review
I have both previously sold and bought…
I have both previously sold and bought tickets via vivago, clear instructions and easy to navigate the app. Great experience at London stadium to see Metallica this year 😁
July 5, 2026
Unprompted review
Ticket was very affordable
Ticket was very affordable, transferred promptly and I had a great time partying with Harry Styles!
July 1, 2026
Unprompted review
Simple, Easy, well done
It was easy to buy the tickets. Once I paid, I got the tickets delivered well in time. Viagogo had good options.
June 18, 2026
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Delay in ticket confirmation
Delay in ticket confirmation. I had to do online chat to get tickets
June 30, 2026
Unprompted review
Seamless and smooth buy
The whole process was smooth and seamless. We loved the location and are very grateful for the opportunity to attend the match!
July 3, 2026
Unprompted review
THE WORST customer service known to man…
THE WORST customer service known to man EVER
You will not get any answer ever sorry.
July 8, 2026
Unprompted review
Was great ! I was nervous as I purchased world cup…
I was nervous as I purchased world cup round 16 a year in advance. Tickets were legitimately transferred through Fifa App from the seller a week before the match and Fifa communications started about the upcoming match. Like all passes, barcode activates once gates open. Our seats were great, even so high up ( which is what we paid for) but exceeded view expectations!
July 5, 2026
Unprompted review
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Had the best time and timely customer…
Had the best time and timely customer service by viagogo!
July 2, 2026
Unprompted review
Initially
Initially, I had some issues because my ticket hadn't arrived. I contacted the Viagogo team, and they reassured me that everything would be resolved before the match started. They also said that if it wasn't, they would make sure I could enjoy the game. That made me very happy with my decision to buy my ticket through Viagogo.
July 2, 2026
Unprompted review
Fantastic service
Fantastic service. Description was accurate and enjoyed my time at the event.
July 2, 2026
Unprompted review
Fantastic experience from start to…
Fantastic experience from start to finish, very nervous the ticket wouldn't work but was perfect. Would absolutely use again. I just wish the fees weren't so high
July 4, 2026
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Consistently excellent service that…
Consistently excellent service that provided hard-to-get tickets at a reasonable price. I recommend it and will use the service again. Yop and FooFighters rules. Thx
July 3, 2026
Unprompted review
All worked out perfectly
All worked out perfectly. Transfer of tickets smoothly. Secure and trustworthy transaction.
June 29, 2026
Unprompted review
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