Via Roma Fashions Reviews 502

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

Honestly anything you buy from here is worth every penny. Fast delivery, ordered something on Thursday meant to come following Monday and I got it Saturday, same week I’ve ordered! Definitely will com... See more

Rated 5 out of 5 stars

1st time purchase from this company. Ordered my item as it was competitively priced.Arrived well packaged within a couple of days with pre packed labels to return if not happy. Fantastic service with... See more

Rated 5 out of 5 stars

Via Roma Fashion's website offers a great variety of products from clothing to accessories and shoes. Their prices are one of the best prices compared to the other e-boutiques. I bought an item from t... See more

Rated 4 out of 5 stars

I ordered 4 sunspel tops. Only 2 turned up. Delivery note had 2 crossed off with no explanation or refund. Tried emailing but no response. There seems to be no way to con tact them. Shame as th... See more

Company details

  1. Men's Clothing Store

Information provided by various external sources

Via Roma Fashions was established in January 2017 with it's first high street shop and online store. We are a family run business with over 20+ years experience trading in the Italian fashion industry. Hence the name Via Roma. We aim to provide the best service and shopping experience for our clients based locally in Burnley. We look to help our clients achieve the look and style they desire at the best comparable prices in the UK market.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

502 reviews

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Rated 5 out of 5 stars

BLACK LANVIN TEE

Unbeatable deal. Packaged perfectly and arrived almost instantaneously. Perfect communication and presentation. 10/10

February 7, 2023
Rated 5 out of 5 stars

Great service

Absolute spot on service by viaroma ordered a few things and had a size issue with one item. It was returned and exchanged in a few days. Great customer service and fast delivery. Will 100% be using again

January 24, 2023
Unprompted review
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Rated 1 out of 5 stars

I had an order delivered with photo…

I had an order delivered with photo provided, left in my front garden, got home from work no parcel, contacted retailer again to be emailed back I have to take it up with DPD, sorry but my contract is with retailer not the carrier, I won't purchase anything again from this retailer.

January 11, 2023
Unprompted review
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Rated 1 out of 5 stars

SCAMMER!!!!

Advise anyone shopping here to be careful!! Ordered two polo shirts online and one only turned up, contacted them to discuss problem and was told it’s not there problem its down to DPD, said they had proof of delivery in a big parcel bag however when asked to see the image had no response. Having CCTV myself and video doorbell can clearly see it’s a small parcel. Currently in dispute but please use payment that covers you if this situation happens!!!! Absolute SCAM of a company!

December 21, 2022
Unprompted review
Via Roma Fashions logo

Reply from Via Roma Fashions

We’re sorry to hear you’re not happy with the level of service provided. The investigation was opened and fell within our favour for the claim. When sending a parcel we use either an express pack1 which is a tshirt sized parcel or an express pack 5. Which is usually for jackets or more than 1 item. The image taken from the driver was a larger parcel bag (express pack 5) which reflects our choice to decline the following claim. Sorry for the inconvenience and we hope this doesn’t hinder future business.

Rated 1 out of 5 stars

Wasted my time !

Purchased t-shirt,2 day after it should of been dispatched got a refund, no apologies or email explaining item had gone out of stock. Now I’m gonna have to head to shops to find a Burberry t-shirt to wear tonight .

December 30, 2022
Unprompted review
Rated 5 out of 5 stars

Utv82

Great shopping experience straight forward answers to all my enquiries hassle free returns received exactly what was ordered glad I found this outlet.

December 13, 2022
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Rated 5 out of 5 stars

Spot on!

Excellent choice, decent discount for Black Friday. Good insta promos. Quick dispatch and delivery. Will use again.

November 27, 2022
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Rated 5 out of 5 stars

Brilliant Shop

Excellent service, very polite and helpful lads in the shop, will definitely be going there again.

December 8, 2022
Unprompted review

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