Vidday Reviews 

836
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 252 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the service incredibly easy to use, straightforward, and fun, requiring no special technical knowledge to create personalized videos. The final video products are consistently described as perfect, amazing, and high quality, often bringing joy and being considered the best gift ever. Many people highlight the outstanding customer service and chat support, noting their promptness, helpfulness, and constant availability throughout the process. Reviewers consistently report a smooth and satisfying experience, with no significant recurring issues or widespread negative feedback noted across the reviews.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting that the platform is incredibly easy... See more

Product

Customers consistently note positive experiences with the product, often describing the final video as... See more

Website

Clients share positive opinions on website, consistently praising its ease of use and intuitive interface for... See more

Service

Reviewers highlight positive aspects of service, consistently praising its ease of use and professional... See more

Customer service

People report positive experiences with customer service, highlighting the support team's efficiency,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Vidday site has a cool concept, that uses AI tech positively. Simple to set up, then it walks you through the process of making invites, offers easy ways to record or submit media, then ta... See more

Company replied

Rated 5 out of 5 stars

I stumbled upon Vidday by accident and when I saw what I could do to celebrate my mom's birthday I was excited! The whole process was straight forward and fun! Any time I had a question, the virtual p... See more

Company replied

Rated 5 out of 5 stars

Brilliant easy service!! My mum’s 90th birthday ! We had over 20 friends and family from all over the world sending birthday greetings. No hassle, no tech knowledge required - very simple and straight... See more

Company replied

Rated 5 out of 5 stars

I loved how seamless this service was to use, and the final product was perfect!! A local teacher was receiving a major award and not many could attend the event where she was receiving her honor. I w... See more

Company replied


Company details

  1. Greeting Card Shop
  2. Gift Shop
  3. Video Editing Service
  4. Video Production Service
  5. Web Collaboration Platform

Written by the company

VidDay is a group video maker for birthdays and special occasions that helps people create meaningful surprise video gifts together. With VidDay, you can easily invite friends and family by link to record and upload video messages from any device, anywhere in the world. No app is required for guests. Once messages are collected, VidDay combines everything into one shareable video gift that can be watched online, downloaded, or gifted digitally. VidDay is commonly used to create birthday videos with friends, group birthday videos, and surprise video gifts for birthdays, as well as celebration videos for anniversaries, retirements, weddings, graduations, farewells, memorials, and corporate recognition. Customers choose VidDay when they want to bring people together across distances and create something more personal and emotional than a card, text message, or standard gift. The platform is free to start with no credit card required. Organizers can invite unlimited guests and preview their video as many times as they like before deciding to share. You only pay when you’re happy with the result and ready to deliver the video, with pricing starting at $5. VidDay offers easy personalization tools, including themes, captions, photos, your own music, GIFs, and AI upscaling to help improve video and photo quality. The guided editor is designed to be simple and intuitive, even for first-time organizers managing large groups. For those who want something tangible, VidDay also offers optional keepsakes such as USB video gifts and Video Books, allowing recipients to replay their video gift anytime without relying on a phone or computer. VidDay is trusted by millions of users worldwide and is rated 4.9/5 on Google and 4.8/5 on Trustpilot (as of January 2026). The company provides real human live chat support to help organizers at every step, from inviting contributors to final delivery. VidDay was built to make it easy to turn video messages into a surprise video gift for birthdays and any celebration, big or small. How the VidDay Process Works VidDay uses a simple three-step Invite → Upload → Combine workflow that removes the stress of coordination: 1. Start & Invite: Create your event page in seconds and share a private submission link via text, email, or social media. 2. Collect Media: Friends and family click the link to upload video messages, photos, and audio clips directly from their phone or computer. 3. Create & Share: Use the guided editor to arrange clips, add a personalized soundtrack, apply a theme, and share or gift the finished video. Key Features That Make VidDay Different No App Required for Guests: Invitees upload from any browser on any device. No downloads, logins, or accounts needed. Free to Start – No Credit Card Needed: Start your project, invite unlimited guests, and preview your video for free. Pay only when you’re ready to share. Smart Invites & Auto-Reminders: Track submissions and send automated reminders so no one forgets to participate. AI-Powered Photo Enhancement: Built-in AI upscaling improves clarity for older or low-resolution photos so they look great alongside video messages on any screen. Pay-When-Happy Pricing: Only pay when you’re satisfied with the final video. Pricing starts at $5, with optional annual plans for unlimited videos. Personalization & Creative Tools Every VidDay video is unique. Choose from a wide range of themes or customize fonts, colors, and layouts. Add captions, GIFs, photos, and your own music, or include digital gift wrap for a surprise reveal. Custom song options are also available for an extra-personal touch. Premium Physical Keepsakes In addition to digital delivery, VidDay offers physical keepsakes for lasting impact: Video Books – A physical book that automatically plays the video when opened, no Wi-Fi required Personalized USBs – A beautifully packaged way to preserve and gift memories Group Gifting & Giving Back VidDay also supports optional group gifting features, including crowdfunding toward a gift card or planting verified trees in the recipient’s honor.


Contact info

4.8

Excellent

TrustScore 5 out of 5

836 reviews

5-star
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3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(836)

252 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very easy

Very easy to use & monitor length of video. Great for sequencing videos & having videos uploaded.

February 20, 2026
Unprompted review
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Reply from Vidday

John, thank you for the great feedback. It’s wonderful to hear that sequencing clips and uploading videos felt simple and smooth. We’re happy VidDay worked so well for you.

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Rated 5 out of 5 stars

Totally brilliant

Totally brilliant. Used vidday a few times over the years for memorable videos and I highly recommend them.

March 7, 2026
Unprompted review
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Reply from Vidday

Kate, thank you for being such a loyal VidDay creator.

We’re so glad VidDay has helped you make memorable video gifts time and time again. Your support genuinely means the world to us.

THANK YOU!!

Rated 5 out of 5 stars

Making a congratulatory video

Making a congratulatory video for my grandson’s graduation was very user-friendly. I was even given a chance to re-do if the video did not look good to me, which I took advantage of.

March 9, 2026
Unprompted review
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Reply from Vidday

Thank you Barbara for sharing this lovely review.

We’re so glad creating a graduation video gift for your grandson felt so user‑friendly. Being able to redo clips until they looked just right is exactly the kind of creative freedom we want you to have. We’re thrilled VidDay helped you celebrate such a proud moment.

Rated 5 out of 5 stars

I put a video together for my friends…

I put a video together for my friends 40th and it was an absolutely amazing experience! The room was filled of laughter and tears of joy! Such a memorable day and so easy to put together in one place!

March 7, 2026
Unprompted review
Vidday logo

Reply from Vidday

Mary-Anne, thank you for sharing your experience. We’re thrilled your video gift brought so much joy to your friend’s 40th and that putting it together felt effortless.

It means a lot to be part of your celebration! 💙

Rated 5 out of 5 stars

This video came out so much better than…

This video came out so much better than I expected! It was so easy for me to use as I am not tech savvy and was afraid to take on this project. I will definitely use this again and I cannot recommend enough! This was the best gift ever for my daughter to receive from her family and have forever! THANK YOU VIDDAY!!!!

March 2, 2026
Unprompted review
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Reply from Vidday

Thank you, Lynne. Your kind words mean so much. We’re thrilled that VidDay was simple and stress‑free for you, and knowing this video gift became such a special keepsake for your daughter is the best compliment we could ask for. We appreciate your heartfelt recommendation.

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Rated 5 out of 5 stars

Best gift ever!

Except for the initial legwork, which was contacting friends and family, this was the easiest and most fun gift I have given in a long time. My friend, who was the video recipient, said it was the best present she had ever received in her 70 years!

March 3, 2026
Unprompted review
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Reply from Vidday

We’re so happy to hear how much joy your birthday video brought! Knowing your friend called it the best gift in 70 years is the sweetest compliment. Thank you Sonja, for choosing VidDay for such a special video gift.

Rated 5 out of 5 stars

VidDay did exactly what I needed it to…

VidDay did exactly what I needed it to do...capture a tribute from my son's basketball program to the coaches. It was a unique idea and added a nice touch to their year end celebration. The coaches (yes grown men, Lol) were in tears. They were touched by the messages the players left for them. I needed assistance a couple of times will creating the video. I utilized the chat feature. Prompt responses and answered all my questions.

March 1, 2026
Unprompted review
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Reply from Vidday

Thank you for sharing this touching experience! We’re thrilled VidDay made it easy to create a video gift that meant so much to the coaches. Knowing it brought real emotion to their celebration is exactly why we do what we do. We’re also glad our chat team could support you along the way.

Rated 5 out of 5 stars

Last minute 47th birthday surprise

I decided last minute to do that as surprise for my husband's birthday and he loved it. This is such an amazing way and easy way to get everyone together now matter the distance. It's a gift that will last forever.
The price was very reasonable.

February 28, 2026
Unprompted review
Vidday logo

Reply from Vidday

Hi Kris! What a lovely surprise for your husband’s 47th. It really is the best feeling to see everyone come together, no matter the miles between them. We’re so glad it was a stress-free experience for you, and here’s to many more happy memories! 🎂

Rated 5 out of 5 stars

For my husband's 70th bday video

For my husband's 70th bday video, the choice of platforms in which to invite made it so simple to reach people. For those latecomers, I was able to easily extend the "deadline date" and really enjoyed the ability to remind people via Vidday's communication. My daughter took over with organization so can't speak to that but overall , for the value, highly recommend Vidday! My husband's reaction" One of the best of my gifts given".

February 27, 2026
Unprompted review
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Reply from Vidday

Thanks so much for the kind words, LT! We love hearing that the invitation process made things easier for you, and it’s great that you were able to use our tools to nudge those latecomers along.

We’re honoured that the video gift montage turned out to be one of your husband’s favorite gifts! 🎁😊

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Rated 5 out of 5 stars

It was for a retirement

It was for a retirement. Clear video. There wasn't a dry eye in the room.

February 27, 2026
Unprompted review
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Reply from Vidday

Hi Janice, how special! We’re so touched to hear there wasn’t a dry eye in the room. Thank you for choosing VidDay to help celebrate such a big milestone! 🥂

Rated 5 out of 5 stars

Excellent

Excellent! I am 66 years young & I wanted to give my grandson a birthday card he could keep with him always even after I'm gone. I told of how much I love him & how proud I am of him. What a wonderful tool!

February 26, 2026
Unprompted review
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Reply from Vidday

Linda, this is truly beautiful! Thank you for sharing that with us. We are truly so glad to have been part of such a meaningful project. Wishing you and your grandson all the best! ❤️🙏

Rated 5 out of 5 stars

A serious old school Engineer loved it.

My husband is extremely hard to buy for and hates to waste money. He is an Engineer if you have one in your family you understand. He LOVED the video gift. He could not believe all the family and friends that responded and wished him birthday greetings. This app and the chat team are amazing.

February 27, 2026
Unprompted review
Vidday logo

Reply from Vidday

Hi Audrey, thanks for your review!

We’ve learned that if you can impress an Engineer, you’ve hit the jackpot. We’re so happy our support team could help make the process smooth for you. It sounds like your husband truly felt the love from everyone. Thanks again for the shout-out.

Rated 5 out of 5 stars

Vidday is intuitive and easy to use.

I tried using a variety of AI and some software to make a birthday video for my wife. It was a frustrating experience. A friend recommended Vidday and I'm super happy they did. Putting the video together was intuitive. I had about 60 pictures and 20 clips to integrate. It went very quickly and Vidday produced a great video that my wife loved.

February 22, 2026
Unprompted review
Vidday logo

Reply from Vidday

We’ve all been there with clunky software, Howard!

Super happy to hear that VidDay felt intuitive for you. Bringing 60 photos and 20 clips together is no small feat, so great job getting that all organized! So glad your wife loved the final result. 🎥🙌

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Rated 5 out of 5 stars

This service was super easy to use and…

This service was super easy to use and very affordable. I appreciated being able to get advance "drafts" of the full video up until I finalized it. I was able to extend the deadline with no difficulty at all. I also "splurged" for a customized song which I added as the last part of the video. Again, very affordable, and they made a home run in turning it around quickly and the way it perfectly reflected my husband's life. I highly recommend using this service!

February 13, 2026
Unprompted review
Vidday logo

Reply from Vidday

Hey Vicki, it sounds like you knocked it out of the park with that personalized song! We love when users get creative with their customization. Thank you for the high recommendation - it was a pleasure being part of your husband’s celebration!

Rated 5 out of 5 stars

Vidday made my brother's surprise party…

Vidday made my brother's surprise party all the more special. Vidday made it very easy to create the invitation to send to friends and family. I was able to add additional photos, videos and text to my video gift with ease. It is a great way to get family and friends to send tributes whether they are near or far.

February 15, 2026
Unprompted review
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Reply from Vidday

Thanks Davida! It’s wonderful to hear that the invitation process helped make your brother’s party even more special. We love how easy it is to gather tributes from near and far, and we’re so glad you enjoyed the process! 🎈😊

Rated 5 out of 5 stars

Surprise 100th celebration

Our video was a wonderful surprise for my parents 100th birthdays! The customer support was excellent. It was easy to navigate site, with many theme options available. It was easy to download photos and choose music. Our participants had no trouble uploading their videos. The quality was great. We were very satisfied.

February 15, 2026
Unprompted review
Vidday logo

Reply from Vidday

A 100th birthday is an incredible milestone! We’re so glad our platform and support team made the process easy for you. It’s super special to have helped your family celebrate such a big day. 🎊💯

Rated 5 out of 5 stars

Help for a friend!!!

I was able to help my lifelong friend get through a difficult time in his life. He was able to see all the people that love him in the comfort of his own home. He saw messages of love, hope, stories from the past and lots of laughter. He was so appreciative of this gift. Thank you Vidday!!!!!

February 12, 2026
Unprompted review
Vidday logo

Reply from Vidday

Hey Stephen, thank you for sharing that. It sounds like this video was a true comfort to your friend when he needed it most.

We’re so glad that VidDay could help deliver all those messages of love and laughter to his home. 🙏💙

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Rated 5 out of 5 stars

Made a 75th birthday video for my hubby

I made a 75th birthday video for my husband using Vidday, It was pretty easy to setup and invite people to participate. Most of the invited participants were not that tech savvy, but managed to send fantastic messages. To see the surprise and pleasure as my husband watched his video was overwhelming!

February 9, 2026
Unprompted review
Vidday logo

Reply from Vidday

Hey Maggie! It’s so heartwarming to hear that even the less tech-savvy family members had a great experience contributing. That overwhelming feeling of joy is exactly why we do what we do! So glad your husband enjoyed his 75th. 🥳✨

Rated 5 out of 5 stars

Brilliant to work with - great customer service!

I recently worked with Vidday to make an 80th birthday video for my sister. She absolutely loved it! Vidday was brilliant - I couldn't fault their service. The platform was easy to use and the final product was of excellent quality and reasonably priced. I had several technical questions throughout the process. A 'real person' responded to my queries immediately or, if out of office hours, within 24 hours.
I would thoroughly recommend Vidday and will certainly use them again.

February 8, 2026
Unprompted review
Vidday logo

Reply from Vidday

Thanks for the glowing review, Charley! We'll remain as a real person support team because we know how important these projects are. So glad your sister loved her 80th birthday video - we’d love to help you with the next one! 😊

Rated 5 out of 5 stars

Smooth and Seamless experience

Smooth and Seamless experience, Enabled me create some wonderful memories for the 50th wedding anniversary of my mom n dad

February 8, 2026
Unprompted review
Vidday logo

Reply from Vidday

Hey Amit, smooth and seamless is exactly how it should be! We’re very glad that we could help you create some beautiful memories for your parents’ 50th anniversary. Thanks for choosing us! ✨

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