Vidday Reviews 

836
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 252 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the service incredibly easy to use, straightforward, and fun, requiring no special technical knowledge to create personalized videos. The final video products are consistently described as perfect, amazing, and high quality, often bringing joy and being considered the best gift ever. Many people highlight the outstanding customer service and chat support, noting their promptness, helpfulness, and constant availability throughout the process. Reviewers consistently report a smooth and satisfying experience, with no significant recurring issues or widespread negative feedback noted across the reviews.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting that the platform is incredibly easy... See more

Product

Customers consistently note positive experiences with the product, often describing the final video as... See more

Website

Clients share positive opinions on website, consistently praising its ease of use and intuitive interface for... See more

Service

Reviewers highlight positive aspects of service, consistently praising its ease of use and professional... See more

Customer service

People report positive experiences with customer service, highlighting the support team's efficiency,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Vidday site has a cool concept, that uses AI tech positively. Simple to set up, then it walks you through the process of making invites, offers easy ways to record or submit media, then ta... See more

Company replied

Rated 5 out of 5 stars

I stumbled upon Vidday by accident and when I saw what I could do to celebrate my mom's birthday I was excited! The whole process was straight forward and fun! Any time I had a question, the virtual p... See more

Company replied

Rated 5 out of 5 stars

Brilliant easy service!! My mum’s 90th birthday ! We had over 20 friends and family from all over the world sending birthday greetings. No hassle, no tech knowledge required - very simple and straight... See more

Company replied

Rated 5 out of 5 stars

I loved how seamless this service was to use, and the final product was perfect!! A local teacher was receiving a major award and not many could attend the event where she was receiving her honor. I w... See more

Company replied


Company details

  1. Greeting Card Shop
  2. Gift Shop
  3. Video Editing Service
  4. Video Production Service
  5. Web Collaboration Platform

Written by the company

VidDay is a group video maker for birthdays and special occasions that helps people create meaningful surprise video gifts together. With VidDay, you can easily invite friends and family by link to record and upload video messages from any device, anywhere in the world. No app is required for guests. Once messages are collected, VidDay combines everything into one shareable video gift that can be watched online, downloaded, or gifted digitally. VidDay is commonly used to create birthday videos with friends, group birthday videos, and surprise video gifts for birthdays, as well as celebration videos for anniversaries, retirements, weddings, graduations, farewells, memorials, and corporate recognition. Customers choose VidDay when they want to bring people together across distances and create something more personal and emotional than a card, text message, or standard gift. The platform is free to start with no credit card required. Organizers can invite unlimited guests and preview their video as many times as they like before deciding to share. You only pay when you’re happy with the result and ready to deliver the video, with pricing starting at $5. VidDay offers easy personalization tools, including themes, captions, photos, your own music, GIFs, and AI upscaling to help improve video and photo quality. The guided editor is designed to be simple and intuitive, even for first-time organizers managing large groups. For those who want something tangible, VidDay also offers optional keepsakes such as USB video gifts and Video Books, allowing recipients to replay their video gift anytime without relying on a phone or computer. VidDay is trusted by millions of users worldwide and is rated 4.9/5 on Google and 4.8/5 on Trustpilot (as of January 2026). The company provides real human live chat support to help organizers at every step, from inviting contributors to final delivery. VidDay was built to make it easy to turn video messages into a surprise video gift for birthdays and any celebration, big or small. How the VidDay Process Works VidDay uses a simple three-step Invite → Upload → Combine workflow that removes the stress of coordination: 1. Start & Invite: Create your event page in seconds and share a private submission link via text, email, or social media. 2. Collect Media: Friends and family click the link to upload video messages, photos, and audio clips directly from their phone or computer. 3. Create & Share: Use the guided editor to arrange clips, add a personalized soundtrack, apply a theme, and share or gift the finished video. Key Features That Make VidDay Different No App Required for Guests: Invitees upload from any browser on any device. No downloads, logins, or accounts needed. Free to Start – No Credit Card Needed: Start your project, invite unlimited guests, and preview your video for free. Pay only when you’re ready to share. Smart Invites & Auto-Reminders: Track submissions and send automated reminders so no one forgets to participate. AI-Powered Photo Enhancement: Built-in AI upscaling improves clarity for older or low-resolution photos so they look great alongside video messages on any screen. Pay-When-Happy Pricing: Only pay when you’re satisfied with the final video. Pricing starts at $5, with optional annual plans for unlimited videos. Personalization & Creative Tools Every VidDay video is unique. Choose from a wide range of themes or customize fonts, colors, and layouts. Add captions, GIFs, photos, and your own music, or include digital gift wrap for a surprise reveal. Custom song options are also available for an extra-personal touch. Premium Physical Keepsakes In addition to digital delivery, VidDay offers physical keepsakes for lasting impact: Video Books – A physical book that automatically plays the video when opened, no Wi-Fi required Personalized USBs – A beautifully packaged way to preserve and gift memories Group Gifting & Giving Back VidDay also supports optional group gifting features, including crowdfunding toward a gift card or planting verified trees in the recipient’s honor.


Contact info

4.8

Excellent

TrustScore 5 out of 5

836 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(836)

251 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Platform Meets Great Video

I was looking for an easy to use platform to create a video tribute for my husband's 60th birthday. I was debating between creating my own video using a platform I've used in the past to create videos or one like Vidday. Because of the number of videos I was anticipating - and wanted more of a "plug and play", I decided to use Vidday. I also looked at other "like" platforms and felt that Vidday was the best fit. And it did not disappoint! The user experience (people sharing their videos), my experience (pulling it all together) and my husband (viewing it) all hit the mark. I used a combo of videos and pictures. Took advantage of the music option (it was perfect). I also had several people send me their videos (vs uploading them to Vidday) and it was super easy for me to upload the videos to the platform. I didn't take advantage of the sites communication features - I did my own. But it was a great feature for those who want to use them. If I could give Vidday a 10/5 I would! The functionality, customization options, ease of use and end result hit the mark The quality of the video was perfect. I even had some videos that were marked as "low resolution" and they came thru just fine.

January 31, 2026
Unprompted review
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Reply from Vidday

Hey Kristi! We love a '10/5' review! Thank you very much for the detailed feedback on your experience.

It sounds like you had a great system down, and we’re very happy to know that even your lower res videos turned out perfect for the final piece. Happy 60th to your husband! 🥳✨

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Rated 5 out of 5 stars

The video turned out great!!

The video turned out great! There was support every step along the way. This was my first time using VidDay and they made the experience easy. the final product was a big hit! Thank you for providing such a service to make a 40th Birthday a memorable experience!!

January 31, 2026
Unprompted review
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Reply from Vidday

Welcome to the VidDay family, Marianne! We’re so happy we could support you throughout your first project. Hearing that it was a big hit for the 40th birthday makes our day! 🎈😊

Rated 4 out of 5 stars

Just Let It Flow!

I was fascinated at the prospect of creating a videobook for my sister's 80th birthday and thoroughly enjoyed the process itself. The idea was that best friends, siblings, and Tisha's son fly here to present the videobook in person on her birthday. An enthusiastic response from all of my Invitees brought my family and friends closer and the synergy that our "secret project" created was wonderful!
The only downside is that Vidday's shipping time from production to actual delivery of the item needs improvement. The videobook I ordered did not arrive in time for my sister's birthday on January 23rd. However, thanks to mirror cast, we all watched the video together on my TV.

January 11, 2026
Unprompted review
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Reply from Vidday

Thank you for your honest feedback. We're super glad the content of the video was a success and that mirror cast saved the day for your sister’s celebration! We are constantly working on our shipping logistics to ensure the information we hear and share is what's happening in reality, and we appreciate your patience on that. 🎥🙏

Rated 5 out of 5 stars

This is my 3rd video I have done one…

This is my 3rd video I have done one for my wife's Birthday, one for my instructor for our College Graduation, and now one as just because and each time each individual was overwhelmed with emotions by the personal videos for them. I love this company and I highly recommend them

January 29, 2026
Unprompted review
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Reply from Vidday

Three videos down - good stuff! We're super glad to hear that and to be your go-to for such meaningful life moments, from graduations to 'just because.' Thanks for being such a wonderful part of our VidDay community, Garrick! 🌟

Rated 5 out of 5 stars

This is an amazing platform

This is an amazing platform! I used it for my dad's 85th birthday. Uploading the videos was a simple process. The customer service representative was so responsive, knowledgeable and professional I asked her if she was A.I ( she wasn't). The final video was absolutely beautiful.. I loved that there were so may options to choose from for background music, and the theme selections were great as well. The price is outstanding . You get a professional, memorable video at a very very reasonable cost. I haven't presented the video to my dad yet because his birthday is next month, but my brother and I agree that it's going to nake him cry.

January 28, 2026
Unprompted review
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Reply from Vidday

Hey JT! We love the idea that you’re creating such a beautiful surprise for your dad’s 85th - thank you for sharing that with us. And yes, we are very much human here at the support desk!

We hope to see you again soon. 🎂✨

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Rated 5 out of 5 stars

Easy to use

Easy to use, looks amazing!!!!Such a great idea for a gift.Highly recommended!!!

January 28, 2026
Unprompted review
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Reply from Vidday

Thank you, Heather! We’re so glad you found it easy to use and a great gift idea. 🌟🙌

Rated 5 out of 5 stars

I made a 70th birthday video for my…

I made a 70th birthday video for my husband using Vidday, It was easy to setup and invite people to participate. Most of the participants I invited were not too tech savvy, but managed to send fantastic messages. My husband got to see family and friends that he hadn’t seen in up to 60 years. To see the surprise and pleasure as my husband watched his video was overwhelming!

January 24, 2026
Unprompted review
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Reply from Vidday

Hi Trish, thanks so much for the heartfelt review.

We are so glad our platform could bridge that gap for your husband’s 70th. That’s truly the magic of what we do. Hope to see you again for the next celebration! ❤️🎥

Rated 5 out of 5 stars

Making this video for my husband was so…

Making this video for my husband was so easy and streamlined! He loved the video so much 🥹 and I loved how it turned out. Thank you VidDay!

January 24, 2026
Unprompted review
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Reply from Vidday

Hey Tessa, we’re so glad it was a smooth process for you. Nothing beats that happy reaction - thanks for letting us share in the joy! ✨

Rated 5 out of 5 stars

Vidday was amazing!!!

Vidday was amazing! I would 100% use them again. They made everything simple and the whole process was very intuitive. The chat line was awesome to get a real life response almost instantly. The final product exceeded my expectations and the final video was a monumental homerun!

January 24, 2026
Unprompted review
Vidday logo

Reply from Vidday

Hey Steve, we love that! We really pride ourselves on that instant human support, so we’re happy you felt the love there.

Thanks for choosing VidDay! ⚾️🎊

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Rated 5 out of 5 stars

I am a return customer

I am a return customer. The website is so easy to use. You can include video clips along with photos. I highly recommend!

January 15, 2026
Unprompted review
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Reply from Vidday

A return customer is the best kind of feedback we can get! Thanks for sticking with us, Jr. We’re ready whenever you’re ready for your next project. 🌟😊

Rated 4 out of 5 stars

Rehearsal Dinner video

I used this to make a video for my son’s Rehearsal dinner for his wedding. I loved the idea, and it was super easy to do. The video turned out great. The only reason I have it 4 stars is because I wish there were more options with music and editing.

January 23, 2026
Unprompted review
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Reply from Vidday

Thanks for the feedback, Julie!

We really appreciate the honesty regarding the editing and music options - that’s exactly how we improve. We’re so glad your son’s rehearsal dinner video gift montage was a success! 🥂✨

Rated 5 out of 5 stars

VidDay is Amazing

VidDay did an amazing job helping me create a video for my daughter’s 50th birthday party. The support was outstanding, and clear with instructions. The finished video was great!!! I will recommend VidDay to others.
Thank you so much!
Lauren

January 24, 2026
Unprompted review
Vidday logo

Reply from Vidday

It was a pleasure helping you out, Lauren!

We’re so happy you found the instructions clear and that your daughter’s 50th birthday video turned out great. Thanks wholeheartedly for the recommendation! 🎈

Rated 5 out of 5 stars

This is the 3rd time I have used this…

This is the 3rd time I have used this platform. It is easy and so much fun for the recipients! Everyone enjoyed sending messages and the couple enjoyed recieving the messages! Highly reccommend and well worth the price!

January 17, 2026
Unprompted review
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Reply from Vidday

Three times over, and still having fun! That’s music to our ears. Thank you for trusting us with your special occasions over and over again, Michelle! 🌟🎉

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Rated 5 out of 5 stars

Incredibly easy way to produce a…

Incredibly easy way to produce a stunning video montage, used Vidday for a surprise birthday gift

January 7, 2026
Unprompted review
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Reply from Vidday

Thank you, Kellee! We’re very happy to hear Vidday helped you create a surprise birthday gift video that turned out so beautifully. “Incredibly easy” and “stunning” are words we love to hear.

Thanks so much for choosing Vidday and for sharing your experience with us!

Rated 4 out of 5 stars

Audio option can confuse people

The site worked well, but several people were confused by the audio option. I got a few audio submissions instead of video submissions, which I did not want. It would be nice if you could overlay photos on the audio submissions, to make them seem more consistent with the video theme, but I could not find a way to do that. Otherwise, I’m happy with the result. It’s a bit pricey, but having one place where everyone could submit their message made things easier.

January 13, 2026
Unprompted review
Vidday logo

Reply from Vidday

Hi Kathlyn, thanks for such thoughtful and balanced feedback!

We’re glad to hear the overall experience worked well and that having one central place for submissions made things easier. We also really appreciate you pointing out the confusion around the audio option and your suggestion about pairing photos with audio - I'm happy to share that note with our product team.

Thanks again for taking the time to explain your experience, and we’re happy to hear you were pleased with the final result.

Rated 5 out of 5 stars

Perfect for a 50th birthday gift!

I made a video for my husband's 50th birthday, and it turned out better than I expected! I was able to include so many friends and family members from all over the world. He was so touched to receive so many heartfelt messages. Vidday made it very easy to add photos and video messages together with my own music selections. I highly recommend!

January 12, 2026
Unprompted review
Vidday logo

Reply from Vidday

Hi Amy, thank you for the kind words! 💚

We’re so happy to hear your husband’s 50th birthday video exceeded expectations and brought together loved ones from around the world. That's really rewarding for us. We appreciate the recommendation and are glad Vidday was part of such an important moment!

Rated 5 out of 5 stars

Vidday is a great tool to create and capture memories!

Vidday is a great tool to develop memorable and special tributes for your love ones for any occasion. The program is user friendly which makes the process of inviting people, managing the video uploads, sending out reminders etc...easy and streamline. My family, created a video tribute for our mom's 85th birthday and she loved it! Thank you, Vidday for this wonderful software to capture and create memories for years to come!

January 11, 2026
Unprompted review
Vidday logo

Reply from Vidday

Thank you so much, RoJohn!

An 85th birthday is a very special milestone, and we’re proud that Vidday could help your family celebrate your mom in such a special way. Thanks for trusting us to help capture those memories.

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Rated 5 out of 5 stars

Vidday is great

Vidday is great. It is super easy to set up and send out invites and once all submissions are in, they piece all your videos together! I’ve used them twice now and it’s amazing! I will continue using them for all my special videos in the future!

January 9, 2026
Unprompted review
Vidday logo

Reply from Vidday

Thank you, Jennifer :)

We love hearing that you’ve used Vidday more than once and that it continues to deliver for you. Taking the heavy lifting off your plate is exactly what we hope for. We truly appreciate your loyalty and can’t wait to be part of your future celebrations!

Rated 5 out of 5 stars

I love the video it was simple amazing…

I love the video it was simple amazing 10/10.

January 10, 2026
Unprompted review
Vidday logo

Reply from Vidday

Thank you so much, Vickey! We’re so happy to hear you loved the video and that it was a 10/10 experience for you. It means a lot that you took the time to share your excitement. Thanks for being part of Vidday! 💛

Rated 4 out of 5 stars

Super easy and affordable way to make a…

Super easy and affordable way to make a tribute video. I have no experience with video creation or editing and I was able to do this no problem. I used the chat twice and they were very responsive and helpful in answering my questions. The recipient loved the final product! And it was easy for participants to submit their contributions. My only negative is that the free templates and music are kind of boring.

January 9, 2026
Unprompted review
Vidday logo

Reply from Vidday

Hi Christine, thank you for such a thoughtful review!

We love hearing that the process felt easy, and we’re especially glad our chat team could support you along the way.We really appreciate your honest feedback about the templates and music as well - that kind of insight helps us keep improving. Thanks for choosing Vidday!

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