VigiTech Solutions Reviews 156

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Bought tracker for my scooter, GPS and SIM card. Very cheap tracker and subscription and so far, after 1 month it works perfectly even if it is quite deep inside under battery. So many options in the... See more

Company replied

Rated 5 out of 5 stars

I found the support extremely useful right from my initial inquiry. I ended up buying the product, and it was installed in mere moments, just as promised. The information provided is thorough, even mo... See more

Company replied

Rated 5 out of 5 stars

Very helpful on my first enquiry. Subsequently made a purchase, installed in seconds as suggested. Very comprehensive details, actually far more than I need as an individual. Only downside is th... See more

Company replied

Rated 5 out of 5 stars

The best customer service I've experienced in a long long time, extremely helpful and knowledgeable, responses are very fast, the product was great, very good value and arrived very promptly. All in a... See more

Company details

  1. GPS Supplier
  2. Business to Business Service
  3. Car Accessories Store
  4. Security Equipment Store
  5. Telecommunications Service Provider
  6. Telematics Service

About VigiTech Solutions

Written by the company

VigiTech Solutions are the leading online retailer for your GPS tracker and security requirements providing highly accurate and cost effective products with unrivalled customer service to match. VigiTech Solutions stock a wide range of GPS trackers including long-life battery powered devices, CANBUS integration for fuel monitoring, along with simple and straightforward devices. Everything is setup and ready to go out of the box, simply connect your tracker, login using the details provided and away you go.

Contact info

4.9

Excellent

TrustScore 5 out of 5

156 reviews

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Rated 5 out of 5 stars

tracker review

So far so good easy to install tracker . fitted the tracker on top of battery as indicated and works perfectly would definitely recommend to family and friends thanks.

August 12, 2024
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Reply from VigiTech Solutions

Thank you for taking the time to review us Mr Shaw, we appreciate the feedback and recommendations

Rated 5 out of 5 stars

Simplicity Itself

The company ranks as No1 in their field on TrustPilot. The delivery was quicker than expected, well packaged and the installation couldn't be easier.
It works straight away and the accuracy is very good. Thoroughly recommended.

August 2, 2024
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Reply from VigiTech Solutions

Thank you for taking the time to review us Colin, it’s great to hear that it’s all working well for you.

Rated 5 out of 5 stars

Great product easy to use

Great product easy to use, fantastic after sales service, extremely helpful staff

August 3, 2024
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Reply from VigiTech Solutions

Thank you for taking the time to review us David, glad we got there in the end!

Rated 5 out of 5 stars

Track fast

Easy to set up customer care we're very very fast

August 1, 2024
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Reply from VigiTech Solutions

Thank you for taking the time to review us Keith. Great to hear that it’s all working well for you and you’re happy with the service

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Rated 5 out of 5 stars

Tracker

After a few initial hiccups the unit is now working fine, the technical team were extremely helpful.

August 1, 2024
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Reply from VigiTech Solutions

Apologies for the initial hiccups John, thank you for reviewing us and glad to hear that we sorted this for you and that you’re happy with the service

Rated 5 out of 5 stars

Recommended

Quick delivery and a minor problem sorted out quickly via an after hours email. Excellent customer service.

July 29, 2024
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Reply from VigiTech Solutions

Thank you for taking the time to review us, glad to hear that we could help you when you needed it.

Rated 5 out of 5 stars

1st class service

I found the whole process from ordering to fitting to understanding the data very simple. Would recommend to anyone

July 16, 2024
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Reply from VigiTech Solutions

Thank you for your review Paul, great to hear that you're getting on well with it!

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Rated 5 out of 5 stars

Very impressive with excellent…

Very impressive with excellent telephone support

July 15, 2024
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Reply from VigiTech Solutions

Thank you for taking the time to review us, great to hear that you're getting on well with it and that we could help you when you needed it!

Rated 5 out of 5 stars

Fitted a magnetic one to my trailer

Fitted a magnetic one to my trailer. Easy to use app to go with it aswell.
Great customer service.

July 17, 2024
Unprompted review
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Reply from VigiTech Solutions

Thank you for taking the time to review us Wayne, great to hear that the Oyster 3 is working well for you!

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Rated 5 out of 5 stars

Great Customer Service

I placed a duplicate order and rather than just sending it out, they got in contact straight away to confirm what I needed.
Items sent out and delivered very quickly.

June 26, 2024
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Reply from VigiTech Solutions

Thank you for taking the time to review us, it is really appreciated and great to hear that you're happy with the service

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. Very knowledgeable and helpful. Will use again and definitely recommend.

June 25, 2024
Unprompted review
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Reply from VigiTech Solutions

Thank you for reviewing and recommending us Matt, it's very much appreciated.

Rated 5 out of 5 stars

Chris who fitted my ghost was a great…

Chris who fitted my ghost was a great guy provided me with all the information and help I needed couldn’t of asked for better service.

June 10, 2024
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Reply from VigiTech Solutions

Thank you for taking the time to review us Terry!

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Rated 5 out of 5 stars

The best service I’ve ever had!

Very good experience, the service level is 5⭐️: quick response to any request, very helpful support team, set for particular customer items!
Extremely highly recommended!!!!

June 6, 2024
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Reply from VigiTech Solutions

Thank you for taking the time to review us Dumitru! So glad that you're happy with how it's working for you now.

Rated 5 out of 5 stars

Great value tracking device

Very well priced device as yet not fitted. Fast postage too.

June 5, 2024
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Reply from VigiTech Solutions

Thank you for taking the time to review us, we really appreciate the feedback

Rated 3 out of 5 stars

I have emailed support on the 4th june…

I have emailed support on the 4th june ref some ideas, and 3 days later i still havent had a reply

May 30, 2024
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Reply from VigiTech Solutions

Good evening Carolyn, I’m so sorry to hear that we have let you down on this occasion. Hopefully we can do something to put this right.
We don’t seem to have received your email.
If you could try calling or WhatsApp messaging us on 01206 804 834 we’ll do our best to help.
Ie will also try to contact you by email to help resolve any issues you may have.

Apologies again James @ VigiTech

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