VinDocs Reviews 

32
•
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

We wanted to check a car we bought and when we did this the company signed us up for a subscription, wich we didnt allow them to, since than the company has withdrawn 49.99 euros 21/3, 24/4, 25/5. Th... See more

Rated 5 out of 5 stars

For sure it's a great service to check car vin history for a reasonable price. For me website looks professional, works fast, I have got that expected. Report was full of information, also had additio... See more

Rated 1 out of 5 stars

I put my ad to seel car on kijiji and guy contacted me showing interest to buying my vehicle. He wanted me to get to this website vindocs and get the report and when I said I can send him carfax rep... See more

Rated 1 out of 5 stars

This site is absolutely useless and fraudulently uses your credit card details to send through further charges !!! The report I requested the website indicated I would receive in " seconds " of making... See more

Company details

  1. Vehicle Inspection

Written by the company

Avoid the unwanted surprises down the line - VinDocs provides the most comprehensive, insightful, and up-to-date car history reports for used cars in the United States. Enter the VIN to get the most accurate information about your future car.


Contact info

2.1

Poor

TrustScore 2 out of 5

32 reviews

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No recent history of asking for reviews

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2.1

All reviews

(32)

9 reviews in the last 12 months

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Rated 1 out of 5 stars

SCAM!!!!

We wanted to check a car we bought and when we did this the company signed us up for a subscription, wich we didnt allow them to, since than the company has withdrawn 49.99 euros 21/3, 24/4, 25/5. This is nothing we gave them permission to do.
SCAM!!!!! Hopefully they wont withdraw next month

June 6, 2026
Unprompted review
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Rated 1 out of 5 stars

Scammer

I put my ad to seel car on kijiji and guy contacted me showing interest to buying my vehicle. He wanted me to get to this website vindocs and get the report and when I said I can send him carfax report but he said vindocs is better. Then I googled vindocs and came to know that they are scammers.. I msg him back, and obviously he didn't reply...
Beware of them

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

Great Experience with VinDocs

I recently used VinDocs to check the history of a used vehicle before purchasing it, and the experience was smooth and helpful. The website is easy to navigate, and getting the vehicle report only took a few minutes. After entering the VIN number, I received a detailed report that included important information such as vehicle specifications, history insights, and other useful data that helped me make a more informed decision.

What I liked most is how simple the process was. The report was clearly structured and easy to understand, even for someone who is not very familiar with technical vehicle details. It gave me more confidence before buying the car and helped me avoid potential surprises.

Overall, VinDocs is a convenient tool if you want to quickly check a vehicle’s background online. I would recommend it to anyone looking for a quick and straightforward VIN check service.

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Great service to check car VIN

For sure it's a great service to check car vin history for a reasonable price. For me website looks professional, works fast, I have got that expected. Report was full of information, also had additional general info about car. I can assure you that it is not a scammers. Maybe not all cars have vin history although highly recommend to check it.

February 17, 2026
Unprompted review
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Rated 1 out of 5 stars

This site is absolutely useless and…

This site is absolutely useless and fraudulently uses your credit card details to send through further charges !!! The report I requested the website indicated I would receive in " seconds " of making payment . three DAYS later still not received. Emails to their support centre not responded to. NO telephone number to contact them on their website at all. They are USELESS

November 20, 2025
Unprompted review
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Rated 1 out of 5 stars

The vehicle reports is a scam

The vehicle reports is a scam, watch out. They promise certain vehicle data including full service history but none returned in the provided report. Report is not even detailed and churns out average data only, barely anything specific to the Vehicle itself. Go check hellopeter to see other scammed victims reviews clearly as well.

March 20, 2025
Unprompted review
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Rated 1 out of 5 stars

Identified the correct vehicle but…

Identified the correct vehicle but provided no information in the Report. Complete waste.

January 16, 2025
Unprompted review
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Reply from VinDocs

Hi Bruce,
Thank you for sharing your feedback. We sincerely apologize that the report did not meet your expectations. At Vindocs, we strive to provide comprehensive and accurate vehicle insights, and we regret that this wasn’t reflected in your experience. Please know that we offer hassle-free refunds, and our support team is ready to assist you immediately. Could you reach out to us at support@vindocs.com with your order details? We’ll ensure this is resolved promptly. Your trust matters deeply to us.
Best regards,
The Vindocs Team

Rated 1 out of 5 stars

Scam site

Claims to be able to decode VIN. This was what my visit was for. I could not care less about any of the reports they then try to sell.

Short answer, long on promise, lacking in delivery. Could not find plate in NSW which suggests they have had their access revoked.

The VIN should be a source of truth, the rego isn't, the green slips aren't.

October 18, 2024
Unprompted review
VinDocs logo

Reply from VinDocs

Hi Hep,
Thank you for your honest review. We’re sorry to hear the service didn’t align with your needs. While our primary focus is VIN decoding and detailed reports, we understand your frustration. We’re continuously updating our data sources to improve accuracy. If you’d like a refund, our support team will process it swiftly. Please contact us at support@vindocs.com, and we’ll make this right. We value your feedback as it helps us grow.
Kind regards,
The Vindocs Team

Rated 1 out of 5 stars

Three incorrect vehicles in a row

Three incorrect vehicles in a row. Then, they do not respond to the email to support.

July 6, 2024
Unprompted review
VinDocs logo

Reply from VinDocs

Hi Deenadayalan,
We deeply regret the inconvenience caused by the incorrect vehicle matches and the lack of response from our team. This is not the standard we uphold. Please rest assured we’ve escalated this internally and will process your refund immediately. For future orders, we’d love to offer a complimentary report to rebuild your confidence. Reach out to us at support@vindocs.com, and we’ll prioritize your case.
Sincerely,
The Vindocs Team

Rated 1 out of 5 stars

COMPLETE SCAM

COMPLETE SCAM. DONT FALL FOR IT. The report was useless. It wasn't a report, just a document with generic information about the vehicle in question. They have no real connections to any database, even the vehicle stolen check is fake data. Total waste of money.

June 6, 2024
Unprompted review
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Reply from VinDocs

Hi Eric,
Thank you for your candid feedback. We’re disheartened to hear the report felt generic and disconnected from authentic databases. At Vindocs, we partner with trusted sources, but clearly, we missed the mark here. We’ve initiated a review of our stolen vehicle checks to ensure accuracy. If you’d like to discuss further, our team is here at support@vindocs.com.
Respectfully,
The Vindocs Team

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Rated 1 out of 5 stars

The report was useless

The report was useless. It wasn't a report, just a document with general information about the vehicle in question. Total waste of money.

POST-REPORT. I need to mention that I requested a refund, and the company had no quibble in honoring it.

February 26, 2024
Unprompted review
VinDocs logo

Reply from VinDocs

Hi Jansie,
Thank you for acknowledging our refund process. While we’re glad we could resolve this quickly, we’re sorry the report didn’t provide the depth you needed. Your feedback is invaluable—we’re working to enhance our reports with more specific data points. If there’s anything else we can do, please don’t hesitate to contact us. We hope to serve you better in the future.
Warm regards,
The Vindocs Team

Rated 1 out of 5 stars

Most likely a scam

Dunno about scam, but the information I received was incorrect, my engine capacity was wrong, which is a really big mistake to make, with no mileage or service information.
I would advise to rather avoid this service

December 18, 2023
Unprompted review
VinDocs logo

Reply from VinDocs

Hi Just,
We apologize for the errors in your report, especially regarding engine capacity and missing service details. This is unacceptable, and we’ve flagged this case for retraining our data team. A refund has been issued, and we invite you to try our service again in the future—we’d love to regain your trust. For now, thank you for holding us accountable.
Best,
The Vindocs Team

Rated 1 out of 5 stars

Wanted service history or to at least…

Wanted service history or to at least know where car was purchased so i could get service history from them, this report gave me no useful information at all. Would have paid R299 to know what dealer the car was serviced at in its first few years but got nothing of value from this.

November 29, 2023
Unprompted review
VinDocs logo

Reply from VinDocs

Hi Jeremy,
We’re sorry the report didn’t include the dealer or service history details you were seeking. While we aim to provide actionable insights, we recognize gaps in certain cases. We’ve shared your feedback with our product team to explore adding dealer service tracking. Thank you for giving us the chance to improve.
Kind regards,
The Vindocs Team

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