My X3 showed a message on the dash saying I needed a quality enhancement on the steering gear. I called Vines Guildford who booked me in promptly, completed the job when they said they would and Shann... See more
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Review summary
Created with AI, based on recent reviews
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Was there at 8-15 was all checked in in 5 minuets asked to have my car back by 13-30 was told I would receive a call around that time got the call promised went to their showroom to pick up my car on... See more
Our bmw ix was showing a warning message. I am happy to say that Vines were very efficient at getting the required part and fitting it. The staff were really friendly and helped to entertain my 4 year... See more
Vines of Guildford BMW is a very professional and friendly place. Service is excellent, most reliable
Company details
Contact info
21 Moorfield Rd, Slyfield Industrial Estate, GU1 1RD, Guildford, United Kingdom
- info@vinesgroup.net
- www.vinesofguildfordbmw.co.uk
4.3
Excellent
97 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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High standard of service. Happy to recommend!
I was quoted a price for and oil and filter service to my BMW. Agreed a time and date. All went to plan. The cost provided was what I paid. No hidden extras. A courtesy call around lunchtime to tell me the service was complete in the car is ready for collection was appreciated. Quite often with other dealers I have had to chase until the end of the day to find out what is happening with my car. Not at Vines! Very courteous staff. Great service. 
September 17, 2026
Unprompted review
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A great service from Vines
A great service from Vines, adaptable and attentive as always. Nice to see your car cleaned as you leave as well.
September 16, 2026
Unprompted review
The car went in for a safety recall
The car went in for a safety recall. I was given an appointment for fitting within a couple of weeks, which was good. On the day, there was no delay in checking in and I was given an estimated lunchtime pickup time. I received a call an hour before the estimate to say the work had been completed.
The car received a complementary wash and polish.
So I am entirely happy with the level of service and the care taken of my vehicle.
I'm happy to recommend Vines.
September 14, 2026
Unprompted review
Courteous and very helpful staff
Courteous and very helpful staff - both Blake and Scott
September 11, 2026
Unprompted review
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Fantastic customer service especially…
Fantastic customer service especially from Ed
September 8, 2026
Unprompted review
Yearly service and MOT
Was there at 8-15 was all checked in in 5 minuets asked to have my car back by 13-30 was told I would receive a call around that time got the call promised went to their showroom to pick up my car on my way home before 14-00 great service
September 8, 2026
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advice and help was very good overall
Service and help was very good overall, but car parking is very sparse.
September 1, 2026
Unprompted review
Service with a smile
Vines always provides a genuine personal experience service starting with a friendly welcome followed by a reliable and informative service throughout.
September 4, 2026
Unprompted review
A well priced service for an older M2…
A well priced service for an older M2 with easy drop-off and pick-up. I also appreciated the car being cleaned.
September 4, 2026
Unprompted review
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bmw ix issue and very helpful staff
Our bmw ix was showing a warning message. I am happy to say that Vines were very efficient at getting the required part and fitting it. The staff were really friendly and helped to entertain my 4 year old grandson who accompanied me to the showroom.
September 3, 2026
Unprompted review
It was a straight forward brake pad…
It was a straight forward brake pad replacement no issues staff friendly and professional
August 26, 2026
Unprompted review
Everything went smoothly and a car wash…
Everything went smoothly and a car wash thrown in plus tyre check.
August 20, 2026
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Great customer service
Great customer service, happy with my car service and clean at a reasonable price.
August 20, 2026
Unprompted review
Great service all round
Great service all round. Polite, efficient and effective.
August 20, 2026
Unprompted review
The purpose of the visit was a fault starter motor.
The purpose of the visit was a faulty item following a BMW recall and Vines liaised with BMW to get a goodwill replacement at no cost to me.
August 19, 2026
Unprompted review
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