Ordered my usual dog food from Viovet for the first time. It was cheaper with Viovet than ordering direct. I usually have to order directly from Edgard Cooper as Pets at Home don’t stock beef flavour,... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The choice for pets and livestock is fantastic. Big selection of food, treats, meds, bedding and toys. Prescription service. All deliveries are very well packaged and arrive promptly. The price is... See more
Company replied
Very easy to sign up to do one off purchases or repeat orders. Website has a huge array of products for pets of all kinds. The website is really easy to navigate and ordering is straight forward. App... See more
Company replied
Dog tablets that arrived really quickly despite vet now having to forward prescription. Well packaged and stickers on inside tablet boxes show all Vet instructions. Email with info. about the medici... See more
Company replied
Company details
Written by the company
VioVet Ltd offers a variety of pet and horse supplies, including prescription and non-prescription medications, food, toys and equipment. We stock many of the leading market brands, as well as our own-branded products and supplements. This is all offered at considerable savings to the customer who can expect to receive excellent value for money and an efficient, professional service whenever they contact us. Our consistent levels of service have contributed to us being ranked among the top retailers of pet food and medication in the UK by Trustpilot.co.uk and featuring various times in the Telegraph and Guardian newspapers for our success.
VioVet Ltd's Details
Written by the company
- Tel: 01234 907860
- Mon-Fri 9am-5pm
- FREE delivery available from £35
- Exclusions apply, see www.viovet.co.uk/p122/Delivery_Information/pages.html for more information
Contact info
1a Progress Park, MK42 9XE, Bedfordshire, United Kingdom
- 01234 907860
- support@viovet.co.uk
- www.viovet.co.uk
4.7
Excellent
126K reviews
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Reply from VioVet
Thank you for your positive feedback.
Many Thanks, VioVet.
Reply from VioVet
Thank you for your positive feedback.
Many Thanks, VioVet.
wrong item sent and not helpful when…
wrong item sent and not helpful when contacted about issued not want to know
August 26, 2026
Reply from VioVet
Thanks for taking the time to leave a review.
We are so sorry to understand you were sent the incorrect item and you found our team unhelpful.
We will review the correspondence and we will reach out to offer assistance with this.
Many thanks
I can aways rely on VioVet
I can aways rely on VioVet. Good communication when you place your order. Swift delivery. And good customer aftercare. Would highly recommend.
August 26, 2026
Reply from VioVet
We're so pleased to hear that you can always rely on us and that you experienced good communication when placing your order. It's wonderful to know that delivery was swift and our customer aftercare was good, and that you would highly recommend us!
Many Thanks, VioVet.
Great find in Viovet
Ordering was easy and I was kept informed of delivery which was smooth and quick. Would recommend.
August 26, 2026
Reply from VioVet
We're delighted to hear that your ordering experience was easy and that you were kept well-informed about your smooth and quick delivery. It's wonderful to know you would recommend us!
Many Thanks, VioVet.
Excellent service arrived on time thank…
Excellent service arrived on time thank you 😊
August 26, 2026
Reply from VioVet
We appreciate your positive feedback. We are delighted to hear that you received excellent service and that your order arrived on time. We truly value your feedback.
Many Thanks, VioVet.
Great product, price and delivery
Was delighted to find that my required product was on offer and promptly placed an order - the speed with which the product arrived was exceptional.
Thank you so much.
August 26, 2026
Reply from VioVet
We're absolutely delighted to hear that you found the product you needed on offer and that your order arrived so quickly! We truly appreciate your kind words.
Many Thanks, VioVet.
FAB U LOUS …
FAB U LOUS Same as before, service/delivery/packaging was exceptional. Produce still cheaper than Amazon and website easy to use.
August 26, 2026
Reply from VioVet
We're delighted to hear that you found our service, delivery, and packaging exceptional. It's wonderful to know that our produce is still cheaper than Amazon and that you find our website easy to use!
Many Thanks, VioVet.
1st class service
1st class service. Ordering, delivery so easy. Great company to deal with.
August 19, 2026
Reply from VioVet
We appreciate your positive feedback. We are delighted to hear that you found our service, ordering, and delivery so easy. It's wonderful to know you consider us a great company to deal with!
Many Thanks, VioVet.
Reply from VioVet
We're so glad to hear your prescription arrived quickly! We appreciate your positive feedback.
Many Thanks, VioVet.
Reply from VioVet
We appreciate your positive feedback. We are so pleased to hear that your order arrived very quickly. We value all customer feedback and look forward to your next order.
Many Thanks, VioVet.
Reply from VioVet
We truly value your review. Many Thanks, VioVet.
Reply from VioVet
We appreciate your positive feedback. We are delighted to hear that your dog food consistently arrives promptly. We truly value your review.
Many Thanks, VioVet.
Great service
Great service, sent a reminder e-mail to alert me that my next prescription was due to be ordered. Prescription arrived 2 days later via Royal Mail.
August 26, 2026
Reply from VioVet
We're delighted to hear you had such a positive experience with our service, especially with the reminder email and the prompt delivery of your prescription. Thank you for your kind feedback!
Many Thanks, VioVet.
Reply from VioVet
We appreciate your positive feedback. We are delighted to hear that you received great service and that your order was delivered very quickly. We truly value your feedback.
Many Thanks, VioVet.
Efficient.. not bad
Service on the whole very good just the product wasn’t packaged that well for delivery and the lid had popped open and some of the product had been lost.
August 26, 2026
Reply from VioVet
We appreciate your feedback and are sorry to hear about the damaged packaging and lost product. We are reviewing our packing procedures to prevent this from happening again.
Many Thanks, VioVet.
Great site
Great site, value for money, easy ordering process, even when you order prescription medication. Prompt delivery. I would definitely recommend Viovet.
August 26, 2026
Reply from VioVet
We're delighted to hear you find our site great and offer good value for money, especially with the easy ordering process for prescription medication. It's wonderful that you also experienced prompt delivery and would recommend us!
Many Thanks, VioVet.
Excellent next day delivery
Excellent next day delivery cant comment of how efficient the product is as only just started use.
August 26, 2026
Reply from VioVet
We're delighted to hear about your excellent next-day delivery! We hope you see great results from the product as you continue to use it.
Many Thanks, VioVet.
Reply from VioVet
We appreciate your feedback and are glad to hear you generally find our service very good. We're always working to improve.
Many Thanks, VioVet.
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