Ordered my usual dog food from Viovet for the first time. It was cheaper with Viovet than ordering direct. I usually have to order directly from Edgard Cooper as Pets at Home don’t stock beef flavour,... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The choice for pets and livestock is fantastic. Big selection of food, treats, meds, bedding and toys. Prescription service. All deliveries are very well packaged and arrive promptly. The price is... See more
Company replied
Very easy to sign up to do one off purchases or repeat orders. Website has a huge array of products for pets of all kinds. The website is really easy to navigate and ordering is straight forward. App... See more
Company replied
Dog tablets that arrived really quickly despite vet now having to forward prescription. Well packaged and stickers on inside tablet boxes show all Vet instructions. Email with info. about the medici... See more
Company replied
Company details
Written by the company
VioVet Ltd offers a variety of pet and horse supplies, including prescription and non-prescription medications, food, toys and equipment. We stock many of the leading market brands, as well as our own-branded products and supplements. This is all offered at considerable savings to the customer who can expect to receive excellent value for money and an efficient, professional service whenever they contact us. Our consistent levels of service have contributed to us being ranked among the top retailers of pet food and medication in the UK by Trustpilot.co.uk and featuring various times in the Telegraph and Guardian newspapers for our success.
VioVet Ltd's Details
Written by the company
- Tel: 01234 907860
- Mon-Fri 9am-5pm
- FREE delivery available from £35
- Exclusions apply, see www.viovet.co.uk/p122/Delivery_Information/pages.html for more information
Contact info
1a Progress Park, MK42 9XE, Bedfordshire, United Kingdom
- 01234 907860
- support@viovet.co.uk
- www.viovet.co.uk
4.7
Excellent
126K reviews
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Reply from VioVet
We're so happy to hear you had a great experience with our service and found our website helpful. We truly appreciate your positive feedback!
Many Thanks, VioVet.
Excellent fast service 👌🏼
August 22, 2026
Reply from VioVet
We are delighted to hear that your delivery arrived promptly and on time. We truly value your review.
Many Thanks, VioVet.
Reply from VioVet
Hi, we’re really sorry your order hasn’t arrived yet. Your order was dispatched via Royal Mail 4 days ago. Please allow up to 9 working days from the dispatch date before reporting an issue. If it still hasn’t arrived after this time, please get in touch and we’ll be happy to resolve this for you. Apologies for the inconvenience and thank you for your patience.
Great delivery on time.
August 22, 2026
Reply from VioVet
We appreciate your positive feedback. We are delighted to hear that your delivery arrived promptly and on time. We truly value your review.
Many Thanks, VioVet.
Reply from VioVet
We appreciate your positive feedback. We are delighted to hear that your item arrived quickly and was well packaged. We truly value your feedback.
Many Thanks, VioVet.
Reply from VioVet
We appreciate your positive feedback. We are delighted to hear that your order arrived promptly and was well-packaged. We truly value your feedback.
Many Thanks, VioVet.
Happy with the time from ordering until…
Happy with the time from ordering until delivery day. The birds love these fat balls. It is a shame some of them are broken up inside the box.
But I just use those to scatter on feeding table so they get used.
August 15, 2026
Reply from VioVet
We're so glad to hear you're happy with the delivery time and that the birds are enjoying the fat balls! We appreciate your understanding regarding the broken pieces and are pleased to know they're still being put to good use.
Many Thanks, VioVet.
Viovet's service is second to none
Viovet's service is second to none. My delivery arrived the day after I ordered. I will continue to use Viovet because, even taking into account the fee my vet charges for the prescription for my dog, I still save money by ordering from Viovet.
August 22, 2026
Reply from VioVet
We're so pleased to hear that our service is second to none and that your delivery arrived so quickly! It's wonderful to know that you find ordering from us to be a cost-effective solution for your dog's prescription.
Many Thanks, VioVet.
Viovet are my go to place for animals
Viovet are my go to place for animals. This time they sent wormers for dogs in two packages at least four times the size! Total waste. Other than that always recommended.
August 22, 2026
Reply from VioVet
We appreciate your continued loyalty and feedback. We understand your concern regarding the packaging size for the dog wormers and acknowledge the waste this created. We are always looking for ways to improve our packaging efficiency.
Many Thanks, VioVet.
Reply from VioVet
We appreciate your positive feedback. We are delighted to hear that you found the ordering process easy, our products good value, and that your delivery arrived quickly. We truly value your feedback.
Many Thanks, VioVet.
Reply from VioVet
We appreciate your positive feedback. We are delighted to hear that you experienced good service and quick delivery. We truly value your feedback.
Many Thanks, VioVet.
Reply from VioVet
We appreciate your positive feedback. We are delighted to hear that you found the ordering process easy and that your order arrived quickly. It's wonderful to know that you've experienced excellent service yet again!
Many Thanks, VioVet.
Reply from VioVet
We’re really sorry to hear that your box arrived empty and understand how frustrating and disappointing this must have been, especially when you were expecting your order. We can see that we arranged for a replacement order to be sent out to you completely free of charge, so that you received the items you originally ordered without any additional cost to you.
We apologise for the inconvenience this situation caused and appreciate your patience and understanding while we worked to resolve the issue. We always want our customers to receive their orders as expected, and we’re sorry that this wasn’t the experience you had on this occasion.
Great service at a great price !
August 22, 2026
Reply from VioVet
We appreciate your positive feedback. We are delighted to hear that you are satisfied with our excellent service and competitive pricing. We truly value your feedback.
Many Thanks, VioVet.
Excellent speedy service and delivery…
Excellent speedy service and delivery as usual.
August 22, 2026
Reply from VioVet
We appreciate your positive feedback. We are delighted to hear that you experienced excellent and speedy service and delivery as usual. We truly value your feedback.
Many Thanks, VioVet.
Easy to order
Easy to order, better on delivery, arrived before it’s time, well packaged, excellent service from them. Well pleased many thanks.
August 21, 2026
Reply from VioVet
We're delighted to hear that you found the ordering process easy and that your delivery experience was even better, arriving ahead of schedule! It's wonderful to know that your order was well-packaged and that you received excellent service from us. We're so pleased you're well satisfied!
Many Thanks, VioVet.
Great service as usual.
August 14, 2026
Reply from VioVet
We appreciate your continued positive feedback. We are delighted to know you consistently receive great service from us. We truly value your feedback.
Many Thanks, VioVet.
Reply from VioVet
We appreciate your positive feedback. We are delighted to hear that your order arrived promptly and that you experienced great service. We truly value your review And we will look forward to your next order.
Many Thanks, VioVet.
Easy ordering and very prompt delivery
August 21, 2026
Reply from VioVet
We appreciate your positive feedback. We are pleased to hear that placing your order was easy and that your delivery arrived promptly. We value your feedback.
Many Thanks, VioVet.
Reply from VioVet
We appreciate your positive feedback. We are delighted to hear that you are pleased with our product and experienced quick delivery. We truly value your feedback.
Many Thanks, VioVet.
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