VipBrands 

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Rated 1 out of 5 stars

I have ordered my perfumes since 2 months and there’s no any action done for delivery and even customer service is not responding to my messages. Do not recommend this Co to anyone

Rated 1 out of 5 stars

I purchased 6 perfumes in February 2022 and I have not received anything, I have opened more than 4 tickets and also sent lots of messages and email but no response. I have tried everything and now I... See more

Rated 1 out of 5 stars

Never ever trust this website yes there was a time it was great and trusted but now just cheating website never ever trust this website at all. My order didn’t deliver for more than 10 months and ever... See more

Rated 1 out of 5 stars

I ordered three perfume but what they delivered through pick n drop was four different perfume Contact on wattsapp may be they give someone order unfortunately they replied they send what they... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

VipBrands.com as the leading fashion e-commerce site, offers fashion and designer retail items, across a broad range of brands and prices, for women, men, kids and home. Committed to act in line with our values; Customer Love-Passion for Success-Target Oriented-Strong Team Spirit-High Performance-Integrity, all VipBrands employees are keen to drive overall success of the company as well as to achieve individual objectives.


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Rated 1 out of 5 stars

Fraudulent company..

Fraudulent company... customer service is available on chat... they will not refund unless they receive the shipment back.
my courier did not come to deliver shipment and shipment is lost , yet they are saying that i have to wait , one month gone....i cnat cancel the order, i will not receive the order, i will not get the money unless they receive the package back at their facility, just.
If i havent received the shipment , how they are going to receive it back..

I am never going to buy again , strongly recommend not to buy from them .... the customer service is only tracking the parcel for you nothing else..they don know what to say to customer or how to help them with situation.

May 22, 2019
Unprompted review
Rated 1 out of 5 stars

cheaters !

Good Move. Fake Tester! Who Would ever think of it!
My mistake was not checking reviews before the order.
Those who read this, never by from this e-shop.

May 20, 2019
Unprompted review
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Rated 4 out of 5 stars

Thought it was fake and wanted to…

Thought it was fake and wanted to apologize for my previous bad review because of the packaging and the bottles of the fumes but once tried they are the bomb it lasted for so long like 10 hours bought 4 of them and will buy again. But before buying make sure that you already know the scent. Also the delivery was fast and service are good.

Tha k you VIPbrands

May 17, 2019
Unprompted review
Rated 1 out of 5 stars

Never buy it.

No clear policy on refund for damaged or fake products, I reported the case to the customer service and they didn’t resolve the problem but they have complicated it and wasted my time on writing to them back and forth... I will never buy again from them and recommend everybody reading this not to fall with there attractive pricing as they sell rubbish stuff.

May 10, 2019
Unprompted review
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Rated 1 out of 5 stars

I bought the perfume tester it was a…

I bought the perfume tester it was a fake one they send to me. I am very disappointed with it.
when I chat with customer support they say it was original. but it is not. this VIP brand people making their customer fool.
please block this site.

April 15, 2019
Unprompted review
Rated 1 out of 5 stars

VIP Brands is Scammer

VIP Brands is a scammer, They Sell Fake Perfume tester. I bought Creed Aventus perfume tester all fake. when I inform about this to customer care they not ready to accept this and return the money. they will say some stupid ideas. please dont buy anything from VIP brands all products are fake.

April 15, 2019
Unprompted review
Rated 1 out of 5 stars

vipbrands is only selling fake perfumes

I did my research about vipbrands before I buy anything and I saw some positive feedback and rating which made me trust their products. Unfortunately, The positive feedback and rating were fake and I ended up buying a punch of their perfumes and all of them are fake. The bottle is fake and poor, and the smell is very poor quality (only last for 1 hour).
I guarantee that all the positive feedback that you find here are fake.

April 9, 2019
Unprompted review
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Rated 1 out of 5 stars

FAKE Tester Perfume

FAKE Tester

I received the top branded tester perfume which was claimed to be Original in the website from factory but turned out to be fake. FAKE box fake bottle. Smells like cologne.

March 21, 2019
Unprompted review
Rated 1 out of 5 stars

FAKE TESTER!

FAKE TESTER!! And they are ingnoring my messages for a refund.
Fake box! Fake bottle!! beware of this site!

March 4, 2019
Unprompted review
VipBrands logo

Reply from VipBrands

Dear Ms. Heba Al-Tamimi,

We want to sincerely apologize for your negative experience on our website. However, we'd like to learn more about your situation and what exactly happened. We want to make things right

Please, email us on customer.service@vipbrands.com to be able to solve the issue and keep you satisfied with our service.

Rated 1 out of 5 stars

I've been online shopping for almost 17…

I've been online shopping for almost 17 years now and this is by far the worst website I've shopped from! everything I received is poor bad fake quality! the makeup is just rubbish, I have complained to the authorities to have this website (VIPBRANDS) closed and I'll demand a refund!

PLEASE STAY AWAY!

February 28, 2019
Unprompted review
VipBrands logo

Reply from VipBrands

Dear Ms. Amani Al-Moajil,

We want to sincerely apologize for your negative experience on our website. However, we'd like to learn more about your situation and what exactly happened. We want to make things right

Please, email us on customer.service@vipbrands.com to be able to solve the issue and keep you satisfied with our service.

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Rated 5 out of 5 stars

Thank you

I think here is the best place for online shopping. All perfumes i got was great and you are very helpful. I got a perfume with leakage. I told you and you sent me a very new one for free and free shipping
Thanx 😀👏👏

February 28, 2019
Unprompted review
VipBrands logo

Reply from VipBrands

Dear Mr. Khalid Aly,

We would like to thank you for your kind review and we assure you that we are doing our best to keep you satisfied with our service and perfumes.

Please, feel free to contact our customer service team whenever you need any support and have any question and we will be glad to serve you.

Rated 1 out of 5 stars

Professional fakers

Just got my first package and sadly all of them were inspected by a friend of mine in Debenhams who used to work with tester perfumes his entire life, and they were fake.

Very fake.

The smart thing they do here is, they fake the testers and everything including box and the packaging.

We filled a report to the Saudi Trade Ministry as they will block their website soon in the region.

Stay away from them, kids.

UPDATE: You see their comment below? It is nothing. They only show it for people on this page so they fake legitimacy; I did contact them and nothing happened and they kept saying that their perfumes are original, lol.

UPDATE March 15, 2019: I contacted them according to their comment below and they refused to refund me; fakers and liers, sadly I lot a lot of money.

PLEASE NOTE: They do not provide any support whatsoever, what you see under my comment here is just for the public to see, but behind the emails nothing happens.

Nothing happens. They're very smart thieves, indeed. And I will make my mission on the Internet to prove it :)

I will update this for everyone and show you what happens behind these comments they post under every review as they are typical liars.

February 27, 2019
Unprompted review
VipBrands logo

Reply from VipBrands

Dear Mr. Yousef,

Thank you for taking the time to share your experience with us,

We want to sincerely apologize for your negative experience on our website. However, we'd like to learn more about your situation and what exactly happened. We want to make things right

Please, email us on customer.service@vipbrands.com to be able to solve the issue and keep you satisfied with our service.

Rated 5 out of 5 stars

Thank you VIP BRANDS

Original testers , thank you VIP BRANDS

February 21, 2019
Unprompted review
VipBrands logo

Reply from VipBrands

Dear Mr. Ahmed Saad,

Thank you for your kind note, we are glad that our service and perfumes met your expectations

Please, feel free to contact our customer service team whenever you need any support and have any question and we will be glad to serve you.

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