VipBrands 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I have ordered my perfumes since 2 months and there’s no any action done for delivery and even customer service is not responding to my messages. Do not recommend this Co to anyone

Rated 1 out of 5 stars

I purchased 6 perfumes in February 2022 and I have not received anything, I have opened more than 4 tickets and also sent lots of messages and email but no response. I have tried everything and now I... See more

Rated 1 out of 5 stars

Never ever trust this website yes there was a time it was great and trusted but now just cheating website never ever trust this website at all. My order didn’t deliver for more than 10 months and ever... See more

Rated 1 out of 5 stars

I ordered three perfume but what they delivered through pick n drop was four different perfume Contact on wattsapp may be they give someone order unfortunately they replied they send what they... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

VipBrands.com as the leading fashion e-commerce site, offers fashion and designer retail items, across a broad range of brands and prices, for women, men, kids and home. Committed to act in line with our values; Customer Love-Passion for Success-Target Oriented-Strong Team Spirit-High Performance-Integrity, all VipBrands employees are keen to drive overall success of the company as well as to achieve individual objectives.


Contact info

All reviews

(615)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scammers

wish I could rate less than one star

They are worst and cheaters

October 30, 2019
Unprompted review
Advertisement
Rated 1 out of 5 stars

Fake perfume

Fake perfume, be careful, don't waste your money.

It is fake and not original nor test perfumes as claimed !!!! I don't recommend buying perfumes from VipBrands at all.
They are not publishing customer's low rating reviews also in order to get more customers fall in the trap.

October 9, 2019
Unprompted review
Rated 1 out of 5 stars

FAKE VIPbrands Perfume

VIPbrands selling fake perfumes and they are not willing to refund the money. it is not at all testers. very cheap perfumes and can get on road side SR.5

DON'T trust them

October 7, 2019
Unprompted review
Advertisement
Rated 1 out of 5 stars

the worst experience online.

the worst experience online.. took 1 and a hakf month to recieve a perfume that I didn't order at first cuz the one I wanted was out of stock but still figuring available in the app..
of course how fast you are in deducting money before even checking the availability of the item ordred.. and than you suggest repacement or coupon.. no refund!!

ok perfumes arrived.. sooooo bad.. lasts for seconds.. I feel so bad and sorry for the money I wasted!! I wish I've went through the reviews before ordering..
app unistalled..

September 30, 2019
Unprompted review
Rated 1 out of 5 stars

VIPBRANDS IS A CHEAT

Very very bad experience they sent me two totally fake testers. I don’t know how they are allowed to do online business and use Aramex as their courier while defrauding people out of their money maybe Aramex is in on this. I’m going to report Aramex too for carrying out this illegal activity. When I contacted them to return the fake testers they refused to take them back DONT EVER SHOP FROM VIPBRANDS THEY ARE FRAUDSTERS I REPEAT THEY ARE FRAUDSTERS

September 29, 2019
Unprompted review
Rated 1 out of 5 stars

counterfeit good

They claim to sell original testers, however what they actually sell is fakes. I received a totally broken bottle which amazingly they replaced which was also fake when I raised this they claimed this is how the perfume is sent from the manufacturer. The perfume is Tom Ford Oud Wood which i happen to own an original off and the one sent by this outfit is not even close. I contacted customer services who first tried to say the bottle was original then asked me to continue the conversation via WhatsApp, then offered a 50% Voucher and then apparently their management decided that they will not honour the offer.
If you are happy with copycat perfumes which smell similar to original perfumes then there are many cheaper alternatives than this company with the added bonus they wont claim to be originals.
If you want to know how genuine this company is just contact the manufacturer and ask if VIP Brands is an authorised agent or seller of their goods.

September 27, 2019
Unprompted review
Advertisement
Rated 1 out of 5 stars

VipBrands is a scammer, liars and a punch of thieves

Charged my Visa card for about $ 500 on 14 June 2019 and my fraud experience with VipBrands started. Items never received and money never refunded. Aramex said items received damaged but wouldn't give me any proof and requested me to contact VipBrands. When I informed VipBrands about the damage incident, they said they wouldn't take any action until they get report from Aramex.
I became more like a tennis ball bouncing between a scammer and a liar. These two fraud partners kept referring me back and forth for more than two months so far without any serious resolution effort from their side. I trully believe both companies are partners in this online scam. As of today 17 Aug 2019, I sent hundreds of emails and WhatsApp messages but they continue lying about resolving the issue.
To all victims like me, I highly recommend that you report your fraud incident to your bank so they can raise money back request from Visa company. Also, don't let Aramex off the hook. Report them to the authorities in your country.
One final action we all can take is to go to the app stores and give VipBrands negative ratings so others will be aware of those thieves.

August 17, 2019
Unprompted review
Rated 1 out of 5 stars

This is a fake website/ Its a scam

This is a fake website that changes their name over and over again they are the same people from 724perfumes they changed the website after everyone knew their lies

Don’t waste your time and money its 100% cheap fake quality
And if your new in this world put in ur mind that whatever they are selling never goes down on such prices not even close! Not on discounters not on special deals or testers bla bla it just don't go down that much
If you don’t know about perfumes just ask someone who knows
Whatever good reviews you see here or anywhere is by their own people

Save your hard earned money and buy yourself something authentic

August 15, 2019
Unprompted review
Rated 5 out of 5 stars

Bleu De Channel

I buy Following Two perfumes:
Bleu de Channel
Midnight Rose

I received order in one week. Honestly i was afraid after viewing bad reviews and fake perception. but what i found is amazing. Bleu de Channel lasts for 10 hours and seems original. Even if this is a copy, its a nice one. Because price is 35% of actual in the KSA market.

August 5, 2019
Unprompted review
Rated 5 out of 5 stars

Great product and the price is unreal

Great product and the price is unreal. At first I was skeptical about the price but I still decided to go for it albeit reading review that these were Chinese knock offs. I've had the perfume for 4 days now and I have to say I LOVE mashallah. It lasts for two days in hot weather so it could probably last longer in cooler weather. The deliver to saudi Arabia was super fast. Communication was on point. Overall good experience and I will be buying again.

July 27, 2019
Unprompted review
Advertisement
Rated 1 out of 5 stars

fake damage product

Please take this message as a serious do not buy ever from this brand of vip brands there giving 3rd class fake copy’S same as an cologne I bought those s**t for worth of nearly 200bd i feel like i lost all my money because of dealing with those fake mother f*****s i even send a message to Bahrain ministry hopefully they will block their site in Bahrain and half of the packages what i got damaged and they dont want to exchange it there telling if there is no leaking we cannot make the compassion really f***ing kidding me or what please do not waste your time and money for this brand its from china i have the pictures if there is an possibilities to post it ill do

July 8, 2019
Unprompted review
Rated 1 out of 5 stars

Counterfeit bags

This is a company selling fakes from China. They are unhelpful and rude and I am really disappointed. They say it’s discounted because they are buying direct from a warehouse but they are not. It is fakes. When I asked for a refund they provided a Chinese address even though on my package it cake from a UK address. I am reporting them to trading standards. Do yourself a favour and do NOT buy off this company.

June 27, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent.

i received several perfume in my last order really amazing and the quality is excellent. thanks for the great price.

June 16, 2019
Unprompted review
Advertisement
Rated 1 out of 5 stars

VIPBRANDS does not have reputation, dignity and honor.

VIPBRANDS said my product will be shipped within 1-5 days. but after 20 days they said my shipment was damaged one of my perfume bottle was broken and will replace alternative in 5 days. again, after one day they said another bottle also damaged and if i want either will issue the token for next purchase or will place another order. i agreedwith another order with replacement of new perfumes. i am keep waiting for two months and even i sent an many reminder but no response. PLS DONT CHOOSE THIS COMPANY, RATHER YOU CAN DONATE TO SOME POOR PEOPLE. THIS COMPANY does not have reputation, dignity and honor.

June 11, 2019
Unprompted review
Rated 1 out of 5 stars

Fake perfumes

Fake perfumes, perfume bottles been labeled incorrectly. Cheating customers and very poor after sales service and complaint resolution. Please stay away from VipBrands.

May 30, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look