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Vip Optic vous propose un catalogue produit de plus de 8500 références. Trouvez moins chère ailleur, on vous rembourse la différence
France
I ordered 3 pairs of Rayban wayfarer sunglasses from this company. I received 1 pair of cheap Maui Jim sunglasses!!! They are a complete scam. I am having my bank reverse the card payment I made due to fraud! DO NOT BUY FROM THESE SCAMMERS !
Never received my order after three months. Wont answer calls or mails. Wont respond to even cancel the order. Had to make a complaint via VISA. Do not shop here, they are useless theives.
After complaining I managed to get 3/4 of my lens care product order, but never managed to contact them since to get the remaining products. It's been over 6 months, they never answer
I bought a pair of sunglasses more than a month ago and still didn't receive them! Customer service doesn't reply. It feels like a scam.
I ordered a pair of sunglasses with them and after taking my money I've never heard from them.
their "ticketing tool" ends up in the middle of nowhere while nobody answers the number they've listed on their website.
I bought a pair of sunglasses and they are too big for my face. It is now 1 week that I try to get in touch with them to agree on the return. It is IMPOSSIBLE. It’s a scam. I wrote emails and opened tickets on their website with no results. They just ignore me. I’m considering a legal action for customer protection.
I have exactly the same issue as the people who commented before me. I purchased sunglasses, paid and then received an email saying that the product was out of stock and that it was an error on the website. In the email it was stated that I could choose between a reimbursement or a different product. I chose the reimbursement and never heard back from them. They do not respond to emails anymore. The case is now with PayPal (buyer protection) and I hope I will get my money back soon. DO NOT BUY FROM THIS SHOP!
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