It's a very nice casino, but you're penalized for the free spins you add, which can't be activated because you're using an unsupported protocol. You also say that a random number generator determines... See more
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Review summary
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Virginbet and many other online casinos games and slots needs to review. There's no fair play link to many of these online casinos. I played Gold Strike Bonanza quite often. The algorithms make it imp... See more
Company replied
What a rubbish casino not only is it hard to get a bonus which seems to be impossible, getting a win even is ridiculous dead spin after dead spin ! Obviously there customer service comes on to justify... See more
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Company details
Information provided by various external sources
Enjoy the best online betting experience at Virgin Bet. Browse all the latest odds across our huge selection of sports betting markets (T&Cs Apply).
Contact info
United Kingdom
- www.virginbet.com
Awful company
Awful company, accept deposits immediately but takes an age to withdraw. Avoid.
March 12, 2026
Unprompted review
Reply from Virgin Bet
Hey David, thanks for the review. Although usually a lot quicker, we do advise that our team can take up to 24 hours to process a withdrawal. Any time over this will be how quick you bank takes to put the funds back into your account - Virgin Bet
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I would rate it 10 star if I could so…
I would rate it 10 star if I could so iv only deposited about £40 all together today thought why not try £100 see if can land some good scatters I jumped into blue wizard landed a £1 scatter got £40 from the 3 scatters I had one free game left and 6 orbs drop guess what all 15 collected grand prize £2000 couldn’t believe it at first I withdrew went to my bank less than one hour my number 1 site now
March 12, 2026
Unprompted review
Reply from Virgin Bet
Hey Shaz, thanks for the review, and it makes us so happy to hear you are enjoying our service. Long may your luck continue! - Virgin Bet
Best casino I have used
Best casino I have used. Amazing offers, brilliant sports markets and great choice in the casino. Apple Pay withdrawals are INSTANT. Cant ask for anymore.
March 11, 2026
Unprompted review
Reply from Virgin Bet
Hey Joseph, Thanks for taking the time to leave us a review. - Virgin Bet
Wild child
Wild child. Offers you free links & sends you in into wheel roulette..stay away!
March 9, 2026
Unprompted review
Reply from Virgin Bet
Hey Benjamin, thanks for taking the time to leave your feedback. We're sorry to hear you've had a negative experience on site. If you would like to provide us with some more detailed feedback, please contact our customer support team on support@virginbet.com. - Team Virgin Bet
This is by far the worst casino out…
This is by far the worst casino out ther been a customer 4-5 years still never won ok for sports bets but do not go near the slots ever!!!!
March 1, 2026
Unprompted review
Reply from Virgin Bet
Hey Gaz, thanks for taking the time to leave your feedback. We're sorry you've had an unlucky experience on Virgin Bet and understand how disheartening this can be. The random number generator is a requirement of the gaming license issued by our regulators and every UK site is obligated to use one. The generator is regularly checked and audited by our regulators to ensure it's working correctly and that it's absolutely fair for everyone. We are always looking for ways to improve the experience for our users. We'll pass your feedback onto the relevant team for further review. - Team Virgin Bet
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Holding my money for well over a year
Holding my money for well over a year, the fact it’s 140 pound makes it even more tragic, sent my passport and even payslips/documents and they still won’t comply. SCUM
March 7, 2026
Unprompted review
Reply from Virgin Bet
Hey R, thanks for taking the time to leave your feedback. We're sorry to hear you've had a negative experience on site. If you would like to provide us with some more detailed feedback, please contact our customer support team on support@virginbet.com. - Team Virgin Bet
Avoid this site
Avoid this site. I deposited almost 2.000£ in last 3 months and earned nothing. Casino games are made that you cant earn nothing.
They are just ripping people!!
March 7, 2026
Unprompted review
Reply from Virgin Bet
Hey Sandra, thanks for taking the time to leave your feedback. We're sorry you've had an unlucky experience on Virgin Bet and understand how disheartening this can be. The random number generator is a requirement of the gaming license issued by our regulators and every UK site is obligated to use one. The generator is regularly checked and audited by our regulators to ensure it's working correctly and that it's absolutely fair for everyone. If you would like to provide us with some more detailed feedback, please contact our customer support team on support@virginbet.com. - Team Virgin Bet
Terrible robbers and no actual google…
Terrible robbers... terrible everything !!
STAY WELLLLLLLL CLEAR,
March 5, 2026
Unprompted review
Reply from Virgin Bet
Hey Eamonn, thanks for the review. We are unsure of the reasons behind it but if you need any assistance please reach out via live chat or email us at support@virginbet.com. - Thanks Virgin Bet.
Took away the 1£ free bet on Sundays…
Took away the 1£ free bet on Sundays won’t be using this app anymore
March 5, 2026
Unprompted review
Reply from Virgin Bet
Hey David, thanks for the review. Please be aware that we still have a bet builder offer on Sundays. This can be found at www.virginbet.com/promotions - Virgin Bet
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Literally stole money from me
I had bets active, and someone on live chat disabled my account for no reason when I asked a question, while there's bets active.
I can't access the account , and can't access the money in the account.
Outright theft - I'll be reporting them to the UKGC
March 4, 2026
Unprompted review
Reply from Virgin Bet
Hey tony, thanks for taking the time to leave your feedback. We're sorry to hear you've had a negative experience on site. If you would like to provide us with some more detailed feedback, please contact our customer support team on support@virginbet.com. - Team Virgin Bet
Tried this casino a few times now
Tried this casino a few times now, yes you can get the scatter on Bg Bass or other games. I never got anythng more than £4.00 back from a lot of money played.
Everyone is right its a scam company. I know you are a business however none of the bonus games rounds pay anything. you must have setting to pay out minimal and to actually get the scatter or bonus rounds set to 98% loss.
I play on other sites had wins and losses but never as much as on Virgin Bet. AVOID if you dont mind just losing consistantly. You wont get the opportunity to actually feel the fun of gaming here.
The score on here says it all. very poor show from a large corporation. Yes you stay within the law and gambling comission but only just. I will never spend another penny on here. a good customer leaving you, i spend quite a lot of disposable income on gaming.
I await the response of we use RNG's and its highly regulated and none of the bonuses or scatters are guranteed blah blah blah. no matter what the team tell you its not right how they operate the business. Next will be the response we only host the games but what they dont tell you is the comission made from your losses. its big money.. millions each year. I will await a typical response that will try to quash the comments made.
March 4, 2026
Unprompted review
Reply from Virgin Bet
Hey there,
We're sorry you've had an unlucky experience on Virgin Bet and understand how disheartening this can be.
The random number generator is a requirement of the gaming license issued by our regulators and every UK site is obligated to use one. The generator is regularly checked and audited by our regulators to ensure it's working correctly and that it's absolutely fair for everyone.
This license is provided by the Gambling Commission, which regulates all online gambling activity, in conjunction with the Government of Gibraltar and Gibraltar Gambling Commissioner. All games are frequently tested to ensure they operate within the expected bounds of performance.
When you make a wager on any game, an electronic request is sent to the random number generator for a completely random combination. The generator receives no info on how much you're betting, how much you've wagered before or whether you ever have. It's a completely unique and random combination generated within a matter of milliseconds.
Upon receipt of this, our game servers work out whether it should be a win or not and will credit any winnings. Due to this process, each and every wager is completely unique, ensuring maximum fairness across the board. It's purely down to luck and chance as to how often and when you receive these winning combinations.
We wish you the very best of luck.
Thanks for being part of the team. - Virgin Bet
Absolute scam every time a scatter is…
Absolute scam every time a scatter is about to drop the final spin is always rigged to miss £130 and not one scatter definitely made to take money and not win a thing played same game on another casino and guess what scatter after the 10th spin
AVOID VIRGIN BET SCAMS!!!!
March 4, 2026
Unprompted review
Reply from Virgin Bet
Hey Andy
Thanks for the review and we're sorry you've had an unlucky experience on Virgin Bet and understand how disheartening this can be.
The random number generator is a requirement of the gaming license issued by our regulators and every UK site is obligated to use one. The generator is regularly checked and audited by our regulators to ensure it's working correctly and that it's absolutely fair for everyone.
This license is provided by the Gambling Commission, which regulates all online gambling activity, in conjunction with the Government of Gibraltar and Gibraltar Gambling Commissioner. All games are frequently tested to ensure they operate within the expected bounds of performance.
When you make a wager on any game, an electronic request is sent to the random number generator for a completely random combination. The generator receives no info on how much you're betting, how much you've wagered before or whether you ever have. It's a completely unique and random combination generated within a matter of milliseconds.
Upon receipt of this, our game servers work out whether it should be a win or not and will credit any winnings. Due to this process, each and every wager is completely unique, ensuring maximum fairness across the board. It's purely down to luck and chance as to how often and when you receive these winning combinations.
Virgin Bet
It’s one of the worst customer service
It’s one of the worst customer service, avoid
March 2, 2026
Unprompted review
Reply from Virgin Bet
Hey Ben, thanks for the review. If you need any assistance or anything you wish to discuss please jump on live chat or email us at support@virginbet.com. - Thanks Virgin Bet.
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Casino is the biggest scam
Casino is the biggest scam, well over a thousand pounds lost and get nothing in return, never win anything on spins, blackjack never win (dealer gets 21) every single time avoid
March 2, 2026
Unprompted review
Reply from Virgin Bet
Hey Tom, thanks for taking the time to leave your feedback. We're sorry to hear you've had a negative experience on site. The random number generator is a requirement of the gaming license issued by our regulators and every UK site is obligated to use one. The generator is regularly checked and audited by our regulators to ensure it's working correctly and that it's absolutely fair for everyone. If you would like to provide us with some more detailed feedback, please contact our customer support team on support@virginbet.com. - Team Virgin Bet
Disgrace
Not happy at all I deposit daily on here all month long, I do my daily free spins and nothing has been matching these past 2 months? Today I done my monthly spin and only won 1 spin! This is a joke! Definitely been blocked from winning anything here won’t be playing no more
February 28, 2026
Unprompted review
Reply from Virgin Bet
Hey XmasCash, thanks for taking the time to leave your feedback. We're sorry to hear you've had a negative experience on site. If you would like to provide us with some more detailed feedback, please contact our customer support team on support@virginbet.com. - Team Virgin Bet
New account up just over £100 account…
New account up just over £100 account restricted, can't place any bets traders stop my bets. Account closed.
Absolute joke of a company.
Avoid this company.
"Reply from Virgin Bet
4 hours ago
Hey Paul, thanks for the review. If you require any assistance or clarification, then please do not hesitate to contact our Customer Support team - Virgin Bet
Why should I contact you all you say it's under section whatever it is we have the right to bar you and give no reason why. Just tell folk why you restrict accounts instead of being secretive hiding behind some words in the terms and conditions.
Cowards who act without reason to protect the profits.
February 28, 2026
Unprompted review
Reply from Virgin Bet
Hey Paul, thanks for the review. If you require any assistance or clarification, then please do not hesitate to contact our Customer Support team - Virgin Bet
Reply from Virgin Bet
Hey JN, thanks for taking the time to leave your feedback. We're sorry to hear you've had a negative experience on site. If you would like to provide us with some more detailed feedback, please contact our customer support team on support@virginbet.com. - Team Virgin Bet
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I've used virgin bet for a while
I've used virgin bet for a while. The betting side is fine and once a week they give you a free £5 bet builder which is better than most sites offer so I'm grateful for that. The pay out is insant and uncomplicated which is always a bonus. The casino however, is without doubt the worst I've used. I float between 6 different sites and I stick to the same games so get used to the patterns. I never put in much. My usual habit on all sites is to play until I run out of money. Unless of coarse,I get a huge win which is a nice but rare occurrence so I'm not bitter about losing money as I always expect to lose it all no matter what site I'm on. If I had a bad session on one game I would put it down to an unlucky day but it's not the case
Every game I play on here is a joke compared to how the same games play out on other sites. If I get a decent win on sport betting a might sacrifice a couple of quid but I'll never again make a deposit to use the casino. Hopefully others will have a better experience but I'm not going to recommend.
February 27, 2026
Unprompted review
Reply from Virgin Bet
Hey Kelvin, thanks for taking the time to leave your feedback. We're sorry you've had an unlucky experience on Virgin Bet and understand how disheartening this can be. The random number generator is a requirement of the gaming license issued by our regulators and every UK site is obligated to use one. The generator is regularly checked and audited by our regulators to ensure it's working correctly and that it's absolutely fair for everyone. If you would like to provide us with some more detailed feedback, please contact our customer support team on support@virginbet.com. - Team Virgin Bet
Used to be okay withdrawing is instant…
Used to be okay withdrawing is instant but there promotions have gone terrible and the bonuses on the slots have gone really poor staking £2 a spin i staked over £600 on gold cash and had 10 free spins once and won £17.60 🫣
February 26, 2026
Unprompted review
Reply from Virgin Bet
Hey Mat, thanks for taking the time to leave your feedback. We're sorry you've had an unlucky experience on Virgin Bet and understand how disheartening this can be. The random number generator is a requirement of the gaming license issued by our regulators and every UK site is obligated to use one. The generator is regularly checked and audited by our regulators to ensure it's working correctly and that it's absolutely fair for everyone. If you would like to provide us with some more detailed feedback, please contact our customer support team on support@virginbet.com. - Team Virgin Bet
They stake restrict you after wining a…
They stake restrict you after wining a bet, they only want you to lose money but as soon as you win you are restricted.
February 25, 2026
Unprompted review
Reply from Virgin Bet
Hey Scama, thanks for taking the time to leave your feedback. We're sorry to hear you've had a negative experience on site. If you would like to provide us with some more detailed feedback, please contact our customer support team on support@virginbet.com. - Team Virgin Bet
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