VistaPrint SE Reviews 

2,197
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

What a joke, the design they printed looks nothing like what I sent them ,I do this for a living (marketing manager) so I know that the issue was not on my end

Company replied

Rated 5 out of 5 stars

ÌBeen using Vista print since 2015 when we started our yearly fishing trips. Bying 4 T-shirts each year, with minor changes layout and colour, so I'm definitely not a big customer, but always bee... See more

Company replied

Rated 5 out of 5 stars

I wish the delivery service could come in contact with you at delivery time. Since the delivery guy (from FedEx in my case) can never enter the building without a code, he always reports that I was no... See more

Company replied

Rated 5 out of 5 stars

Vistaprint has been my absolute best experience for printing my own custom cards in Denmark and Sweden! The website is incredibly intuitive and easy to use, which made creating my own design a quick... See more

Company replied

Company details

  1. Prints and Signs Store

Written by the company

VistaPrint är marknadsföringspartner till miljontals småföretagare världen över, och hjälper dem att uppfylla sina drömmar. I mer än 20 år har vi hjälpt småföretag att ge ett trovärdigt intryck med kvalitetsmarknadsföring som bland annat innefattar reklamprodukter, vykort, visitkort, skyltning, tillbehör, hemsidor och digital marknadsföring. Med VistaPrint kan småföretag skapa och anpassa sin marknadsföring med våra användarvänliga digitala verktyg och designmallar eller i realtid få hjälp med grafiktjänster av riktiga experter.

VistaPrint

Written by the company


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.3

All reviews

(2,197)

678 reviews in the last 12 months

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Rated 1 out of 5 stars

DO NOT USE!

Awful service!

Paid for express delivery, which should have been delivered on the 14th, called on the 15th and they stated it was in production. Left us with an event with no information. I will never use this company again!!!!

October 15, 2025
Unprompted review
VistaPrint SE logo

Reply from VistaPrint SE

We are truly sorry to hear about your experience and sincerely apologize for the delay and the inconvenience it caused, especially with the timing of your event. Paying for express delivery and then not receiving your order as promised is unacceptable, and we understand how frustrating and disappointing this must have been. We can see that a request was made for order details, and we appreciate your efforts in reaching out. This situation does not reflect the level of service we aim to provide. If you are willing to provide any additional details, we are here to fully review what happened and do our best to make it right.

Rated 5 out of 5 stars

Amazing!

Beautiful product to help me promote my business. The website is so easy to use for designs. Fast shipping and great communication. I've ordered with VistaPrint before, and I will again in the future!

October 7, 2025
Rated 1 out of 5 stars

Not recommend

If you are planning a fair, never rely on VistaPrint’s delivery times. They promised to deliver my materials in Stockholm within 8 days, but they arrived incomplete, leaving an empty spot at my stand. I do not recommend them.
13/10 update
Unfortunately, VistaPrint’s customer service did not reply to my email within the promised 24 hours, and the online chat feels like talking to an AI bot that just copies and pastes standard answers. I tried to explain that my two roll-up orders were connected and needed to be used together, but they didn’t care and only offered a refund for the missing part. In the end, using VistaPrint cost me a lot, and I’m very disappointed.

October 8, 2025
Unprompted review
VistaPrint SE logo

Reply from VistaPrint SE

We’re very sorry to hear that your materials did not arrive as expected, especially when you were preparing for an important event. We understand how disappointing it must have been to have your display affected. We understand that you’ve already been in touch with our customer care team, and we trust they were able to assist you. At this time, no further action is needed from our side, but please don’t hesitate to reach out if there’s anything more we can help with. We’re here to support you.

Rated 5 out of 5 stars

A reliable supplier.

Once you learned how to place the order on the website through trial and error - the delivery was incredibly fast. //Stu

October 2, 2025
VistaPrint SE logo

Reply from VistaPrint SE

Thank you, Stu! We’re glad to know you found us a reliable supplier and that your order arrived quickly. We appreciate your patience as you navigated the ordering process, and we’re always working to make our website even easier to use.

Rated 5 out of 5 stars

Beautiful invites and Quick delivery

Had a really pleasant experience ordering my wedding invitations from Vistaprint. I got the invitations even earlier than expected which was really helpful as I needed them prior to the weekend instead of after. Once they arrived they looked incredible! Would definitely order from here again

September 11, 2025
VistaPrint SE logo

Reply from VistaPrint SE

Thank you for sharing your experience with ordering your invitations. We are glad everything worked out as expected.

Rated 5 out of 5 stars

Very Professional

Your sales person was extremely helpful and did more than was asked. Also delivery was faster than stated :)

August 14, 2025
VistaPrint SE logo

Reply from VistaPrint SE

Your satisfaction is important to us, and we're glad we could provide you with a positive experience. Thank you again for choosing us and for taking the time to share your positive feedback.

Rated 5 out of 5 stars

Fast and good!

August 14, 2025
VistaPrint SE logo

Reply from VistaPrint SE

We appreciate this 5-star review on your order experience. Thank you for sharing with us.

Rated 2 out of 5 stars

UPS has bad service

I didn't like that you made partnership with UPS. My package arrived earlier than expected which normally isn't a problem bit since I has no opportunity to put in delivery instructions. Two different UPS drivers called me from their private numbers without a heads up and couldn't therefore deliver. After not reching me they never sent out an email with information regarding that they were missing how to get inside the house. Even after calling customer support and specifying my delivery instructions they ignored it and wanted me to come down even though I was at work.

July 18, 2025
VistaPrint SE logo

Reply from VistaPrint SE

Thank you for sharing the feedback related to the delivery of your parcel. We are terribly sorry to hear about your experience and will look into the matter for future improvements. If you have any further questions or need any help with our products please do not hesitate to reach out.

Rated 1 out of 5 stars

Didn’t receive my package

Will never order again until they use another firm to deliver their packages. UPS IS THE WORST

July 7, 2025
VistaPrint SE logo

Reply from VistaPrint SE

We are terribly sorry to hear that you have not received your T-shirts. This is not the type of service we want you to receive, so we sincerely apologize for any inconvenience this may have caused. We've reviewed the tracking details, and it states that the shirts were delivered on July 31 and were received by Mathias. We're not sure what happened; however, we're happy to help by placing another free reorder for new shirts. You should receive the order within a few days. This is not a typical experience, and we'll definitely have the team review the matter.

Rated 5 out of 5 stars

Great

Good products, Great support.

June 30, 2025
VistaPrint SE logo

Reply from VistaPrint SE

Thank you so much for the kind words! We're delighted that you’re happy with both our products and support. It truly means a lot to us.

Rated 1 out of 5 stars

I have not got my visitcards even…

I have not got my visitcards even though i called a couple of times😏Not good

June 20, 2025
VistaPrint SE logo

Reply from VistaPrint SE

We sincerely apologize for the delay in delivering your business cards. We understand how important they are to you, and we are truly sorry for the inconvenience, especially since you have already contacted us a couple of times. We will be reaching out to you via email to get this resolved as quickly as possible. Please rest assured that we are treating this as a priority.

Rated 5 out of 5 stars

Great och fast

Great quality, and looks just like i designed on the website.

June 19, 2025
VistaPrint SE logo

Reply from VistaPrint SE

We sincerely appreciate your thoughtful words on the high quality of our product.

Rated 5 out of 5 stars

Best.

Always incredible good client support!

June 17, 2025
VistaPrint SE logo

Reply from VistaPrint SE

We’re so pleased to hear that our customer support agent delivered outstanding assistance and responded to your queries with efficiency. We look forward to working with you again.

Rated 4 out of 5 stars

Brightline helped us redesign our…

Brightline helped us redesign our website, and the results were impressive. The team was creative, responsive, and open to feedback.

February 27, 2025
Unprompted review
VistaPrint SE logo

Reply from VistaPrint SE

Thank you so much for your kind words! It was a pleasure working with you on the website redesign. We're thrilled to hear that you're happy with the results. Your openness to collaboration made the process smooth and rewarding. If there's ever anything else we can support you with, don't hesitate to reach out!

Rated 5 out of 5 stars
VistaPrint SE logo

Reply from VistaPrint SE

Thank you for sharing your satisfaction with the quality of our products. We value your business, and we look forward to working with you on future projects.

Rated 5 out of 5 stars

Everything was great!

April 12, 2025
VistaPrint SE logo

Reply from VistaPrint SE

Thank you for the feedback! We are very happy to hear you are satisfied with our products and service :)

Rated 3 out of 5 stars

Unfortunately for what they sell and…

Unfortunately for what they sell and product in real time, quality doesnt match hale of my business cards were cut such way that it left white or blue line on dark green card at bottom and front was inprinted on back of cards too in some cases

April 8, 2025
VistaPrint SE logo

Reply from VistaPrint SE

Thank you for taking the time to share your thoughts on the business cards. We are so sorry to hear that half of the cards were cut incorrectly. We want to look into this further as this isn't typical of the quality of our products and will reach out to you in an email for more details. We look forward to working with you.

Rated 5 out of 5 stars

Good experience

It is quite good experience with Vista print and I like the options, few things are expensive but its good to have discount coupons:)

April 1, 2025
VistaPrint SE logo

Reply from VistaPrint SE

We’re absolutely thrilled to hear your kind words about the quality of our products and services. We also greatly appreciate your feedback regarding our pricing. Striking the right balance between delivering top-quality products and maintaining competitive rates is something we continually strive for, and your input helps us in that effort. Thank you for choosing us for your printing needs.

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