Delivery was fast. My only problem is 4 items were ordered and 3 arrived by 3 different carriers and the 4th was back-ordered. That's not a problem because there really was no rush. That may be why th... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #21 of 32 best companies in Medical Supply Store
- #27 of 38 best companies in Medical Equipment Supplier
Written by the company
The leader in quality medical supplies, home medical equipment and health care products. Make Vitality Medical your first choice for purchasing discount medical supplies for you and loved ones. Fast shipping and low prices.
Contact info
7910 S 3500 E, C, 84121, Salt Lake City, United States
- 8003975899
- support@vitalitymedical.com
- www.vitalitymedical.com
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
You sold them desperately when they…
You sold them desperately when they were available together. Cost me a lot extra money. Won't buy from you any more. Sshame.
May use AI-assist with repliesRead more

Reply from Vitality Medical
Likes & Dislikes about ordering thru Vitality...
-Likes: The variety of products offered on the website; the competitive pricing of the products.
-Dislikes: The way that some of the products were not included towards the free shipping minimum of $49.00; the deceptive way that I had to order way more than the $49.00 minimum in order to get free shipping, but then still had to pay shipping for my order even though my order was way beyond the minimum required. This will discourage me from ordering from your company again in the future. Very disappointing....

Reply from Vitality Medical
Great customer service with a mistake I…
Great customer service with a mistake I made with an order.

Reply from Vitality Medical
Great Company
I have used this company for years and have never been disappointed. Great company! Shipping is fast, order always correct. Easy to navigate website and all in all great products.

Reply from Vitality Medical
You required a prescription to be sent…
You required a prescription to be sent for syringes when Texas doesn’t require one. I had to go through a process to get my doctor to send you a prescription to that the law doesn’t even require.

Reply from Vitality Medical
Youhave the best customer service
Youhave the best customer service, the people are very helpful and pleasant.
Your website went so slow
Your website went so slow, it literally took me a half hour to place an order for one thing.
Had to order twice.
Easy ordering
I needed to purchase a portable nebulizer unit and found the product that sounds like it will meet my needs. The site was easy to use. Ordering was fast. I found the Question and Answer section very helpful.

Reply from Vitality Medical

Reply from Vitality Medical
My question the $8.75 delivery fee
My question the $8.75 delivery fee, check with other vendors and they deliver for free! Pricer than them also.
It was very easy to order
It was very easy to order. I used a gift card. I had no problems whatsoever. Very quick. Thank you
Great products and prices
Great products and prices, I have never have issues. It is a good company, been purchasing products I've needed in the care of my elderly Mom.

Reply from Vitality Medical
This was my first time purchasing…
This was my first time purchasing briefs. Was easy to navigate a website.

Reply from Vitality Medical
Great Company and Great Products and…
Great Company and Great Products and Fast service.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







