Ease of purchase but no communication indicating seats were purchased. I downloaded the app and they still do not show as an up-coming event. When I asked chat gpt it said tickets would be available S... See more
Company replied
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Review summary
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I had an enjoyable experience with the app, however I had a hard time finding my tickets as they were not in my email for an event I previously attended. This would be 5 stars if there was a way to pu... See more
Company replied
I purchased 3 games and got the tickets for 2 of them rather instantly but still haven’t received the first game I bought.
Company replied
This was my first experience with Vivid Seats, so I had several steps to go through to get started. Once I got it set up, it seems to work well.
Company replied
Company details
- #9 of 22 best companies in Event Ticket Seller
Written by the company
Vivid Seats is a full-service marketplace that facilitates transactions between fans looking to buy or resell tickets to their favorite sports, concerts, and theater events. We were founded on a passion for live events and a mission to improve and simplify the ticket-purchasing experience, which means we’re committed to helping you find tickets quickly and safely, so you can focus on what matters: enjoying your event. Is Vivid Seats Legit? Vivid Seats offers a premium shopping experience and the industry’s best ticket prices. Our superior relationships with trusted sellers give you an unmatched selection of tickets to the hottest and most exclusive events around the world. And we don’t stop there; we invest in technology to keep our costs low, and pass the savings on to you. Thanks to this commitment, our ticket prices average lower than those found on any other full-service marketplace. In our commitment to your safety, we keep all of your personal information secure and back every order with our 100% Buyer Guarantee. Meanwhile, our industry-leading, in-house customer service team is available seven days a week to answer any questions, and ensure you have the best ticket-buying experience possible.
Vivid Seats Game Center
Written by the company
- Flex your fandom in the Vivid Seats App with daily games for a chance to WIN FREE TICKETS.
- Play daily games to score points and earn tokens towards Game Center rewards. Eligible players can also earn entries in weekly drawings for FREE tickets.
100% Buyer Guarantee
Designed to give you full peace-of-mind, safety, and security
We want to offer you the best tickets for the events you’re excited about and make the purchase experience easy. We are here for you when you need us.
Contact info
Chicago, United States
- 8668488499
- www.vividseats.com
4.3
Excellent
115K reviews
Asks customers to review
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Easy to use and all fees included in price up front
Parking cheaper than every where else.
August 8, 2026
Reply from Vivid Seats
Hi customer, thanks for the review! We love to hear you had a positive experience with us. Here's to more hassle-free ticketing and unforgettable events in your future!
Nothing much
August 8, 2026
Reply from Vivid Seats
Your experience is exactly the kind of vibe we work toward. We love helping you get to the events that matter most. Thanks for the review!
Reply from Vivid Seats
We truly appreciate your positive review! Making it easy for you to enjoy your favorite events is why we do what we do. Until next time!
Everything was straight forward and…
Everything was straight forward and simple. Great service.
August 8, 2026
Reply from Vivid Seats
Your experience is exactly the kind of vibe we work toward. We love helping you get to the events that matter most. Thanks for the review!
Reply from Vivid Seats
Hi there, thanks for sharing your feedback. We’re sorry to hear the experience was confusing. If you ever have questions or need help navigating the process, our support team is always happy to help make sure you’re all set for your event.
Process is very easy
August 8, 2026
Reply from Vivid Seats
We truly appreciate the review. Helping you get to the events you love is what we’re here for!
Reply from Vivid Seats
We really appreciate your positive review. Thank you for choosing us!
Quick and easy to manage
August 8, 2026
Reply from Vivid Seats
Hi customer, thanks for the review! We love to hear you had a positive experience with us. Here's to more hassle-free ticketing and unforgettable events in your future!
Didn’t get all tickets at once
I didn’t get all my tickets at once. I got two tickets automatically. I’m still trying to figure out where the other four are.
August 8, 2026
Reply from Vivid Seats
Hi there! We reviewed your order and can confirm your tickets were successfully delivered through the Seattle Mariners ticketing platform. Please log in using the same email address associated with your order to access them. You may have also received an email with an acceptance link that needs to be completed before the tickets appear in your account. If you’re still having trouble locating them, please reach out to our support team and we’ll be happy to help!
Reply from Vivid Seats
We really appreciate your positive review. Thank you for choosing us!
Reply from Vivid Seats
Thanks a bunch! We're happy we could make your experience a great one.
Reply from Vivid Seats
We truly appreciate your positive review! Making it easy for you to enjoy your favorite events is why we do what we do. Until next time!
The ticket procurement process was…
The ticket procurement process was easy, and the tickets were timely delivered.
August 8, 2026
Reply from Vivid Seats
Hi MRN, thanks for the review! We love to hear you had a positive experience with us. Here's to more hassle-free ticketing and unforgettable events in your future!
Easy to navigate
August 8, 2026
Reply from Vivid Seats
Thank you for trusting us with your live event experience and for the high star rating!
The ticket I bought was delivered fast…
The ticket I bought was delivered fast but I’m little worried cause at first I just received an email with the link of the ticket thru secured.ticket I was expecting that it will be transferred to my Ticketmaster account but when I chat to your customer service they confirmed that it’s legit and real ticket it’s just the ticket came from a third party seller ,hopefully in the day of the event everything will be smooth and fine during entry thank you
August 7, 2026
Reply from Vivid Seats
We truly appreciate the review. Helping you get to the events you love is what we’re here for!
Reply from Vivid Seats
Hi customer, we appreciate you taking a moment to review your experience. Wishing you more smooth ticketing and memorable events ahead!
price app app
August 7, 2026
Reply from Vivid Seats
We really appreciate your positive review. Thank you for choosing us!
Reply from Vivid Seats
Thanks a bunch! We're happy we could make your experience a great one.
Very Good!!
August 9, 2026
Reply from Vivid Seats
Hi Carl, thanks for the review! We love to hear you had a positive experience with us. Here's to more hassle-free ticketing and unforgettable events in your future!
Price and App.
August 8, 2026
Reply from Vivid Seats
Thank you for trusting us with your live event experience and for the high star rating!
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