It was fine buts a bit annoying that I can’t add my ticket to my apple wallet because it’s a resale
Company replied
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Review summary
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Reviews shaping this summary
Good feedback would just like to get my tickets sooner so i’m not freaking out about it. Overall though good so far!
Company replied
Very straight forward experience purchasing tickets. The app is user friendly and simple to use. Ticket prices are extremely competitive. I've used this product multiple times to purchase MLB ticke... See more
Company replied
It was pretty bad experience. I had to wait on hold for 45 minutes to talk to speak or speak to somebody. They even buy the tickets. The fees were out of control and depending on whatever Kong venue y... See more
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Company details
- #10 of 21 best companies in Event Ticket Seller
Written by the company
Vivid Seats is a full-service marketplace that facilitates transactions between fans looking to buy or resell tickets to their favorite sports, concerts, and theater events. We were founded on a passion for live events and a mission to improve and simplify the ticket-purchasing experience, which means we’re committed to helping you find tickets quickly and safely, so you can focus on what matters: enjoying your event. Is Vivid Seats Legit? Vivid Seats offers a premium shopping experience and the industry’s best ticket prices. Our superior relationships with trusted sellers give you an unmatched selection of tickets to the hottest and most exclusive events around the world. And we don’t stop there; we invest in technology to keep our costs low, and pass the savings on to you. Thanks to this commitment, our ticket prices average lower than those found on any other full-service marketplace. In our commitment to your safety, we keep all of your personal information secure and back every order with our 100% Buyer Guarantee. Meanwhile, our industry-leading, in-house customer service team is available seven days a week to answer any questions, and ensure you have the best ticket-buying experience possible.
Vivid Seats Game Center
Written by the company
- Flex your fandom in the Vivid Seats App with daily games for a chance to WIN FREE TICKETS.
- Play daily games to score points and earn tokens towards Game Center rewards. Eligible players can also earn entries in weekly drawings for FREE tickets.
100% Buyer Guarantee
Designed to give you full peace-of-mind, safety, and security
We want to offer you the best tickets for the events you’re excited about and make the purchase experience easy. We are here for you when you need us.
Contact info
Chicago, United States
- 8668488499
- www.vividseats.com
4.3
Excellent
115K reviews
Asks customers to review
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Reply from Vivid Seats
Your experience is exactly the kind of vibe we work toward. We love helping you get to the events that matter most. Thanks for the review!
Reply from Vivid Seats
Hi Saul Benitez, we appreciate you taking a moment to review your experience. Wishing you more smooth ticketing and memorable events ahead!
Reply from Vivid Seats
We truly appreciate your positive review! Making it easy for you to enjoy your favorite events is why we do what we do. Until next time!
She was so helpful and kind!!
August 7, 2026
Reply from Vivid Seats
Thanks a bunch! We're happy we could make your experience a great one.
Just getting a good ticket
Just having a good ticket and being able to go to the concert
August 7, 2026
Reply from Vivid Seats
Hi Steven, thanks for the review! We love to hear you had a positive experience with us. Here's to more hassle-free ticketing and unforgettable events in your future!
Reply from Vivid Seats
Hi Joseph Campbell, thanks for the review! We love to hear you had a positive experience with us. Here's to more hassle-free ticketing and unforgettable events in your future!
The website connection wasn’t the best…
The website connection wasn’t the best so that wasn’t fun.
August 7, 2026
Reply from Vivid Seats
We truly appreciate the review. Helping you get to the events you love is what we’re here for!
Reply from Vivid Seats
Thank you for trusting us with your live event experience and for the high star rating!
Reply from Vivid Seats
Thanks a bunch! We're happy we could make your experience a great one.
Reply from Vivid Seats
Your experience is exactly the kind of vibe we work toward. We love helping you get to the events that matter most. Thanks for the review!
Very smooth and fast transaction.
August 7, 2026
Reply from Vivid Seats
We really appreciate your positive review. Thank you for choosing us!
Like to laugh
It great use this before had a great time hopefully this will be great too
August 1, 2026
Reply from Vivid Seats
Thanks a bunch! We're happy we could make your experience a great one.
Good Service
August 7, 2026
Reply from Vivid Seats
We truly appreciate the review. Helping you get to the events you love is what we’re here for!
Excellent navigation
August 7, 2026
Reply from Vivid Seats
Your experience is exactly the kind of vibe we work toward. We love helping you get to the events that matter most. Thanks for the review!
Got two great tickets, delivered, at a nice price!
The app is great. Really liked how its laid out. I guess the only thing I didn't realize was that I might not get my tickets right away after purchasing them. Had to wait a few months. Kinda unnerving, but in the end I got two tickets at a great price.
August 7, 2026
Reply from Vivid Seats
Thanks a bunch! We're happy we could make your experience a great one.
Reply from Vivid Seats
Thanks a bunch! We're happy we could make your experience a great one.
Reply from Vivid Seats
Hi customer, thanks for the review! We love to hear you had a positive experience with us. Here's to more hassle-free ticketing and unforgettable events in your future!
Good ticket price, low fees
Good ticket price, low fees included in ticket price. Received my ticket within minutes of submitting order.
August 7, 2026
Reply from Vivid Seats
Hi customer, we appreciate you taking a moment to review your experience. Wishing you more smooth ticketing and memorable events ahead!
Super easy transaction
August 7, 2026
Reply from Vivid Seats
Thanks a bunch! We're happy we could make your experience a great one.
i got a student discount code that did…
i got a student discount code that did not work repeatedly after getting new codes through id me
August 7, 2026
Reply from Vivid Seats
Thank you for sharing your experience. Please note that the student discount codes are tied to your ID.me email address, so if you're trying to use a code on an account that isn't linked to that email, it won't work. To ensure the discount applies, make sure you're logged into the account associated with your student email that you used when verifying through ID.me. If you continue to have trouble, feel free to reach out for further assistance.
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