Vodafone UK - Barkingside Reviews 

276
•
TrustScore 5 out of 5

5.0

94 High Street, Barkingside, IG6 2DR ILFORD, GB

•

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Rated 5 out of 5 stars

Gurpreet the lady who served me for my upgrade was very polite, very professional and very helpful ,she explained everything to me step by step right through the whole process thank you Gurpreet 😊

Company replied

Rated 5 out of 5 stars

Excellent customer service at Vodafone Barkingside ! I had a great experience with Vodafone, and I would especially like to thank Gurpreet for her excellent service. She was very friendly, profe... See more

Company replied

Rated 5 out of 5 stars

Really helpful advice and support throughout the process of finding and purchasing and setting up a new smartphone in your Barkingside branch. Both Jake and Cedric were very polite and courteous. I wa... See more

Company replied

Rated 5 out of 5 stars

Great Service from the Barkingside store, a big thanks to Ali and Cedric. I had an issue with my new contract, they both persevered to get this right for me, even gave me their personal numbers so... See more

Company replied


Company details


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  • 94 High Street, Barkingside, IG6 2DR, ILFORD, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

276 reviews

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5.0

All reviews

(276)

41,169 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you to jake

Thank you to jake. Fixed my phone.

October 20, 2023
Unprompted review
Vodafone UK - Barkingside logo

Reply from Vodafone UK - Barkingside

Hey there,

Thanks for letting us know what an amazing job Jake did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I came into your branch and service was great

It was great coming in to the branch and your staff named Nurul was fantastic his costume service was great I must compliment

October 18, 2023
Unprompted review
Vodafone UK - Barkingside logo

Reply from Vodafone UK - Barkingside

Hey Ose,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I went into their Barkingside store…

I went into their Barkingside store yesterday 16/10/23 really distressed but was absolutely so very impressed by the help I received by Cedric.
Not only was he absolutely helpful, to say the least !.He calmly asked me what I actually needed and matched my need to the right product, the right price plan and the best overall package to suit my need.
He took the time to help me set up my phone and configure it so as to get me up and running.
Not only was Cedeic very helpful, he also went out of his way to help a very vulnerable lady who happened to walk into the store.
He directed his team members to help her.
I have been a chief INFLIFHT Director for Air India, and I know what EXCELLENT CUSTOMER SERVICE IS. This experience is what defines it.
THANK YOU CEDRICK
You are an asset to the business.

October 16, 2023
Unprompted review
Vodafone UK - Barkingside logo

Reply from Vodafone UK - Barkingside

Hi Lorraine,

This is such an amazing review for Cedeic. Thanks for taking your time to share your experience. We appreciate your support kind words.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team


Rated 5 out of 5 stars

Jake at Barkingside was very…

Jake at Barkingside was very knowledgable and helpful. Thank you!

October 15, 2023
Unprompted review
Vodafone UK - Barkingside logo

Reply from Vodafone UK - Barkingside

Hi Myutan,

What super feedback for Jake! Thanks for taking the time to let us know - it's really appreciated.

If you ever need help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Nice service from all in the store very…

Nice service from all in the store very helpful. Served by Lucy today thank you

October 9, 2023
Unprompted review
Vodafone UK - Barkingside logo

Reply from Vodafone UK - Barkingside

Hey Anjam,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cedric was so friendly, helpful.really the best service

Experience was great . really having a nice time spent with Cedric.

October 5, 2023
Unprompted review
Vodafone UK - Barkingside logo

Reply from Vodafone UK - Barkingside

Hi Ajai,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really helpful and knew their job

October 4, 2023
Unprompted review
Vodafone UK - Barkingside logo

Reply from Vodafone UK - Barkingside

Hi Jeremy,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cedric was wonderful

Cedric was wonderful, very patient kind and helpful.

October 4, 2023
Unprompted review
Vodafone UK - Barkingside logo

Reply from Vodafone UK - Barkingside

Hi Janice,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had amazing experience at Vodafone…

I had amazing experience at Vodafone Barkingside today Lucy was very helpful and a wonderful person to talk too and for help

October 4, 2023
Unprompted review
Vodafone UK - Barkingside logo

Reply from Vodafone UK - Barkingside

Hi Freddee,

This is lovely feedback for Lucy. Thanks for taking your time to share the experience.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Cedtic was great

Cedtic was great. Thanks for the great service

October 2, 2023
Unprompted review
Vodafone UK - Barkingside logo

Reply from Vodafone UK - Barkingside

Hey Alexandra,

Thanks for letting us know what an amazing job Cedtic did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Couldn't help me any more really happy…

Couldn't help me any more really happy with the help received. Lucy was a very nice lady.

September 28, 2023
Unprompted review
Vodafone UK - Barkingside logo

Reply from Vodafone UK - Barkingside

Hey Lynne,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cedric was such a great help and…

Cedric was such a great help and assisted my mother-in-law who is 80 years old. Also saved her £50 on current broadband with BT as she transferred to Vodafone . She was very impressed with his service which was friendly, patient and professional.

September 27, 2023
Unprompted review
Vodafone UK - Barkingside logo

Reply from Vodafone UK - Barkingside

Hi Michelle,

It's lovely to see your mother in law had such a positive experience with Cedric. This is absolutely what we aim for!

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

I am useless and Lucy at Barkingside…

I am useless and Lucy at Barkingside was so helpful, I woukd Rev on end her to anyone who has a problem with their phone!!!

September 26, 2023
Unprompted review
Vodafone UK - Barkingside logo

Reply from Vodafone UK - Barkingside

Hi Elaine,

It's great Lucy has been able to help and provide a good experience. Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nurul.

Nurul.. that’s the name of the customer service who provided my service.. I really loved his service. He explained everything to my understanding and he is very patient.. a lovely guy

September 25, 2023
Unprompted review
Vodafone UK - Barkingside logo

Reply from Vodafone UK - Barkingside

Hi Kwesi,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic Customer Service

Nurul was fantastic, brillant customer service, very professional with friendly and down to earth approach. Thank You Nurul!!

September 23, 2023
Unprompted review
Vodafone UK - Barkingside logo

Reply from Vodafone UK - Barkingside

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Served by nurul

Served by nurul, sorted out all my contracts was a nice man

September 22, 2023
Unprompted review
Vodafone UK - Barkingside logo

Reply from Vodafone UK - Barkingside

Hi Kirsty,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

poor experience with VOXI

I had a very poor experience with VOXI, I had ordered the SIM on the 6th with port due for the 20th, it's the 19th and I still had no SIM. After going into store, Cedric was able to sort it and provided stellar service in comparison to the experience with VOXI.

September 19, 2023
Unprompted review
Vodafone UK - Barkingside logo

Reply from Vodafone UK - Barkingside

Hey Anton,

Thanks for letting us know what an amazing job Cedric did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was really happy with the service

I was really happy with the service. Nurul was very helpful, kind and make me to understood better the Vodafone services. I'm very thankful to him.

September 19, 2023
Unprompted review
Vodafone UK - Barkingside logo

Reply from Vodafone UK - Barkingside

Hey Parascovia,

Thanks for letting us know what an amazing job Nurul did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you to Cedric for helping me with…

Thank you to Cedric for helping me with my device payment and trying the direct debit

He wa great

September 18, 2023
Unprompted review
Vodafone UK - Barkingside logo

Reply from Vodafone UK - Barkingside

Hey Leonardo,

Thanks for the lovely review and fantastic support for Cedric.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very happy with jake service

Very happy with jake service. He help me very much.

September 18, 2023
Unprompted review
Vodafone UK - Barkingside logo

Reply from Vodafone UK - Barkingside

Hey Denis,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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