My experience today in Barnsley shop was excellent Fiz was calm and very patient with explaining everything with regards our contract and device. He has wide range of knowledge of all products. He... See more
Company replied
15 The Mall, Cheapside, S70 1SB Barnsley, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
My experience today in Barnsley shop was excellent Fiz was calm and very patient with explaining everything with regards our contract and device. He has wide range of knowledge of all products. He... See more
Company replied
Was helped in store today by dan, would highly recommend him as he is very knowledgeable and friendly, making the whole process of upgrading my phone easy.
Company replied
Hi all, I've been today to upgrade my phone and bundle first thing in morning and everything has been sorted very nice by Dan..I will recommend this brach and don't forget to ask about Dan
Company replied
Dan at the Barnsley Branch was amazing across 2 days. I originally went into Vodafone to add a device plan to my account as a birthday present, the process was smooth. The following day, I returned to... See more
Company replied
Written by the company
15 The Mall, Cheapside, S70 1SB, Barnsley, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fizz very helpful patient and sorted everything out new phone and also set up 10/10 service

Reply from Vodafone UK - Barnsley
Zak helped me this morning after a rubbish situation of having my phone stolen, I walked in feeling very stressed but Zak made me feel at ease almost immediately. He sorted out moving my phone number onto a new sim very quickly and was so friendly. I work in retail myself, it can be energy draining at times but Zak was everything you’d want from great customer service!

Reply from Vodafone UK - Barnsley
Isabelle and Nad helped me and my wife sort 2 phone upgrades and a new broadband connection which was much cheaper than BT. They were polite and knowledgeable.

Reply from Vodafone UK - Barnsley
The person we dealt with was Zak. He was excellent, helpful, knowledgeable, and very amiable. Went in to enquire about a possible upgrade form my existing, he was really happy to assist. It wasn't just about "selling a phone" which i have experienced from other companies, more of a friendly chat, chuckle and leave as a friend type of experience. Excellent service and my new phone works out cheaper than the one I traded in!

Reply from Vodafone UK - Barnsley
Fiz was very helpful and informative,also very friendly he helped us sort my mothers phone and got us a good deal on a new one which sorted my mums needs.

Reply from Vodafone UK - Barnsley
Great service by Fiz again got a new Tablet from him always smiling and very helpful

Reply from Vodafone UK - Barnsley
Isabelle gave a nice and pleasant experience

Reply from Vodafone UK - Barnsley
Me and my partner came to sort out end if contract phones. Zak was very helpful and made things very easy and straightforward.

Reply from Vodafone UK - Barnsley
Fantastic sales person- Nad was very helpful

Reply from Vodafone UK - Barnsley
Excellent service very helpful and informative. Got me the best deal and explained everything clearly. Thanks Fiz

Reply from Vodafone UK - Barnsley
She was very helpful ful and supportive and was very welcoming thanks Carrie

Reply from Vodafone UK - Barnsley
Came into store to upgrade my sim, Nad helped without a problem! He was polite and informative and I couldn’t have asked for any better! Thankyou!!

Reply from Vodafone UK - Barnsley
Came in to sort my phone out which wasn't receiving phone calls. Dealt with by Fiz who was very helpful and informative and sorted everything for us. He had patience and time to explain everything . A pleasure to meet him and an asset yo the company.

Reply from Vodafone UK - Barnsley
Came in because I had lost my phone Carrie sorted everything out for me

Reply from Vodafone UK - Barnsley
What a guy! Fiz was so incredibly helpful, professional and amiable . ... so great to encounter !

Reply from Vodafone UK - Barnsley
Great service. Nice to have the personal touch. Thanks very much. X

Reply from Vodafone UK - Barnsley
Came in with no idea of what's happening with the outstanding bill on the contract. Ended up leaving with a newer phone and a cheaper plan. Couldnt be any more happier, Big shout out to Nad.

Reply from Vodafone UK - Barnsley
Ned was very helpfull and highly qualified

Reply from Vodafone UK - Barnsley
Fiz has been vey helpful,
En wonderful and very professional. Thank you so much .

Reply from Vodafone UK - Barnsley
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.